2024 GLE MBUX Hey Mercedes not turning on rear seat heaters.
Thread Starter
Member
Joined: Mar 2020
Posts: 179
Likes: 67
From: New Jersey
2024 GLE 450 4MATIC
2024 GLE MBUX Hey Mercedes not turning on rear seat heaters.
I just got a 2024 gle 350 and have been playing around learning all the stuff that the car can do when you ask it.
When I ask it "hey Mercedes, turn on/off the front seat heating" it works. It turns them on/off when asked. However, if I ask it to turn on/off the rear seat heating" it tells me it's turning them on/off but they don't actually turn them on/off. The rear seat heaters work fine when I manually turn them on/off using the buttons, so it just seems that asking the car by voice to turn them on/off just doesn't work.
I'm thinking it's just a software glitch, but I'm wondering if t could mean something else is wrong.
Anyone have any thoughts on why this would be happening?
When I ask it "hey Mercedes, turn on/off the front seat heating" it works. It turns them on/off when asked. However, if I ask it to turn on/off the rear seat heating" it tells me it's turning them on/off but they don't actually turn them on/off. The rear seat heaters work fine when I manually turn them on/off using the buttons, so it just seems that asking the car by voice to turn them on/off just doesn't work.
I'm thinking it's just a software glitch, but I'm wondering if t could mean something else is wrong.
Anyone have any thoughts on why this would be happening?
MBWorld Fanatic!
Joined: Jan 2023
Posts: 3,126
Likes: 1,203
GLE 580
Same. I wish the implementation of chat gpt made it smarter with controlling the system. Oftentimes I want to turn on both driver and passenger seat massage, it would be convenient to do both with a single command. Instead the chat gpt is there for potato salad recipes while you're driving.
MBWorld Fanatic!
Joined: Oct 2009
Posts: 7,001
Likes: 2,196
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
Same. I wish the implementation of chat gpt made it smarter with controlling the system. Oftentimes I want to turn on both driver and passenger seat massage, it would be convenient to do both with a single command. Instead the chat gpt is there for potato salad recipes while you're driving.
I was an early adopter, and the system was absolutely awful.
Then I switched back to the Nvidia MBUX and it had forgotten oll the conversational adaptations MBUX had learned, so it had to re-learn my dialogue.
I had hoped the ChatGPT on Mercedes me would have learned enough in its time on Beta, to be useful. Maybe there weren't enough users to train it on MB stuff.
I think MBUX doesn't use any data sources other than you and your commands, where ChatGPT uses a wider universe of Mercedes me users.
Thread Starter
Member
Joined: Mar 2020
Posts: 179
Likes: 67
From: New Jersey
2024 GLE 450 4MATIC
I said that and it told me it was switching it on but it did not. Its so odd because they do work when manually turning them on with the button. Edit: I'm not using the ChatGPT Beta.
Last edited by graffixnyc; Mar 18, 2024 at 05:47 PM.
Newbie
Joined: Dec 2024
Posts: 2
Likes: 1
New 2024 GLE 580 , same thing!
I just got a 2024 gle 350 and have been playing around learning all the stuff that the car can do when you ask it.
When I ask it "hey Mercedes, turn on/off the front seat heating" it works. It turns them on/off when asked. However, if I ask it to turn on/off the rear seat heating" it tells me it's turning them on/off but they don't actually turn them on/off. The rear seat heaters work fine when I manually turn them on/off using the buttons, so it just seems that asking the car by voice to turn them on/off just doesn't work.
I'm thinking it's just a software glitch, but I'm wondering if t could mean something else is wrong.
Anyone have any thoughts on why this would be happening?
When I ask it "hey Mercedes, turn on/off the front seat heating" it works. It turns them on/off when asked. However, if I ask it to turn on/off the rear seat heating" it tells me it's turning them on/off but they don't actually turn them on/off. The rear seat heaters work fine when I manually turn them on/off using the buttons, so it just seems that asking the car by voice to turn them on/off just doesn't work.
I'm thinking it's just a software glitch, but I'm wondering if t could mean something else is wrong.
Anyone have any thoughts on why this would be happening?
Heh
Thread Starter
Member
Joined: Mar 2020
Posts: 179
Likes: 67
From: New Jersey
2024 GLE 450 4MATIC
I'm guessing the system can't do it, and it saying it's doing it, is the glitch. It really should say something like "I'm sorry, I can't do that" or something similar instead of confirming it's turning them on/off.
Trending Topics
MBWorld Fanatic!
Joined: Jan 2023
Posts: 3,126
Likes: 1,203
GLE 580
Nope! I had even mentioned it when I brought it in for servicing. They told me they tested multiple 2024's on their lot and none of them did it. I recently traded in the 350 for a 2024 450 and it doesn't do it either. It says it's turning them on/off but never does anything. It works fine for the front ones though.
I'm guessing the system can't do it, and it saying it's doing it, is the glitch. It really should say something like "I'm sorry, I can't do that" or something similar instead of confirming it's turning them on/off.
I'm guessing the system can't do it, and it saying it's doing it, is the glitch. It really should say something like "I'm sorry, I can't do that" or something similar instead of confirming it's turning them on/off.
MB World Stories
The Best of Mercedes & AMG
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
10 Most Reliable Mercedes-Benz Models You Can Buy Used
Verdad Gallardo
Thread Starter
Member
Joined: Mar 2020
Posts: 179
Likes: 67
From: New Jersey
2024 GLE 450 4MATIC
So, if it did work in MBUX 1, perhaps it's a bug or something they removed in the facelifts with MBUX 2/2.4.
Last edited by graffixnyc; Dec 26, 2024 at 06:45 PM.
MBWorld Fanatic!
Joined: Jan 2023
Posts: 3,126
Likes: 1,203
GLE 580
Yes. It doesn't work. It even confirms it and says "I'm switching on the right rear seat heating" and it doesn't actually turn on. If they are on and you ask it to turn it off, it says "I'm switching off the right rear seat heating" but it doesn't actually turn it off. It didn't work in my 350, doesn't work on my 450 and the service manager at the dealership said he checked a number of 2024's they had in the lot and they didn't do it on them either.
So, if it did work in MBUX 1, perhaps it's a bug or something they removed in the facelifts with MBUX 2/2.4.
So, if it did work in MBUX 1, perhaps it's a bug or something they removed in the facelifts with MBUX 2/2.4.
Thread Starter
Member
Joined: Mar 2020
Posts: 179
Likes: 67
From: New Jersey
2024 GLE 450 4MATIC
It's not something I would ever need to use because my passengers can just press the button, but it just seemed odd to me that it would respond it was doing it, but wouldn't actually do it. Usually, if you ask it to do something it can't do, it just says "I don't understand" or something similar to that. I kind of just accepted it when the service manager told me he tested a few. Then it was something I tested when I got my 450 and had the same result.
Newbie
Joined: Dec 2024
Posts: 2
Likes: 1
It's not something I would ever need to use because my passengers can just press the button, but it just seemed odd to me that it would respond it was doing it, but wouldn't actually do it. Usually, if you ask it to do something it can't do, it just says "I don't understand" or something similar to that. I kind of just accepted it when the service manager told me he tested a few. Then it was something I tested when I got my 450 and had the same result.
I went with black for this 580, getting it ceramic coated next week.
