Notices
GLE Class (V167) Produced 2020 to present
View Poll Results: Has your mild-hybrid GLE ever "stalled" at a stop / red light?
No, never had this issue
16
94.12%
I had this issue, after repairs never happened again
0
0%
I had this issue, it happened multiple times
1
5.88%
Voters: 17. You may not vote on this poll

Poll: Has your mild-hybrid GLE ever "stalled" at a stop/red light?

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Dec 14, 2024 | 10:31 AM
  #1  
XVG's Avatar
XVG
Thread Starter
Junior Member
 
Joined: Mar 2024
Posts: 22
Likes: 14
2024 GLE450, 2019 A220
Question Poll: Has your mild-hybrid GLE ever "stalled" at a stop/red light?

Hi all,

It's the second time since I own my 24 GLE 450 that this happens to me: come to a complete stop (i.e. red light), the engine will shut off as expected, but then once you hit the accelerator there is no response and the dashboard gets illuminated like a xmas tree. Restarting the car (ignition off / on) fixes the issue. Engine light is there for a couple of days and it goes away, like nothing happened. This has happened to me at ~8k miles and at 13k miles. The first time I had the car in the dealership for several weeks, they ended up replacing the ground cable for the 48v battery after lengthy diagnosis of the issue with MB Germany.

Now I wonder if this ever fixed anything, or it was just shots in the dark since all the diagnosis for the different subsystems were looking good. I wonder if there is some software issue with auto start/stop where once in a blue moon planets will align the wrong way and it will lead to this complete stall.

Looking back in the forum I've found several folks reporting similar issues: https://mbworld.org/forums/gle-class...ing-issue.html

So here is the poll: if you own a mild-hybrid GLE (450 in my case) have you ever experienced this problem?
Reply
Old Dec 14, 2024 | 12:41 PM
  #2  
mikapen's Avatar
MBWorld Fanatic!
15 Year Member
Shutterbug
Community Influencer
Community Favorite
 
Joined: Oct 2009
Posts: 6,987
Likes: 2,184
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
Haven't had the issue, but Christmas Tree is Not Normal.
Yes, a loose ground can cause Christmas Trees and more. I'd say the odds of having if fixed are good.

There was a recall on a very small number of '20 450's (18?) and a TSB during 2021 for grounds. The first was for calibration of a new tool (they knew which cars the new tool was used on). The TSB wasn't so specific, and I didn't see what might have been the cause.
Both fixes seemed to fix the situation, at least based on posts on the forum.
Reply
Old Dec 14, 2024 | 12:46 PM
  #3  
XVG's Avatar
XVG
Thread Starter
Junior Member
 
Joined: Mar 2024
Posts: 22
Likes: 14
2024 GLE450, 2019 A220
Originally Posted by mikapen
Haven't had the issue, but Christmas Tree is Not Normal.
Yes, a loose ground can cause Christmas Trees and more. I'd say the odds of having if fixed are good.

There was a recall on a very small number of '20 450's (18?) and a TSB during 2021 for grounds. The first was for calibration of a new tool (they knew which cars the new tool was used on). The TSB wasn't so specific, and I didn't see what might have been the cause.
Both fixes seemed to fix the situation, at least based on posts on the forum.
Sorry, I wasn't very clear. The fix for the ground cable was done at ~8k miles. But I just hit this issue again at 13k a couple of days ago.

This time around I only saw the Christmas Tree, no companion message like the other time ("48V Error" or something along these lines).

So either the ground cable was not the root cause or this is due to a different problem. In any case this kind of power loss incidents are not acceptable :/
Reply
Old Dec 14, 2024 | 01:50 PM
  #4  
mikapen's Avatar
MBWorld Fanatic!
15 Year Member
Shutterbug
Community Influencer
Community Favorite
 
Joined: Oct 2009
Posts: 6,987
Likes: 2,184
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
Drat.
Reply
Old Dec 14, 2024 | 02:35 PM
  #5  
wildta's Avatar
MBWorld Fanatic!
Community Builder
Liked
Loved
Community Favorite
 
Joined: Jan 2023
Posts: 3,123
Likes: 1,201
GLE 580
Sorry you're experiencing this. This indeed sounds like a safety issue and should be reported to the NHTSA. It takes only 5min:
https://www.nhtsa.gov/report-a-safet...clsrc=ds#index
Reply
Old Dec 14, 2024 | 06:33 PM
  #6  
BlueYonder's Avatar
Super Member
Photogenic
Liked
Loved
Community Favorite
 
Joined: Jul 2021
Posts: 784
Likes: 402
From: SWFL
2024 GLE 450, 2009 SLK 300
Until you figure it out, I would recommend you make a habit of turning off the stop/start "feature" every time you start the car.
Reply
Old Dec 14, 2024 | 11:16 PM
  #7  
vincheung's Avatar
Super Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2016
Posts: 601
Likes: 273
From: NYC
S63, GLE580, BV250
Dealer mention anything about the starter?

As mentioned above, you may want to consider disabling the start/stop feature. I had it disabled and "remembered" at each startup via coding w/ benzninja, fuel savings was negligible, and was a pain during heavy traffic conditions.
Reply
Old Dec 15, 2024 | 12:28 AM
  #8  
Elvisfan0108's Avatar
MBWorld Fanatic!
5 Year Member
Liked
Loved
Community Favorite
 
Joined: May 2018
Posts: 1,432
Likes: 300
From: Illinois
2021 c300 Cab. Arrived 7/28/21 . 24 GLE 450e.
Originally Posted by vincheung
Dealer mention anything about the starter?

As mentioned above, you may want to consider disabling the start/stop feature. I had it disabled and "remembered" at each startup via coding w/ benzninja, fuel savings was negligible, and was a pain during heavy traffic conditions.
I turn it off in my convertible in heavy traffic.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Dec 15, 2024 | 12:46 PM
  #9  
mikapen's Avatar
MBWorld Fanatic!
15 Year Member
Shutterbug
Community Influencer
Community Favorite
 
Joined: Oct 2009
Posts: 6,987
Likes: 2,184
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
Originally Posted by vincheung
Dealer mention anything about the starter?

As mentioned above, you may want to consider disabling the start/stop feature. I had it disabled and "remembered" at each startup via coding w/ benzninja, fuel savings was negligible, and was a pain during heavy traffic conditions.
The Start/Stop remembers if you have your car to "remind at startup" or similar wording.
It doesn't actually disable, but the reminder pops up on the screen - "restore S/S" or similar, but you still have to move your finger.
Reply
Old Dec 16, 2024 | 01:22 PM
  #10  
jkaetz's Avatar
Super Member
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Apr 2011
Posts: 541
Likes: 231
2021 GLS580 | 2011 ML350 BlueTec | 2009 Pontiac G8 GXP
Originally Posted by mikapen
The Start/Stop remembers if you have your car to "remind at startup" or similar wording.
It doesn't actually disable, but the reminder pops up on the screen - "restore S/S" or similar, but you still have to move your finger.
Yes, BN codes it to remember forever without a prompt. It's nice and I actually use it in reverse. In certain situations I will enable it to allow the HVAC and other electronics to stay fully powered while shutting down the engine. Outside those situations it stays disabled.

To the OP, have it checked out at the dealer or a trusted independent. There are likely stored codes even if the engine light isn't showing.

Last edited by jkaetz; Dec 16, 2024 at 01:43 PM.
Reply
Old Dec 16, 2024 | 01:49 PM
  #11  
Roweraay's Avatar
Super Member
Community Builder
Liked
Loved
Community Favorite
 
Joined: Oct 2022
Posts: 949
Likes: 352
X214
Looking at the options sheet of my 2024 GLE450, it says it has an “Integrated Starter Generator Generation 2” with a code of “94B”.

Compared to my 2022 E450 All-Terrain Wagon, the auto start/stop in the 2024 GLE450 is very imperceptible, and you barely notice the car starting up from a stop. In the 2022 E450 you do feel it a bit. In the E450, I tend to turn off the start/stop function, while in the 2024 GLE450, I don’t feel the need to turn it off, since you barely notice it.
Reply
Old Dec 17, 2024 | 12:04 PM
  #12  
XVG's Avatar
XVG
Thread Starter
Junior Member
 
Joined: Mar 2024
Posts: 22
Likes: 14
2024 GLE450, 2019 A220
Yeah – I can disable auto start/stop but with the issue being so rare (every ~7k miles on average) I bet I'll forget to disable it more often than not. I don't want to do coding while in warranty. Also if there is an electrical issue in the car (lose ground, bad cable, etc) I imagine the issue could show up in different ways – I once got a 48V malfunction while going at 20mph; so maybe it would happen regardless even if I didn't stop.

Something I noticed is that I always use the HOLD function when stopping in red lights, etc. I wonder if this makes it more prone to happen – i.e. if the car goes to a semi-parked mode and then there are more checks performed before reigniting the engine when pressing the accelerator.

I think the only way forward is to bring it to the dealership right after this happens again and the error code is still there. But it feels an elusive one, hard to root cause.
Reply
Old Dec 17, 2024 | 12:24 PM
  #13  
jkaetz's Avatar
Super Member
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Apr 2011
Posts: 541
Likes: 231
2021 GLS580 | 2011 ML350 BlueTec | 2009 Pontiac G8 GXP
Originally Posted by XVG
Something I noticed is that I always use the HOLD function when stopping in red lights, etc. I wonder if this makes it more prone to happen – i.e. if the car goes to a semi-parked mode and then there are more checks performed before reigniting the engine when pressing the accelerator.

I think the only way forward is to bring it to the dealership right after this happens again and the error code is still there. But it feels an elusive one, hard to root cause.
The only thing that can stall an engine is some type of ignition/fuel/mechanical fault in the engine or something stopping the engine from spinning externally. For ISG vehicles this means the ISG or Transmission. Normally the engine should spin the ISG and torque converter at all times when running. The only faults I can think of are the ISG applying too much charge or brake force or the torque converter locking together at a stop. Neither would be considered normal operation.

A dealership visit/scan with Xentry is likely the only way to dig deeper.
Reply
Old Dec 17, 2024 | 02:04 PM
  #14  
XVG's Avatar
XVG
Thread Starter
Junior Member
 
Joined: Mar 2024
Posts: 22
Likes: 14
2024 GLE450, 2019 A220
Originally Posted by jkaetz
The only thing that can stall an engine is some type of ignition/fuel/mechanical fault in the engine or something stopping the engine from spinning externally. For ISG vehicles this means the ISG or Transmission. Normally the engine should spin the ISG and torque converter at all times when running. The only faults I can think of are the ISG applying too much charge or brake force or the torque converter locking together at a stop. Neither would be considered normal operation.

A dealership visit/scan with Xentry is likely the only way to dig deeper.
Yes. I presume it could be ISG/transmission error – or alternatively an electrical fault related to the problems I had in the past with this car (48V errors that dealership couldn't replicate and after diagnosing with German team they attributed the faults to the 48V ground cable which they replaced). The only thing is that this time around the dashboard didn't show a "48V battery malfunction" card like in the past. It showed all lights up like when you press the ignition once at the beginning. But the CEL went on afterwards so it's not me pressing the on/off switch with my knee or similar.
Reply
Old Dec 17, 2024 | 04:44 PM
  #15  
Jasnut's Avatar
Newbie
 
Joined: Feb 2024
Posts: 1
Likes: 0
24 GLE 350
This happened to my wife . She needed to restart the car
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 01:26 AM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE