Opinions on this leather in a brand new car




OTOH, leather is a natural product, so it's never perfect.
You might be able to massage the seams to get that seat to behave. I inspect all my seams and usually find a few places that need massaging, which has turned out to be a permanent fix.
You have to condition the leather anyway, when you get a car with leather seats. Over time, the seats will be really supple.
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However, the upper circle isn’t - I had the passenger side seat cover replaced after those creases became actual cracks in the leather. None of my other seats exhibited that type of damage (and they’re never used). Mercedes warrantied the seat cover.
The first time I asked - the dealership told me it was normal. I took closeup pictures and sent that to MBUSA along with pictures of my BMW X5 seats at similar mileage with perforations. It was authorized for replacement the next week.
Since then, I’ve had no other issues with the other seat covers - they all wear normally (like the bottom circle).
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However, the upper circle isn’t - I had the passenger side seat cover replaced after those creases became actual cracks in the leather. None of my other seats exhibited that type of damage (and they’re never used). Mercedes warrantied the seat cover.
The first time I asked - the dealership told me it was normal. I took closeup pictures and sent that to MBUSA along with pictures of my BMW X5 seats at similar mileage with perforations. It was authorized for replacement the next week.
Since then, I’ve had no other issues with the other seat covers - they all wear normally (like the bottom circle).
Now that I see the defect, I agree it's defective. (!)










