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It's in the 3rd image I posted, 3.53.3 is the version.
That might be the key here - perhaps they introduced a bug in 3.54, vs removed a feature like that.
I just remembered my wife had the app from one time she drove my car (she never drives it). So I checked her app and the option was there, I updated the app and then it was gone.
I'm really hoping it's a bug and they didn't remove it on purpose.
There are a lot of people mentioning the update removing the trip data in the reviews. This is just a couple but there are numerous reviews/comments about it.
On my Android, data is available from several places, including directly from the icon on the phone with a long press. Or the four-square at the bottom of the app (like a Home button), or from a couple menus within.
My app is V 3.53, as below.
Reinstall the app as a first troubleshooting step.
On my Android, data is available from several places, including directly from the icon on the phone with a long press. Or the four-square at the bottom of the app (like a Home button), or from a couple menus within.
My app is V 3.53, as below.
Reinstall the app as a first troubleshooting step.
License agreement? I am also on android, the latest version still has trip, the Mercedes ios platform team must had messed something up on the latest ios version.
License agreement? I am also on android, the latest version still has trip, the Mercedes ios platform team must had messed something up on the latest ios version.
I have "the works," plus I just found that a long press on my Android (Pixel 9) gives me a cool widget with my car's picture.
All good, and somebody contact Mercedes and tell them this is just wrong.
I also contacted them today to let them know. I figured, the more people letting them know the better. She had me take screenshots of the app, I even sent her the thread you posted about it and also told her that if they read the iOS app reviews, they'll see a lot of users are leaving them 1 star reviews over the issue. She was escalating it to tier 2 support. She asked me all the troubleshooting questions like did I uninstall/reinstall the app, asked if I was behind a VPN and a bunch of other questions. She was walking me through step by step on checking things and I told her she didn't have to. I told her that I was a software developer that worked primarily web and mobile apps during my career and am now a Computer Science professor, so I'm very tech savvy so she didn't have to spoon feed me with the step by step "tap this menu, then go into that menu" etc.. That made things go faster. lol
iPhone has the widget too. I uninstalled the app and started over. No change, the 2024 is very stripped down compared to the 2023 and 2020.
It's really disappointing that the older GLE's can control more settings in the app than the 2024/2025 models. I don't think it's an issue with the app at all as the same exact settings (or lack of settings) that the app shows for my 2024 450 are the same exact settings that my 2024 350 had through the app. I had the 350 for almost a year and have had the 450 for 4 months, I was never able to control more than what the earlier screenshots I posted show.
I also contacted them today to let them know. I figured, the more people letting them know the better. She had me take screenshots of the app, I even sent her the thread you posted about it and also told her that if they read the iOS app reviews, they'll see a lot of users are leaving them 1 star reviews over the issue. She was escalating it to tier 2 support. She asked me all the troubleshooting questions like did I uninstall/reinstall the app, asked if I was behind a VPN and a bunch of other questions. She was walking me through step by step on checking things and I told her she didn't have to. I told her that I was a software developer that worked primarily web and mobile apps during my career and am now a Computer Science professor, so I'm very tech savvy so she didn't have to spoon feed me with the step by step "tap this menu, then go into that menu" etc.. That made things go faster. lol
For sure, we need everyone to start contacting them and have the voices heard.
It's really disappointing that the older GLE's can control more settings in the app than the 2024/2025 models. I don't think it's an issue with the app at all as the same exact settings (or lack of settings) that the app shows for my 2024 450 are the same exact settings that my 2024 350 had through the app. I had the 350 for almost a year and have had the 450 for 4 months, I was never able to control more than what the earlier screenshots I posted show.
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