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Nope, still there for me with the same version on iOS. Do you see the range widget on the home screen and can you tap on it which should take you to the Trip Data? If none of this is showing up, make sure all your services are activated and your subscription is still active.
If you bring up the Digital Extras, are all services available for your vehicle activated? They are if the Activate All button is disabled. Otherwise if the button is enabled, press it to activate any of the services that are deactivated.
Yes, all activated. I also deleted the app and reinstalled without any luck.
I am running ghe iOS 18.4 Release Candidate but have had no issues until updating the app this afternoon.
That is odd. The only obvious difference between your setup and mine is that I'm on iOS 18.3.2, and perhaps different hardware. I have an iPhone 16 Pro. One thing you can try under the Digital Extras is to deactivate the Vehicle Status service and then reactivate it again. This will reprovision it.
Bollocks! Turns out I wasn't running 3.54.0 yet. I was looking at the version history. Just saw there was an update for the app, installed it and now I'm missing the Trip Data as well. Looks like the f'ed something up with the latest update. I'll open a support ticket.
Another data point on this discussion, from Europe.
My iPhone 16 Pro Max is running iOS 18.3.2
My Mercedes Me app is 1.53.0 (2682) and no updates show pending on my iPhone
I still see the Trip Data, as of today, anyway...
What I have not done is to uninstall the MMe app and re-install it to see if it installs a newer version.
I don't think I will, at this point, as everything is working :-)
It's back for me. Both the tile and clicking on the front page widget work again. App did not update so must have been a server side change.
Thanks for the update. Yep, I just checked and same for me. It magically reappeared. Support had responded to my ticket with a bunch of irrelevant questions and advise as they do, such as deleting and reinstalling the app like I hadn't tried that already or wanting to know the preferred dealership to service my car, so I responded with a bit of a frustrated email to point out there's a bug in the latest version of the app and not an issue with my car.
Last edited by superswiss; Apr 2, 2025 at 04:05 PM.
Thanks for the update. Yep, I just checked and same for me. It magically reappeared. Support had responded to my ticket with a bunch of irrelevant questions and advise as they do, such as deleting and reinstalling the app like I hadn't tried that already or wanting to know the preferred dealership to service my car, so I responded with a bit of a frustrated email to point out there's a bug in the latest version of the app and not an issue with my car.
The two teams speak different languages or I guess they themselves don't even know what happened.
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