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Broke Front Camera

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Old Apr 21, 2025 | 09:50 AM
  #1  
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2024 GLE 450 4matic
Broke Front Camera

Noticed after a drive in the rain the camera view on the front was blurred. Figured I needed to wipe off the lens and found there is a crack in the cover and it had water in it. After it dried out somewhat, the camera view is normal again. Since I've had the car for over 2 months, I hope they will cover this under warranty but doubt it.


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Old Apr 21, 2025 | 10:01 AM
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Originally Posted by Lucky 777
Noticed after a drive in the rain the camera view on the front was blurred. Figured I needed to wipe off the lens and found there is a crack in the cover and it had water in it. After it dried out somewhat, the camera view is normal again. Since I've had the car for over 2 months, I hope they will cover this under warranty but doubt it.

Ouch, right on the lens at least the paint is fine.
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Old Apr 21, 2025 | 10:09 AM
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2024 GLE 450 4matic

It's hard to tell for sure but this is from a picture I

took the day I brought it home. Maybe it has been broken since I got it? We will see....
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Old Apr 21, 2025 | 11:06 AM
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Originally Posted by Lucky 777

It's hard to tell for sure but this is from a picture I

took the day I brought it home. Maybe it has been broken since I got it? We will see....
nice colour, worth trying to see if they can fix it under warranty.
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Old Apr 21, 2025 | 12:10 PM
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'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
Originally Posted by Lucky 777
Noticed after a drive in the rain the camera view on the front was blurred. Figured I needed to wipe off the lens and found there is a crack in the cover and it had water in it. After it dried out somewhat, the camera view is normal again. Since I've had the car for over 2 months, I hope they will cover this under warranty but doubt it.

They might, but Insurance should cover it under Comprehensive coverage.
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Old Apr 21, 2025 | 03:19 PM
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Originally Posted by mikapen
They might, but Insurance should cover it under Comprehensive coverage.
I hadn't considered that. Since I have a $500 deductible, it will depend on what the bill is. I'm still hoping I can get them to do it under warranty since it was a CPO.
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Old Apr 21, 2025 | 06:15 PM
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That looks like a rock hit it, not a defect that would be covered under warranty. I'm betting $1000+ for parts & labor as the camera itself is $620 on MB Parts. You can buy them on eBay for a lot less, but who knows if they're of the same quality.
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Old Apr 23, 2025 | 10:44 AM
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Originally Posted by Lucky 777
It's hard to tell for sure but this is from a picture I took the day I brought it home. Maybe it has been broken since I got it? We will see....
I found a small ding on passenger side door a few days after taking delivery. My salesman, as a curtosey to me, had taken photos when it arrived on the trailer, and shortly after taking it off, and removing packing materials. Sure enough, they found it in the photos, and took care of it. Perhaps yours did the same. Good luck!!
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Old Apr 23, 2025 | 10:46 AM
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Originally Posted by TonyF61
I found a small ding on passenger side door a few days after taking delivery. My salesman, as a curtosey to me, had taken photos when it arrived on the trailer, and shortly after taking it off, and removing packing materials. Sure enough, they found it in the photos, and took care of it. Perhaps yours did the same. Good luck!!
Yes! Hopefully for OP's sake.

Last edited by W205C43PFL; Apr 23, 2025 at 10:50 AM.
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Old Apr 28, 2025 | 04:46 PM
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Following! Same vehicle, same exact issue. What have you discovered??
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Old May 1, 2025 | 01:17 PM
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Originally Posted by TonyF61
My salesman, as a curtosey to me, had taken photos
Your salesman is a RARE find! Do not lose that one! I tip my hat to him and his customer service etiquette.
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Old May 1, 2025 | 01:31 PM
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Originally Posted by kimcork
Following! Same vehicle, same exact issue. What have you discovered??
Dealer has had the car for a week....waiting on parts. No determination yet on who will be paying for it.
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Old May 1, 2025 | 07:48 PM
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Late afternoon call from the dealer. Parts are in and I can pick the car up tomorrow. No charge, they're covering it under warranty.
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Old May 1, 2025 | 08:05 PM
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Originally Posted by Lucky 777
Late afternoon call from the dealer. Parts are in and I can pick the car up tomorrow. No charge, they're covering it under warranty.
Beautiful ending, glad to hear that.
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