Any Lawyers out... our BRAND new GLE wrecked at Costco Today!
Thread Starter
Member
Joined: Jan 2017
Posts: 106
Likes: 12
GL 450 W4, GLE 350 W4
BRAND new GLE wrecked at Costco Today!
So the wife, baby & I decide to go to Costco today to "gear up" for Superbowl in our new GLE with 440 miles on it. I intentionally park as far away from store where no one else was parked to avoid door dingers. As we are driving out of the lot some guy is filling his minivan with purchased items. We were stopped in traffic exiting when the guy lets go of his cart (still half full of his stuff) and it rolls backwards about 8' and slams the passenger rear door of the GLE leaving a small dent & 2 scratches. The color is diamond silver (light blue) and they will never match it. I am pissed & don't want to be an *** but really just want a new car at this point. He apologized and gave insurance info but I don't think his auto insurance will cover it. Will I just have to sue for negligence? I really don't want to fix the car. Any users have thoughts/options?
Last edited by Boston; Feb 7, 2017 at 08:18 PM. Reason: Change posting title
Member
Joined: Dec 2016
Posts: 156
Likes: 26
GLE350d, Porsche TE
Sucks!!.
I know silver is and diamond white are very, very hard colors to match. but....
I've seen cars at the local MB shop scratched up and come back in both those colors and could NOT tell in any light angle.
It's possible!!, a good painter can do it.
Trading will cost thousands and you'll end up with another scratch, I guarrantee it.
The local shop that does the work for MB is Colorworks, think they are a francise.
Accident dollar recovery like this are hard to win in court, cause drama and money up front. Sounds maybe lacks, but I would put some effort in recovering your deductible for sure and try to get insurance to cover it. end it there cause it will consume weeks or months of your time....
I know silver is and diamond white are very, very hard colors to match. but....
I've seen cars at the local MB shop scratched up and come back in both those colors and could NOT tell in any light angle.
It's possible!!, a good painter can do it.
Trading will cost thousands and you'll end up with another scratch, I guarrantee it.
The local shop that does the work for MB is Colorworks, think they are a francise.
Accident dollar recovery like this are hard to win in court, cause drama and money up front. Sounds maybe lacks, but I would put some effort in recovering your deductible for sure and try to get insurance to cover it. end it there cause it will consume weeks or months of your time....
Last edited by nookie; Feb 4, 2017 at 06:21 PM.
Senior Member
Joined: Feb 2002
Posts: 303
Likes: 46
From: Minneapolis/ St Paul
Relax, take it to the Dealer and ask them about PDR and fixing the scratches, you'd be amazed at what they do today. Yes I'd be upset at 440 miles but believe me it's not going to be your first or last imperfection.
I just wonder if the other guys insurance will actually pay since he was not in the car and driving.
If not don't open a claim with your insurance company before asking him to pay out if pocket
I just wonder if the other guys insurance will actually pay since he was not in the car and driving.
If not don't open a claim with your insurance company before asking him to pay out if pocket
MBWorld Fanatic!
Joined: Nov 2012
Posts: 6,130
Likes: 1,117
A gaggle of MB's
Sure - get a Mercedes Certified Collision Center to give you a quote to do the repair - the metallic can be done correctly with their correct training and material - "guaranteed" actually.
This link is the Mercedes Certified Collision Center locator:
https://www.mbusa.com/mercedes/deale...OLLISIONCENTER
Please understand that ANY processed/paid insurance claim will show on CarFax - without amping out on that - it's called "Diminished Value" and unless your state has specific laws on that any CarFax "acccident" means you lose "some" future value.
In this case - for the guy who "hit" you - and for you - it might be better for him to man up and you cash for the repair - private cash paid repairs - not involving insurance - "normally" are not reported to CarFax - and do NOT have your dealer service department handle the repair - do direct with Collision only.
I'm sorry this happened - please understand "Small dent and 2 scratches" is not going to get your GLE "replaced" by insurance - and I don't know of a Court proceeding that will award you in dollar equivalent of replacement..
This link is the Mercedes Certified Collision Center locator:
https://www.mbusa.com/mercedes/deale...OLLISIONCENTER
Please understand that ANY processed/paid insurance claim will show on CarFax - without amping out on that - it's called "Diminished Value" and unless your state has specific laws on that any CarFax "acccident" means you lose "some" future value.
In this case - for the guy who "hit" you - and for you - it might be better for him to man up and you cash for the repair - private cash paid repairs - not involving insurance - "normally" are not reported to CarFax - and do NOT have your dealer service department handle the repair - do direct with Collision only.
I'm sorry this happened - please understand "Small dent and 2 scratches" is not going to get your GLE "replaced" by insurance - and I don't know of a Court proceeding that will award you in dollar equivalent of replacement..
Super Member
Joined: Mar 2015
Posts: 663
Likes: 49
From: Bucks Cty, PA
2015 gl450
You won't get a new car from any insurance carrier.
You can file a diminished value claim and fight it out with insurance company, but it's certainly not totaled, and no insurance carrier is going to buy you out.
You suffered a financial loss and can expect to be compensated according to damage and value lost.
You can file a diminished value claim and fight it out with insurance company, but it's certainly not totaled, and no insurance carrier is going to buy you out.
You suffered a financial loss and can expect to be compensated according to damage and value lost.
Last edited by Mike450; Feb 4, 2017 at 07:47 PM.
MBWorld Fanatic!
Joined: Mar 2012
Posts: 2,364
Likes: 451
From: The Palmetto State
19 E63s, ‘24SQ8, wanting another gas guzzling V8
If you go forward and get insurance to pay out, there will probably be a ding on your carfax about the car. I don't like or trust carfax, or autocheck, but it is what it is and people now a days live by them so make sure you document the damage and ask for "diminished value."
Out Of Control!!
Joined: Jun 2004
Posts: 13,799
Likes: 3,229
2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
Lol... you ain't getting a new car; if only we could all sue for negligence on every car accident
sorry about your experience and a good body shop will match the paint
been there.
sorry about your experience and a good body shop will match the paint
been there.
Trending Topics
Thread Starter
Member
Joined: Jan 2017
Posts: 106
Likes: 12
GL 450 W4, GLE 350 W4
You won't get a new car from any insurance carrier.
You can file a diminished value claim and fight it out with insurance company, but it's certainly not totaled, and no insurance carrier is going to buy you out.
You suffered a financial loss and can expect to be compensated according to damage and value lost.
You can file a diminished value claim and fight it out with insurance company, but it's certainly not totaled, and no insurance carrier is going to buy you out.
You suffered a financial loss and can expect to be compensated according to damage and value lost.
MB World Stories
The Best of Mercedes & AMG
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)
Verdad Gallardo
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
Thread Starter
Member
Joined: Jan 2017
Posts: 106
Likes: 12
GL 450 W4, GLE 350 W4
Sucks!!.
I know silver is and diamond white are very, very hard colors to match. but....
I've seen cars at the local MB shop scratched up and come back in both those colors and could NOT tell in any light angle.
It's possible!!, a good painter can do it.
Trading will cost thousands and you'll end up with another scratch, I guarrantee it.
The local shop that does the work for MB is Colorworks, think they are a francise.
Accident dollar recovery like this are hard to win in court, cause drama and money up front. Sounds maybe lacks, but I would put some effort in recovering your deductible for sure and try to get insurance to cover it. end it there cause it will consume weeks or months of your time....
I know silver is and diamond white are very, very hard colors to match. but....
I've seen cars at the local MB shop scratched up and come back in both those colors and could NOT tell in any light angle.
It's possible!!, a good painter can do it.
Trading will cost thousands and you'll end up with another scratch, I guarrantee it.
The local shop that does the work for MB is Colorworks, think they are a francise.
Accident dollar recovery like this are hard to win in court, cause drama and money up front. Sounds maybe lacks, but I would put some effort in recovering your deductible for sure and try to get insurance to cover it. end it there cause it will consume weeks or months of your time....
Thread Starter
Member
Joined: Jan 2017
Posts: 106
Likes: 12
GL 450 W4, GLE 350 W4
Relax, take it to the Dealer and ask them about PDR and fixing the scratches, you'd be amazed at what they do today. Yes I'd be upset at 440 miles but believe me it's not going to be your first or last imperfection.
I just wonder if the other guys insurance will actually pay since he was not in the car and driving.
If not don't open a claim with your insurance company before asking him to pay out if pocket
I just wonder if the other guys insurance will actually pay since he was not in the car and driving.
If not don't open a claim with your insurance company before asking him to pay out if pocket
Thread Starter
Member
Joined: Jan 2017
Posts: 106
Likes: 12
GL 450 W4, GLE 350 W4
Sure - get a Mercedes Certified Collision Center to give you a quote to do the repair - the metallic can be done correctly with their correct training and material - "guaranteed" actually.
This link is the Mercedes Certified Collision Center locator:
https://www.mbusa.com/mercedes/deale...OLLISIONCENTER
Please understand that ANY processed/paid insurance claim will show on CarFax - without amping out on that - it's called "Diminished Value" and unless your state has specific laws on that any CarFax "acccident" means you lose "some" future value.
In this case - for the guy who "hit" you - and for you - it might be better for him to man up and you cash for the repair - private cash paid repairs - not involving insurance - "normally" are not reported to CarFax - and do NOT have your dealer service department handle the repair - do direct with Collision only.
I'm sorry this happened - please understand "Small dent and 2 scratches" is not going to get your GLE "replaced" by insurance - and I don't know of a Court proceeding that will award you in dollar equivalent of replacement..
This link is the Mercedes Certified Collision Center locator:
https://www.mbusa.com/mercedes/deale...OLLISIONCENTER
Please understand that ANY processed/paid insurance claim will show on CarFax - without amping out on that - it's called "Diminished Value" and unless your state has specific laws on that any CarFax "acccident" means you lose "some" future value.
In this case - for the guy who "hit" you - and for you - it might be better for him to man up and you cash for the repair - private cash paid repairs - not involving insurance - "normally" are not reported to CarFax - and do NOT have your dealer service department handle the repair - do direct with Collision only.
I'm sorry this happened - please understand "Small dent and 2 scratches" is not going to get your GLE "replaced" by insurance - and I don't know of a Court proceeding that will award you in dollar equivalent of replacement..
Member
Joined: Dec 2016
Posts: 123
Likes: 35
From: San Diego, CA
2022 GLS 450 SUV / 2020 BMW X5 X40I
Though I do understand your frustration you are living in a fantasy world if you think that they should buy you out and you should be able to get a replacement car. That is absurd! The person who hit you gave you his insurance and apologized for the incident. You should be happy with that alone. 90% of the time you don't even get that with these situations and that is what really sucks. It's a car and these thing are going to happen. Yes it hurts more now because the car doesn't even have 500 miles on it but it will eventually happen. Get it fixed and move on. At the end of the day is it really with your time for all of this nonsense? I would love to see a picture of the "damage" though if you get a chance upload a picture.
Sorry that this happened again but manage your expectations. If you live in San Diego by any chance there is a really good Mercedes repair facility by the name of Amato's Auto Body. They are certified for Benz, BMW, Audi, Aston Martin, Ferrari, Lambo, etc etc etc.
I am crazy about my car also and these things have happened to me in every car I have owned and I also am like you and park at the back of the lot to avoid these issues. No one has ever left me a note and it fell on me to fix. Your situation is t that bad. Just get it fixed at a certified shop and you will be happy with the result.
Sorry that this happened again but manage your expectations. If you live in San Diego by any chance there is a really good Mercedes repair facility by the name of Amato's Auto Body. They are certified for Benz, BMW, Audi, Aston Martin, Ferrari, Lambo, etc etc etc.
I am crazy about my car also and these things have happened to me in every car I have owned and I also am like you and park at the back of the lot to avoid these issues. No one has ever left me a note and it fell on me to fix. Your situation is t that bad. Just get it fixed at a certified shop and you will be happy with the result.
Senior Member
Joined: Feb 2016
Posts: 298
Likes: 32
From: America's Mitten
on GLC300 #2, a 2022 CPO purchased b/c I really dislike the X254's UI (GL350 before those)
Any Lawyers out... our BRAND new GLE wrecked at Costco Today!
Gee, with a heading like that I thought somebody got hurt or that something actually happened to this guy or someone he loves. Turns out it's nothing, he just can't figure that out.
Gee, with a heading like that I thought somebody got hurt or that something actually happened to this guy or someone he loves. Turns out it's nothing, he just can't figure that out.
Thread Starter
Member
Joined: Jan 2017
Posts: 106
Likes: 12
GL 450 W4, GLE 350 W4
Though I do understand your frustration you are living in a fantasy world if you think that they should buy you out and you should be able to get a replacement car. That is absurd! The person who hit you gave you his insurance and apologized for the incident. You should be happy with that alone. 90% of the time you don't even get that with these situations and that is what really sucks. It's a car and these thing are going to happen. Yes it hurts more now because the car doesn't even have 500 miles on it but it will eventually happen. Get it fixed and move on. At the end of the day is it really with your time for all of this nonsense? I would love to see a picture of the "damage" though if you get a chance upload a picture.
Sorry that this happened again but manage your expectations. If you live in San Diego by any chance there is a really good Mercedes repair facility by the name of Amato's Auto Body. They are certified for Benz, BMW, Audi, Aston Martin, Ferrari, Lambo, etc etc etc.
I am crazy about my car also and these things have happened to me in every car I have owned and I also am like you and park at the back of the lot to avoid these issues. No one has ever left me a note and it fell on me to fix. Your situation is t that bad. Just get it fixed at a certified shop and you will be happy with the result.
Sorry that this happened again but manage your expectations. If you live in San Diego by any chance there is a really good Mercedes repair facility by the name of Amato's Auto Body. They are certified for Benz, BMW, Audi, Aston Martin, Ferrari, Lambo, etc etc etc.
I am crazy about my car also and these things have happened to me in every car I have owned and I also am like you and park at the back of the lot to avoid these issues. No one has ever left me a note and it fell on me to fix. Your situation is t that bad. Just get it fixed at a certified shop and you will be happy with the result.
Thread Starter
Member
Joined: Jan 2017
Posts: 106
Likes: 12
GL 450 W4, GLE 350 W4
Thanks for the encouraging words.... if we hadn't won the Superbowl last night I might be totally depressed! Will post results once complete. Their must be some legal way to calculate diminished value?
Thread Starter
Member
Joined: Jan 2017
Posts: 106
Likes: 12
GL 450 W4, GLE 350 W4
You are right... in the grand scheme of life it is nothing... no one hurt is huge! My disappointment with the situation is that I spent an addtl. 3K on extras trying to make it a perfect gift for the wife & she is somewhat bummed out. It's more of a happy wife/happy life thing but you are certainly correct about it not being a big deal.
Super Member
Joined: Nov 2016
Posts: 852
Likes: 132
From: North Carolina
AMG GLE43 Coupe
You are right... in the grand scheme of life it is nothing... no one hurt is huge! My disappointment with the situation is that I spent an addtl. 3K on extras trying to make it a perfect gift for the wife & she is somewhat bummed out. It's more of a happy wife/happy life thing but you are certainly correct about it not being a big deal.
MBWorld Fanatic!
Joined: May 2008
Posts: 2,236
Likes: 162
From: DFW
2022 E350 Diamond White Metallic, 2016 GLC300 Dakota Brown Metallic
It can be fixed good as new. Take it to a MB center to be fixed. I have a Diamond Silver C class that was hit. It was fixed. Cannot tell it ever happened.
MBWorld Fanatic!
Joined: Apr 2009
Posts: 1,433
Likes: 119
From: Behind the wheel
The best or nothing
Your car is scratched and you want a new one? You could be swapping cars like this forever.
I understand it sucks but at the same point you should be happy because from this point onwards your mind will be free.
Been there..
Happened to my new W221 - X5 reversed into my door in a parking lot and my freshly painted W126 has now dents in 3 places (matter of weeks after whole body repaint). Such is life and cars are ephemeral.
The W221 was repaired and painted, it was like new again. The W126 can be now parked with much more freedom.
I was a much happier person from the W221 moment because I knew everything can be fixed.. really.. just a car (on top of that your GLE is just a consumer car manufactured in huge volumes with no significant value after 10 years from now)
I understand it sucks but at the same point you should be happy because from this point onwards your mind will be free.
Been there..
Happened to my new W221 - X5 reversed into my door in a parking lot and my freshly painted W126 has now dents in 3 places (matter of weeks after whole body repaint). Such is life and cars are ephemeral.
The W221 was repaired and painted, it was like new again. The W126 can be now parked with much more freedom.
I was a much happier person from the W221 moment because I knew everything can be fixed.. really.. just a car (on top of that your GLE is just a consumer car manufactured in huge volumes with no significant value after 10 years from now)
Thread Starter
Member
Joined: Jan 2017
Posts: 106
Likes: 12
GL 450 W4, GLE 350 W4
Your car is scratched and you want a new one? You could be swapping cars like this forever.
I understand it sucks but at the same point you should be happy because from this point onwards your mind will be free.
Been there..
Happened to my new W221 - X5 reversed into my door in a parking lot and my freshly painted W126 has now dents in 3 places (matter of weeks after whole body repaint). Such is life and cars are ephemeral.
The W221 was repaired and painted, it was like new again. The W126 can be now parked with much more freedom.
I was a much happier person from the W221
moment because I knew everything can be fixed.. really.. just a car (on top of that your GLE is just a consumer car manufactured in huge volumes with no significant value after 10 years from now)
I understand it sucks but at the same point you should be happy because from this point onwards your mind will be free.
Been there..
Happened to my new W221 - X5 reversed into my door in a parking lot and my freshly painted W126 has now dents in 3 places (matter of weeks after whole body repaint). Such is life and cars are ephemeral.
The W221 was repaired and painted, it was like new again. The W126 can be now parked with much more freedom.
I was a much happier person from the W221
moment because I knew everything can be fixed.. really.. just a car (on top of that your GLE is just a consumer car manufactured in huge volumes with no significant value after 10 years from now)
Thread Starter
Member
Joined: Jan 2017
Posts: 106
Likes: 12
GL 450 W4, GLE 350 W4
If you go forward and get insurance to pay out, there will probably be a ding on your carfax about the car. I don't like or trust carfax, or autocheck, but it is what it is and people now a days live by them so make sure you document the damage and ask for "diminished value."
Super Member
Joined: Mar 2015
Posts: 663
Likes: 49
From: Bucks Cty, PA
2015 gl450
Ask your dealer for verified report of what your car was worth immediately before the damage and after.
Super Member
Joined: Jul 2012
Posts: 513
Likes: 5
From: SoCal
13ML BT
bwahahaha at wanting a new car.
