GLE Class (W166) Produced 2015-2019

GLE400 Vibration

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Old Mar 4, 2020 | 09:42 AM
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GLE400 Vibration

Hello,

I have been feeling vibrations in my 2016 GLE400 (done 98000 KM so far). The vibrations are felt in the steering and in the chairs. I have replaced the lower control arms and fixed the rims (as per dealer advice) but the vibrations still there. I have also replaced my tires with no result. I have asked the dealer to inspect the air suspension and the axle and as per them they are both fine so I don't know what is the source of these vibrations.

All suggestions are welcomed as I am starting to hate my car and I only had it for 7 months.
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Old Mar 4, 2020 | 11:04 AM
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Failing engine or transmission mount?
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Old Mar 4, 2020 | 11:10 AM
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Originally Posted by WN1X
Failing engine or transmission mount?
No, both mounts have been replaced already 3months ago.

Actually I forgot that the vibration comes at speeds above 100 km/h
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Old Mar 4, 2020 | 12:53 PM
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Wheels, tires and suspension are likely if the vibration comes over 100kph.

Wheel/tire balance
tires free from damage
tie rods in good condition
axle shafts in good condition
front prop shaft joints in good condition
wheel bolts properly torqued
tire inflation at spec or 5 psi higher

Retrace your steps on any prior damage or service work done to these systems.
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Old Mar 4, 2020 | 02:34 PM
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Originally Posted by chassis
Wheels, tires and suspension are likely if the vibration comes over 100kph.

Wheel/tire balance
tires free from damage
tie rods in good condition
axle shafts in good condition
front prop shaft joints in good condition
wheel bolts properly torqued
tire inflation at spec or 5 psi higher

Retrace your steps on any prior damage or service work done to these systems.
​​​​​​Long list but I will try to retrace as suggested. The tires are new so I can eliminate them from the list. Also the tire balance I have already done it in 3 different shops but with no improvement.
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Old Mar 4, 2020 | 03:16 PM
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Originally Posted by Firas_GLE
​​​​​​Long list but I will try to retrace as suggested. The tires are new so I can eliminate them from the list. Also the tire balance I have already done it in 3 different shops but with no improvement.
I have known people, or it has happened with cars I've owned, that warped rotors can lead to vibration issues felt in the steering wheel. A caliper hanging up can give a vibration felt in the steering wheel while driving without braking. Braking with a warped rotor should be easy to feel in the steering wheel. Depending on to what degree something could be warped or hanging up may vary when you could experience them.
If you have a dedicated front end/suspension repair shop, maybe see what they have to say. I haven't needed their services in years, but these shops were like going to a specialist as that was all they worked on were front ends and suspensions. Side note was seeing a shop custom bend and replace one leaf of a leaf-spring suspension on one of our former "old-school" cars.
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Old Mar 4, 2020 | 09:04 PM
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GLE John makes a good point about rotors. Drive at 100kph until you feel the vibration, then lightly apply the brakes. If the vibration changes (increases or decreases), try replacing pads and rotors if they haven't been done in a while.

When you say "fixed the rims", what does that mean, and why was it necessary?
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Old Mar 5, 2020 | 03:42 AM
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I don't think it is from the pads or rotors as the vibration is not felt during breaking. It is only felt at speeds above 100 kph. Sometimes it is not felt even during hard acceleration until it reaches 130 kph and above.

As per the dealer one of the rims has slightl bent that needed straighting which I have done.
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Old Mar 5, 2020 | 07:23 AM
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Originally Posted by Firas_GLE
It is only felt at speeds above 100 kph.
Usually when vibration is at 60 mph (100kph) and above, proper (meaning it may require multiple mounting/demounting of each tire - they move it a bit on the wheel then rebalance again, etc.) Road Force balancing of wheels and tires will fix it.
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Old Mar 5, 2020 | 10:39 AM
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Originally Posted by Firas_GLE
I don't think it is from the pads or rotors as the vibration is not felt during breaking. It is only felt at speeds above 100 kph. Sometimes it is not felt even during hard acceleration until it reaches 130 kph and above.

As per the dealer one of the rims has slightl bent that needed straighting which I have done.
I have seen calipers with hardware that corrodes and doesn't allow it to slide back freely essentially causing the pads to maintain some contact with the rotors. It's one of the reasons why mounting hardware is usually replaced during a brake job. It may or may not be the main problem here, but one of the contributing factors perhaps.
As far as the wheels go, if they are cast wheels I'm not sure how they wouldn't crack versus bend. I'm wondering if it's just a dealer not sure what else to do.

This is just one of the difficult things to troubleshoot when the symptoms show up in a narrow range. Good luck in getting it resolved, please post updates!
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Old Mar 5, 2020 | 03:15 PM
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I have the same problem on my 2016 GLE350 4Matic. Feel vibrations at between 65mph and 75mph. I have brought it up to my dealer, tires have been balanced and checked many times. Still vibrates. I have new tires now and rebalanced , still vibrates. Not happy about it and not getting anywhere with dealer. So I’ve given up, I don’t know what else to do. I’ve driven other vehicles with similar problem but once tires changed and wheel balanced it does away. I’m used to smooth 75mph driving but not in my GLE. I even noticed while driving my passenger seat back was also shaking. Super annoying but MB folks say evening checks out good. How can that be ?
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Old Mar 5, 2020 | 10:16 PM
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It means that the problem isn't obvious enough for the level of diagnostic effort the MB techs have put into it.

A way through this is for you to do exhaustive diagnosis, noting the precise conditions when the problem happens, and being able to repeat this over and over again. After you have done this, take the vehicle to the dealer and explain your diagnosis, and they can take it from there. In other words, you need to do the work for them.
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Old Mar 6, 2020 | 04:37 AM
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Originally Posted by Roni07
I have the same problem on my 2016 GLE350 4Matic. Feel vibrations at between 65mph and 75mph. I have brought it up to my dealer, tires have been balanced and checked many times. Still vibrates. I have new tires now and rebalanced , still vibrates. Not happy about it and not getting anywhere with dealer. So I’ve given up, I don’t know what else to do. I’ve driven other vehicles with similar problem but once tires changed and wheel balanced it does away. I’m used to smooth 75mph driving but not in my GLE. I even noticed while driving my passenger seat back was also shaking. Super annoying but MB folks say evening checks out good. How can that be ?
I read about this problem and most people says it is caused by issues in the axle. Did the dealer check the axle?

In my case the axle was checked and they reported it has no issue.
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Old Mar 6, 2020 | 04:38 AM
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Originally Posted by GLE John
I have seen calipers with hardware that corrodes and doesn't allow it to slide back freely essentially causing the pads to maintain some contact with the rotors. It's one of the reasons why mounting hardware is usually replaced during a brake job. It may or may not be the main problem here, but one of the contributing factors perhaps.
As far as the wheels go, if they are cast wheels I'm not sure how they wouldn't crack versus bend. I'm wondering if it's just a dealer not sure what else to do.

This is just one of the difficult things to troubleshoot when the symptoms show up in a narrow range. Good luck in getting it resolved, please post updates!
Thanks for the good wishes. I will be posting to update on the problem
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Old Mar 6, 2020 | 04:41 AM
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Originally Posted by threeMBs
Usually when vibration is at 60 mph (100kph) and above, proper (meaning it may require multiple mounting/demounting of each tire - they move it a bit on the wheel then rebalance again, etc.) Road Force balancing of wheels and tires will fix it.
I read about road force balancing but it is not available where I live. I am trying to search in the near by cities.
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Old Mar 6, 2020 | 06:24 AM
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Originally Posted by chassis
Wheels, tires and suspension are likely if the vibration comes over 100kph.

Wheel/tire balance
tires free from damage
tie rods in good condition
axle shafts in good condition
front prop shaft joints in good condition
wheel bolts properly torqued
tire inflation at spec or 5 psi higher

Retrace your steps on any prior damage or service work done to these systems.
Did they inspect the ball joints?
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Old Mar 9, 2020 | 11:46 AM
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Today I found a shop with Hunter road force machine and the vibration is gone. If I understood him well the issue was with one tyre that was not "sitting "properlyi the wheel. He removed the tyre from the wheel and fitted again with a marked writing in the tyre is next to the inflation point (i don't know what it is called) .

So thanks for all who commented 😊.
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Old Mar 9, 2020 | 12:21 PM
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Glad to hear you got the problem solved
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Old Mar 9, 2020 | 01:08 PM
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Thanks for sharing will mention it to the dealer. There’s got to be something, it’s not normal to have vibration like this. I suspect it’s the way the dealer shop puts on and tests the tires. They’ve tried so many times unsuccessfully to fix the problem.
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Old Mar 11, 2020 | 11:45 AM
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Guys I have just noticed that the car is sagging on the front right hand side (while parked and not started for 2 hours). The difference between left and right is an inch. Does this mean that my air struts are starting to fail?
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Old Mar 11, 2020 | 01:43 PM
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Originally Posted by Firas_GLE
​​​​​​Long list but I will try to retrace as suggested. The tires are new so I can eliminate them from the list. Also the tire balance I have already done it in 3 different shops but with no improvement.
It is a long list but that is the only next best option. It could be something as simple as a wheel alignment or even something in the tires.
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Old Mar 11, 2020 | 01:43 PM
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Originally Posted by Firas_GLE
Guys I have just noticed that the car is sagging on the front right hand side (while parked and not started for 2 hours). The difference between left and right is an inch. Does this mean that my air struts are starting to fail?
If it is only on one side something is wrong with the air struts. Get them checked.
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Old Mar 11, 2020 | 02:03 PM
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Originally Posted by C280 Sport
If it is only on one side something is wrong with the air struts. Get them checked.
First, while the vehicle is moving, check the tire pressure, on your dash, on all 4 tires and wire it down. Park at a few different level parking spots. Then take a tape measure and note the height, at each vehicle’ corner. Then take it to the dealer to check suspension. At least you’ll have some data when taking to the dealer
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Old Mar 14, 2020 | 09:15 AM
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The dealer said that there is nothing wrong with the struts.
Someone told me maybe the controller of ADS may need reseting. Is this viable?
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Old Mar 14, 2020 | 11:04 AM
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Unfortunately, this is the “go to response” by the Dealer. “There’s nothing wrong”. I wonder if they want is to new coming aback to the sealer, possibly MB is paying them for every customer visit
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