Front Windows don't roll all the way down
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2017 GLE 350
Front Windows don't roll all the way down
Just purchased a 2017 GLE 350. Don't want to go back to the dealership if I can help it (It wasn't a Mercedes dealership and I don't think they will know). The drivers side window rolls down about 85% of the way but not all the way. The passenger window rolls down about 95% of the way. Both rear windows roll down all the way. I've tried the window reset but can't find anything like this particular problem on the google machine! Any ideas please help. They should roll all the way down.
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You could try re-synchronizing them, do it for each window you have problems with:
1. Close all doors
2. Have accessory mode on then CLOSE the windows
3. Once it stops release and then pull the switch up like you normally CLOSE the windows for 5 seconds, make sure to pull it beyond resistance (in other words if you have not noticed already if you slightly pull it and then you pull it harder there is a click, that is called beyond resistance.
1. Close all doors
2. Have accessory mode on then CLOSE the windows
3. Once it stops release and then pull the switch up like you normally CLOSE the windows for 5 seconds, make sure to pull it beyond resistance (in other words if you have not noticed already if you slightly pull it and then you pull it harder there is a click, that is called beyond resistance.
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2017 GLE 350
I have tried that without success. Some of the videos I have watched say to push the button all the way down and some say to stop before it goes into auto down so not sure which one is correct at this point. I will try it again tonight when I get home. I'm wondering since they won't go all the way down if that is why it won't reset.
MBWorld God!
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I have tried that without success. Some of the videos I have watched say to push the button all the way down and some say to stop before it goes into auto down so not sure which one is correct at this point. I will try it again tonight when I get home. I'm wondering since they won't go all the way down if that is why it won't reset.
Last edited by W205C43PFL; Dec 2, 2021 at 01:18 PM. Reason: Rephrased to help make it less confusing
MBWorld God!
Joined: Dec 2019
Posts: 32,499
Likes: 6,347
I have tried that without success. Some of the videos I have watched say to push the button all the way down and some say to stop before it goes into auto down so not sure which one is correct at this point. I will try it again tonight when I get home. I'm wondering since they won't go all the way down if that is why it won't reset.
MBWorld God!
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You're welcome. Hmmm if you got one side working that means the procedure is done right, perhaps try doing it again on the driver side window, hopefully third time's a charm? Electronics could be finicky at times.
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2017 GLE 350
I tried it again and I'm not getting anything beyond resistance so not sure if there is something with the switch. I will play with it some more when we get home from work. Of course the wife is driving it so it's not with me. It's just strange because everything works fine but the window stops about 3 inches from being completely down. Maybe next step is close all the windows and disconnect the battery and try a resynch again?
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MBWorld God!
Joined: Dec 2019
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I tried it again and I'm not getting anything beyond resistance so not sure if there is something with the switch. I will play with it some more when we get home from work. Of course the wife is driving it so it's not with me. It's just strange because everything works fine but the window stops about 3 inches from being completely down. Maybe next step is close all the windows and disconnect the battery and try a resynch again?
Out Of Control!!
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From: unbegrenzt
2017 GLE350 4MATIC
Since nothing is working and your car is nearing 6 years old, and the symptom described is electrical in nature, it’s time to replace the battery.
Doesn’t make sense that you solved the passenger side but not the driver’s side. Further reason to change the battery.
Doesn’t make sense that you solved the passenger side but not the driver’s side. Further reason to change the battery.
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