AirMatic malfunction??
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16' GLE63S AMG
AirMatic malfunction??
Hey everyone!
So funny thing happened today while I was on my way to the store. I took a back road and had to go over some railroad tracks and while yes I did slow down and go over them way below the speed limit, I didn't expect them to be so bad! As soon as I went over them, my dash showed an image of the vehicle with a little arrow pointing up inside of it and it said malfunction in yellow. What in the world happened?? I mean the car seems to be driving fine, I changed the settings from comfort to Sport+ and everything seemed to be ok. I got to my destination, turned the car off and did my shopping. An hour later, got back in the car (which the ride hight seemed normal) and started the car just for the same message to pop back up. I will say driving home, the car felt super stiff, almost like driving a go cart, feeling every little bumb in the road.
What could be the issue? Ive never had any issues like this before with any of my AMGs. Could a plug have come undone? Or a hose pop off? Has this ever happened to anyone else and if so how and what did you do to assess it?
Thanks everyone.
So funny thing happened today while I was on my way to the store. I took a back road and had to go over some railroad tracks and while yes I did slow down and go over them way below the speed limit, I didn't expect them to be so bad! As soon as I went over them, my dash showed an image of the vehicle with a little arrow pointing up inside of it and it said malfunction in yellow. What in the world happened?? I mean the car seems to be driving fine, I changed the settings from comfort to Sport+ and everything seemed to be ok. I got to my destination, turned the car off and did my shopping. An hour later, got back in the car (which the ride hight seemed normal) and started the car just for the same message to pop back up. I will say driving home, the car felt super stiff, almost like driving a go cart, feeling every little bumb in the road.
What could be the issue? Ive never had any issues like this before with any of my AMGs. Could a plug have come undone? Or a hose pop off? Has this ever happened to anyone else and if so how and what did you do to assess it?
Thanks everyone.
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16' GLE63S AMG
So just thought I would let everyone know that this morning the GLE seems to still be sitting at the correct level so that means all night nothing was leaking. I started the car and 3 seconds later, the message came back on. On the center console, the Sport setting seems to stay illuminated too as if the car is stuck in that setting. The drive is also still extremely stiff and hard feeling.
Could something have unplugged or loosened when I hit the tracks? Where could I look?
Could something have unplugged or loosened when I hit the tracks? Where could I look?
Last edited by SilverDameon55; 05-24-2024 at 07:11 AM.
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E55, GLS450, GL63, GLE350
Yes, something could have come off. Check the little rods that control the vehicle height. They are at each wheel. The best thing would be to have the codes read so you are not chasing after it.
#7
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How many miles? My 2016 GLE63s AirMatic malfunctioned with 20k miles. With malfunction light car would ride like a stiff buckboard. Dealer diagnosed corrosion on 1 rear strut. Of course Dealer recommend both rear shocks be replaced.
Rear Shock 292-320-17-00-64 $690.00 each.
292-320-17-00-64 - Shock Absorber 2015-2019 Mercedes-Benz | Mercedes-Benz USA Parts (mbusa.com)
Rear Shock 292-320-17-00-64 $690.00 each.
292-320-17-00-64 - Shock Absorber 2015-2019 Mercedes-Benz | Mercedes-Benz USA Parts (mbusa.com)
Last edited by E55 KEV; 05-26-2024 at 02:07 PM.
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#8
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16' GLE63S AMG
How many miles? My 2016 GLE63s AirMatic malfunctioned with 20k miles. With malfunction light car would ride like a stiff buckboard. Dealer diagnosed corrosion on 1 rear strut. Of course Dealer recommend both rear shocks be replaced.
Rear Shock 292-320-17-00-64 $690.00 each.
292-320-17-00-64 - Shock Absorber 2015-2019 Mercedes-Benz | Mercedes-Benz USA Parts (mbusa.com)
Rear Shock 292-320-17-00-64 $690.00 each.
292-320-17-00-64 - Shock Absorber 2015-2019 Mercedes-Benz | Mercedes-Benz USA Parts (mbusa.com)
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Insurance claim?
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16' GLE63S AMG
How many miles? My 2016 GLE63s AirMatic malfunctioned with 20k miles. With malfunction light car would ride like a stiff buckboard. Dealer diagnosed corrosion on 1 rear strut. Of course Dealer recommend both rear shocks be replaced.
Rear Shock 292-320-17-00-64 $690.00 each.
292-320-17-00-64 - Shock Absorber 2015-2019 Mercedes-Benz | Mercedes-Benz USA Parts (mbusa.com)
Rear Shock 292-320-17-00-64 $690.00 each.
292-320-17-00-64 - Shock Absorber 2015-2019 Mercedes-Benz | Mercedes-Benz USA Parts (mbusa.com)
#12
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i needed the same connection part that dealer said was broken and got corroded - I was told it's not sold separately. Replacing both rear shocks was $3,200 at dealer.
Last edited by E55 KEV; 05-28-2024 at 11:40 PM.
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aces&eights (05-28-2024)
#13
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166-440-99-36-64 - Shock Harness 2016-2019 Mercedes-Benz | Mercedes-Benz USA Parts (mbusa.com)
166-440-03-37-65 - Shock Harness 2016-2019 Mercedes-Benz | Mercedes-Benz USA Parts (mbusa.com)
Last edited by E55 KEV; 05-28-2024 at 11:48 PM.
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Update: I just looked at my dealer repair invoice and it does show a separate electrical harness. The left and right part listing both state "Included with shock", so I'm wondering if they overcharged me for harness if it was already "Included with shock"?
166-440-99-36-64 - Shock Harness 2016-2019 Mercedes-Benz | Mercedes-Benz USA Parts (mbusa.com)
166-440-03-37-65 - Shock Harness 2016-2019 Mercedes-Benz | Mercedes-Benz USA Parts (mbusa.com)
166-440-99-36-64 - Shock Harness 2016-2019 Mercedes-Benz | Mercedes-Benz USA Parts (mbusa.com)
166-440-03-37-65 - Shock Harness 2016-2019 Mercedes-Benz | Mercedes-Benz USA Parts (mbusa.com)
Yeah man I would call them up and make sure they didn't try and pull a fast one on you. If the parts came with the strut then you shouldn't have a separate charge.
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Oh man!!! Thank you thank you!! I have been searching and kept hitting a dead end till now. So your GLE did the same thing? How did yours break? I'll be looking on FCP for those parts if they have them, otherwise I have a dealer up in Gainesville, FL I can call and order it from. The install appears to be straightforward so let's hope it is lol.
Yeah man I would call them up and make sure they didn't try and pull a fast one on you. If the parts came with the strut then you shouldn't have a separate charge.
Yeah man I would call them up and make sure they didn't try and pull a fast one on you. If the parts came with the strut then you shouldn't have a separate charge.
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FCP doesn't have them so unless the dealership can sell them separately, I think I'm stuck buying the whole unit...unless I can find a wrecked GLE63 that i could possibly remove the part from and go that route?
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166-440-03-37-65 - Shock Harness 2016-2019 Mercedes-Benz | Mercedes-Benz USA Parts (mbusa.com)
Last edited by E55 KEV; 05-30-2024 at 10:20 PM.
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#21
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Did you try to order from your local dealer or from mbparts.mbusa.com? Or other source besides FCP?
166-440-03-37-65 - Shock Harness 2016-2019 Mercedes-Benz | Mercedes-Benz USA Parts (mbusa.com)
166-440-03-37-65 - Shock Harness 2016-2019 Mercedes-Benz | Mercedes-Benz USA Parts (mbusa.com)
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Did you try to order from your local dealer or from mbparts.mbusa.com? Or other source besides FCP?
166-440-03-37-65 - Shock Harness 2016-2019 Mercedes-Benz | Mercedes-Benz USA Parts (mbusa.com)
166-440-03-37-65 - Shock Harness 2016-2019 Mercedes-Benz | Mercedes-Benz USA Parts (mbusa.com)
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Update,
Part came in pretty fast but unfortunately it's not the right part. It's the electrical wires yes, but not the part that's broke. I think the pictures I posted may not have been the best but what's broke is the actual piece that the wire harness plugs into on the strut. The plug part the wire actually connects too if that makes sense. In the photo it's hard to tell but the broken part is still connected to the wire and should be on the black "can" part. Take a look...
Part came in pretty fast but unfortunately it's not the right part. It's the electrical wires yes, but not the part that's broke. I think the pictures I posted may not have been the best but what's broke is the actual piece that the wire harness plugs into on the strut. The plug part the wire actually connects too if that makes sense. In the photo it's hard to tell but the broken part is still connected to the wire and should be on the black "can" part. Take a look...
#24
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Update,
Part came in pretty fast but unfortunately it's not the right part. It's the electrical wires yes, but not the part that's broke. I think the pictures I posted may not have been the best but what's broke is the actual piece that the wire harness plugs into on the strut. The plug part the wire actually connects too if that makes sense. In the photo it's hard to tell but the broken part is still connected to the wire and should be on the black "can" part. Take a look...
Part came in pretty fast but unfortunately it's not the right part. It's the electrical wires yes, but not the part that's broke. I think the pictures I posted may not have been the best but what's broke is the actual piece that the wire harness plugs into on the strut. The plug part the wire actually connects too if that makes sense. In the photo it's hard to tell but the broken part is still connected to the wire and should be on the black "can" part. Take a look...
#25
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I don't know but I have a feeling yes unless there is a way to just order or replace the "can" looking part on the strut. I think I may have to call around to some junk yards and see if they have a GLE and possibly take the strut off that one. Otherwise it's a whole new strut for me 🫤.