2014 GLK250 Continued Issues - BEWARE
If it's just a CEL and the AdBlue message hasn't come on (and assuming that you did tighten the fuel cap) then the most likely cause, statistically speaking, is a failed sensor. This is not a big deal. I had a C Class that popped a CEL at 1,600 miles. Failed oxygen sensor. The dealer fixed it the same afternoon and everything was fine after that.
The service accepted the car right away and said there was an issue with the AdBlue system. The solution was to "calibrate the AdBlue system" and do whatever the computer told them to do. I guess nowadays there is no human decision making involved.
I told them about a software update, but they said there wasn't anything extra to do at the moment.
I hope the CEL/AdBlue warning doesn't show up again!
The Best of Mercedes & AMG
I have had my 2014 GLK 250 in for 3 CEL issues. 1st was for the dreaded AdBlue warning,the 2nd was for a loose air filter and the 3rd was for a faulty sensor. I was not impressed with the amount of visits to the service department but can say that my dealer was very accommodating and professional. Hopefully my repeat visits are over. Otherwise, (knock on wood) I really like the GLK and I find it a pleasure to drive. My biggest beef was with the AdBlue issue. It was a known problem and IMO Mercedes did not attempt to rectify the problem, only wait for the customer to bring the problem to them. I realize it hasn't happened to all the GLKs but a voluntary recall should have been made available.
Took it straight to the dealer's GM for service, he had service read the fault codes and it was Ad-Blue and a sensor in the exhaust system.
The cure of course is a software download and replace the sensor. I should have it back tomorrow.
Just a few questions here, when your engine light came on what were the driving conditions, speed, miles driven, engine hot or cold, weather?
As of today all is good with total of ~4300 miles on the vehicle.


Seeing your location, I'm curious as to which dealer you use, if you don't mind saying? That's within reasonable driving distance (although unfortunately a prolonged trip thanks to this 50 situation) and maybe it's time to switch.


I don't have much faith in ANY service department because of the pressures put on them by management to generate income and I've stated this to the 'ground' people, which is how I got involved with this service department. I've gotten two cars from them and have voiced these opinions which put me together with the service folks. I spent quite a bit of time with Chris and I liked him and I specifically discussed these issues and the Ad Blue issue. I've been fortunate as I've never had a warranty problem on either of the two cars I've gotten from them so I have no first hand experience with their MO, but I had a very positive reaction to the conversations and emails I've exchanged with him. In the A service I did on an E350 BlueTec I was specific on the work I wanted at one of their other dealerships and had them itemize item by item. Mercedes of El Dorado Hills is much closer to my home, but I've had major problems with them on my wife's car.
If you like, PM me and I'll give you his email address for contact. I do intend to try them for my first service on this car in the near future and I will then form a more accurate opinion. I'm expecting to do my own Ad Blue and expect to be specific on what they will do item by item and how they price each, not for an all inclusive "A" service and their fixed price. If they don't like the way I want it I'll drive off to a certified indie. The only thing for which you need a dealer is warranty work and you don't have to pay for that. If you get screwed it's your own fault.
I don't have much faith in ANY service department because of the pressures put on them by management to generate income and I've stated this to the 'ground' people, which is how I got involved with this service department. I've gotten two cars from them and have voiced these opinions which put me together with the service folks. I spent quite a bit of time with Chris and I liked him and I specifically discussed these issues and the Ad Blue issue. I've been fortunate as I've never had a warranty problem on either of the two cars I've gotten from them so I have no first hand experience with their MO, but I had a very positive reaction to the conversations and emails I've exchanged with him. In the A service I did on an E350 BlueTec I was specific on the work I wanted at one of their other dealerships and had them itemize item by item. Mercedes of El Dorado Hills is much closer to my home, but I've had major problems with them on my wife's car.
If you like, PM me and I'll give you his email address for contact. I do intend to try them for my first service on this car in the near future and I will then form a more accurate opinion. I'm expecting to do my own Ad Blue and expect to be specific on what they will do item by item and how they price each, not for an all inclusive "A" service and their fixed price. If they don't like the way I want it I'll drive off to a certified indie. The only thing for which you need a dealer is warranty work and you don't have to pay for that. If you get screwed it's your own fault.


I didn't have a problem with MB-USA with replying to my concerns with the engine light and the accompanying problems in my 2013. In fact along with the dealer I didn't have to progress to the lemon law to get the car replaced. No manufacturer wants to go that route as it hurts their image.
They are a bit slow to respond but once I had a contact name and number the process became a bit easier.


