fed up with 250 DEF/sensor issues
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2015 glk 250
fed up with 250 DEF/sensor issues
I’m fed up with my 2015 glk 250 Nox sensor issues. I’ve followed the threads about it in here and seeing so many of us have issues wondering what permanent resolution options I have.
-I am original owner of us spec 2015 glk 250 with about 22000 miles, well maintained and I’ve had zero other issues
-Early 2017 at about 12000 miles had first “10 starts remaining” issue despite full DEF. took 3 trips to dealership until they finally “fixed it” by replacing Nox sensor.
-Took me 6 months of constant nagging to get MBUSA to reimburse me for faulty Nox sensor.
-About two weeks ago again “10 starts remaining” warning again, full tank of DEF. Take it to dealer (different one since I moved) and again they blame the Nox sensor and replace for another bill of $1000. I’m still in discussion with dealer that this should be covered under warranty.
-Currently on two week road trip and the “10 starts remaining” shows up again. So now I have to change my travel plans and juggle a way to get home within my remaining starts.
I’m sick and completely fed up with this. I absolutely love this car, but cannot have an unpredictable ticking time bomb to drive.
Have any of you figured out or MBUSA offered any permanent resolution to this problem? I don’t want to say goodbye to this car, but I’m feeling like I’m at that point.
-I am original owner of us spec 2015 glk 250 with about 22000 miles, well maintained and I’ve had zero other issues
-Early 2017 at about 12000 miles had first “10 starts remaining” issue despite full DEF. took 3 trips to dealership until they finally “fixed it” by replacing Nox sensor.
-Took me 6 months of constant nagging to get MBUSA to reimburse me for faulty Nox sensor.
-About two weeks ago again “10 starts remaining” warning again, full tank of DEF. Take it to dealer (different one since I moved) and again they blame the Nox sensor and replace for another bill of $1000. I’m still in discussion with dealer that this should be covered under warranty.
-Currently on two week road trip and the “10 starts remaining” shows up again. So now I have to change my travel plans and juggle a way to get home within my remaining starts.
I’m sick and completely fed up with this. I absolutely love this car, but cannot have an unpredictable ticking time bomb to drive.
Have any of you figured out or MBUSA offered any permanent resolution to this problem? I don’t want to say goodbye to this car, but I’m feeling like I’m at that point.
#4
I am sure it would and it is also illegal. I can see those with very early Bluetecs have the delete done especially in places where there is no emission testing. However, no way that should be necessary on a 2015 model. Once done, can't imagine what a dealer would say if you needed to take car to them for other issues.
Maybe it is still possible to get an extended warranty. Either from MB dealer or 3rd party? But read the fine print as to what is covered. In Canada, the MBCanada extended warranty (2 years beyond the full Mercedes warranty plus one year on power train) has limitations. For the first 2 years, it covers the Adblue system but not other emission parts. The 8yr federal emission warranty covers the DPF, catalysts, computer and the dash display. (I guess so you can read the expected CE messages!) Sensors are not mentioned. But may sometimes be covered under Goodwill, depending on how loyal a customer you are!
Maybe it is still possible to get an extended warranty. Either from MB dealer or 3rd party? But read the fine print as to what is covered. In Canada, the MBCanada extended warranty (2 years beyond the full Mercedes warranty plus one year on power train) has limitations. For the first 2 years, it covers the Adblue system but not other emission parts. The 8yr federal emission warranty covers the DPF, catalysts, computer and the dash display. (I guess so you can read the expected CE messages!) Sensors are not mentioned. But may sometimes be covered under Goodwill, depending on how loyal a customer you are!
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Joe77 (12-28-2018)
#5
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I’m fed up with my 2015 glk 250 Nox sensor issues. I’ve followed the threads about it in here and seeing so many of us have issues wondering what permanent resolution options I have.
-I am original owner of us spec 2015 glk 250 with about 22000 miles, well maintained and I’ve had zero other issues
-Early 2017 at about 12000 miles had first “10 starts remaining” issue despite full DEF. took 3 trips to dealership until they finally “fixed it” by replacing Nox sensor.
-Took me 6 months of constant nagging to get MBUSA to reimburse me for faulty Nox sensor.
-About two weeks ago again “10 starts remaining” warning again, full tank of DEF. Take it to dealer (different one since I moved) and again they blame the Nox sensor and replace for another bill of $1000. I’m still in discussion with dealer that this should be covered under warranty.
-Currently on two week road trip and the “10 starts remaining” shows up again. So now I have to change my travel plans and juggle a way to get home within my remaining starts.
I’m sick and completely fed up with this. I absolutely love this car, but cannot have an unpredictable ticking time bomb to drive.
Have any of you figured out or MBUSA offered any permanent resolution to this problem? I don’t want to say goodbye to this car, but I’m feeling like I’m at that point.
-I am original owner of us spec 2015 glk 250 with about 22000 miles, well maintained and I’ve had zero other issues
-Early 2017 at about 12000 miles had first “10 starts remaining” issue despite full DEF. took 3 trips to dealership until they finally “fixed it” by replacing Nox sensor.
-Took me 6 months of constant nagging to get MBUSA to reimburse me for faulty Nox sensor.
-About two weeks ago again “10 starts remaining” warning again, full tank of DEF. Take it to dealer (different one since I moved) and again they blame the Nox sensor and replace for another bill of $1000. I’m still in discussion with dealer that this should be covered under warranty.
-Currently on two week road trip and the “10 starts remaining” shows up again. So now I have to change my travel plans and juggle a way to get home within my remaining starts.
I’m sick and completely fed up with this. I absolutely love this car, but cannot have an unpredictable ticking time bomb to drive.
Have any of you figured out or MBUSA offered any permanent resolution to this problem? I don’t want to say goodbye to this car, but I’m feeling like I’m at that point.
I am second owner of car (current 40,000 miles) and I have noticed that oxygen sensor was changed twice (not sure if same one) and once temperature sensor. Now, NoX sensor ...I assume once I replace all sensors, the newer version of sensors would correct problems.
Could you please let me know what it was issue and how did you resolve it? Somebody on forum mentioned that NoX should be changed in pairs and it seems it is true. The good news is that only 2 Nox sensors present
Alex
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14 GLK 250
I got same message today and I know it is Nox sensor - planning to replace it early next week (in USA, 300 USD vs 836 CAD + 13 % tax in Canada - I bought one in USA). Did you figure out where is problem with Nox sensor?
I am second owner of car (current 40,000 miles) and I have noticed that oxygen sensor was changed twice (not sure if same one) and once temperature sensor. Now, NoX sensor ...I assume once I replace all sensors, the newer version of sensors would correct problems.
Could you please let me know what it was issue and how did you resolve it? Somebody on forum mentioned that NoX should be changed in pairs and it seems it is true. The good news is that only 2 Nox sensors present
Alex
I am second owner of car (current 40,000 miles) and I have noticed that oxygen sensor was changed twice (not sure if same one) and once temperature sensor. Now, NoX sensor ...I assume once I replace all sensors, the newer version of sensors would correct problems.
Could you please let me know what it was issue and how did you resolve it? Somebody on forum mentioned that NoX should be changed in pairs and it seems it is true. The good news is that only 2 Nox sensors present
Alex
#7
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It's most likely the AdBlue tank temp sensor which is housed in the tank itself. Unless you get a MB specific code reader, NOx sensor codes will likely be the only codes you'll see.
The temp sensors most often cause the repeat issues, even when NOx sensors are replaced which is why folks get frustrated with their GLKs and their MB service stealerships.
The temp sensors most often cause the repeat issues, even when NOx sensors are replaced which is why folks get frustrated with their GLKs and their MB service stealerships.
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#8
It's most likely the AdBlue tank temp sensor which is housed in the tank itself. Unless you get a MB specific code reader, NOx sensor codes will likely be the only codes you'll see.
The temp sensors most often cause the repeat issues, even when NOx sensors are replaced which is why folks get frustrated with their GLKs and their MB service stealerships.
The temp sensors most often cause the repeat issues, even when NOx sensors are replaced which is why folks get frustrated with their GLKs and their MB service stealerships.
#9
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2015 glk 250
The situation just gets worse. My car is at the Mercedes dealer and they cannot diagnose the problem. They cannot find anything wrong yet the error message persists. They had Daimler in Berlin look at it and they had the same result. So I have a car that works perfectly that cannot be driven because of this error message disabling it.
#10
The situation just gets worse. My car is at the Mercedes dealer and they cannot diagnose the problem. They cannot find anything wrong yet the error message persists. They had Daimler in Berlin look at it and they had the same result. So I have a car that works perfectly that cannot be driven because of this error message disabling it.
Good Luck with it. I never ever had a problem with our 250 (now traded), but can understand your frustration.
#11
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OP: Good luck with the troubleshooting, hopefully ze Germans can figure it out. Oftentimes faulty wiring or loose connections somewhere may be enough to trip up the system. Keep us posted on how it goes.
#12
I had the same issue. The 2015 GLK 250 has only 51000 km. "10 starts remaining". My mechanic tried to erase the fault. Even the scanner showed fault erased ("Already erased" if we tried again), didn't clear the message. The dealer had to replace the 2 NOX sensors for $ 1800 CAD + tax. I hope MB Canada going to reimburse it. My warranty just expired. Do they cover this issue in the extended warranty?
Do we have any better way to solve this issue ?
Zemun1234; can you send me (US) the garage info please?
South Ontario Canada
Do we have any better way to solve this issue ?
Zemun1234; can you send me (US) the garage info please?
South Ontario Canada
Last edited by Joe77; 12-28-2018 at 08:55 PM.
#13
I solved the problem by trading the GLK on a less expensive car. Cost me what I might have spent on GLK repairs over next 5 years, but less stressful!
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Joe77 (12-29-2018)
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2015 glk 250
So it just continues. They still cannot fix the car. According to MBUSA and dealers engineers in us and Berlin are consulting but it sounds like they are just yelling out random parts to replace hoping something works. Dealer said currently they have spent €2300 on trying to fix it unsuccessfully and that MBUSA wants them to try replacing the control units which is expected to be at least €1800 more.
My car car has been in the dealership 5-6 times and for about 3-4 months (not consecutively) for this same error message. Only has 23000 miles on it. I feel like this is easily qualifies as a “lemon” but has anyone had experience pursuing this?
My car car has been in the dealership 5-6 times and for about 3-4 months (not consecutively) for this same error message. Only has 23000 miles on it. I feel like this is easily qualifies as a “lemon” but has anyone had experience pursuing this?
#15
Senior Member
After 3 trips to the dealer with 18k miles on my 250 for the same thing and them keeping it for at least a week each time I traded it for a 350. I still don't know if they ever fixed it.
#16
Bumping this thread in 2020. I have both an Adblue "remaining starts" and a CEL (I believe these are related?). The codes I pulled up with my Carsoft x431 Pro shows P13E300 & P13DF00.
Has anyone had these two codes with the Adblue message? Is this typical for a n0x sensor?
Since there's 1 upstream 02 sensor and 2 downstream n0x sensors can any one comment on what sensor was replaced for their issue?
I pulled all three out and the down stream (post DPF) are perfectly clean as one would expect. The upstream 02 sensor in the downpipe was carboned up but the sensing element looked pretty good inside. I cleaned with Carb cleaner and have since reinstalled. I have 4-restarts left. Tonight I'll attempt doing a long drive to see if the code clears and then a DPF regen. After these don't work, I might take the shameful drive to a different dealer.
Has anyone had these two codes with the Adblue message? Is this typical for a n0x sensor?
Since there's 1 upstream 02 sensor and 2 downstream n0x sensors can any one comment on what sensor was replaced for their issue?
I pulled all three out and the down stream (post DPF) are perfectly clean as one would expect. The upstream 02 sensor in the downpipe was carboned up but the sensing element looked pretty good inside. I cleaned with Carb cleaner and have since reinstalled. I have 4-restarts left. Tonight I'll attempt doing a long drive to see if the code clears and then a DPF regen. After these don't work, I might take the shameful drive to a different dealer.
#17
MBWorld Fanatic!
I would look into the iCarsoft MB scanner, which will allow you to force regens when needed.
As for AdBlue issues, make sure your tank is full of DEF if you haven’t yet. Your scanner should reset the codes and a long highway drive might be in order.
As a last resort, you could always contact a tuner and get your software “updated” to delete AdBlue.
As for AdBlue issues, make sure your tank is full of DEF if you haven’t yet. Your scanner should reset the codes and a long highway drive might be in order.
As a last resort, you could always contact a tuner and get your software “updated” to delete AdBlue.
#18
Thanks for your reply. I live in California currently so I wonder if I would be able to delete the Adblue without an issue. As long as it doesn't throw a code or a deep "P" code in this sense I think it would be okay.
I forgot to disconnect the Bluetooth OBD module and it killed my battery. Just charged it up this week and will be installing it soon for a LONG highway drive. Any idea if there's a speed, distance or stop requirement for the monitor to run OR the adblue level?
I got a MBII scanner but I had to return it as it would identify my vin but would not read any codes when I connected it. Such a shame as it's cheaper and small.
I forgot to disconnect the Bluetooth OBD module and it killed my battery. Just charged it up this week and will be installing it soon for a LONG highway drive. Any idea if there's a speed, distance or stop requirement for the monitor to run OR the adblue level?
I got a MBII scanner but I had to return it as it would identify my vin but would not read any codes when I connected it. Such a shame as it's cheaper and small.
#19
MBWorld Fanatic!
Look up OETuning, they’re a Cali based
company. I’m running their performance + AdBlue delete tune. The car runs flawlessly and I’m very pleased.
For the highway run, find a good open stretch where you can cruise 75-80. Higher is better. Our Moose loves to run. Going on 120k mikes and runs like a champ.
company. I’m running their performance + AdBlue delete tune. The car runs flawlessly and I’m very pleased.
For the highway run, find a good open stretch where you can cruise 75-80. Higher is better. Our Moose loves to run. Going on 120k mikes and runs like a champ.
#20
Andreigbs,
Do you pass smog? I think the Adblue bypass will fail but I could certainly be wrong.
On another note. I drove and monitored a lot of data. All three Adblue heaters pull current, all three fluid levels are immersed (I also re-calibrated full), and I can manually activate the pump. However, when running a full log on a highway drive 10 miles north and south I did not get any % for Adblue consumption/injection. I can only assume though this is due to the hard fault of the ECU/CDI.
I'm almost thinking it's the pesky upset N0x sensors. Does anyone know the updated part numbers? I found the upstream 02 sensor in the downpipe and the N0x sensor just below the passenger seat but I cannot find a new "soot" sensor that's located just below the drivers passenger rear seat (last sensor in the exhaust system. I believe there is updated numbers as everyone has complained in other threads.
Does anyone have an invoice from a repair to look at the numbers?
Do you pass smog? I think the Adblue bypass will fail but I could certainly be wrong.
On another note. I drove and monitored a lot of data. All three Adblue heaters pull current, all three fluid levels are immersed (I also re-calibrated full), and I can manually activate the pump. However, when running a full log on a highway drive 10 miles north and south I did not get any % for Adblue consumption/injection. I can only assume though this is due to the hard fault of the ECU/CDI.
I'm almost thinking it's the pesky upset N0x sensors. Does anyone know the updated part numbers? I found the upstream 02 sensor in the downpipe and the N0x sensor just below the passenger seat but I cannot find a new "soot" sensor that's located just below the drivers passenger rear seat (last sensor in the exhaust system. I believe there is updated numbers as everyone has complained in other threads.
Does anyone have an invoice from a repair to look at the numbers?
#21
MBWorld Fanatic!
No smog or emissions test where I live, and my scanner tells me no emissions faults, so I think it would pass if tested. You could ask the OETuning guys to make sure though.
I’m not sure how cold it gets where you live, but if below freezing, it may be that the AdBlue tank heater is starting to act up. I know mine failed, hence the delete.
I’m not sure how cold it gets where you live, but if below freezing, it may be that the AdBlue tank heater is starting to act up. I know mine failed, hence the delete.
#22
Yeah. I tested all 3 heaters the Adblue system has. There's one in the fluid, one ON the tank and one ON the line. All three pull current so that means there's no open and they're working. As I also stated, the 3 level sensors are immersed and I re calibrated them just to be sure. The whole Adblue system is okay.
I did a lot of parts diagram research and think I can help people here. If all the Adblue items are checked out and you have the start prompt there's only exhaust system components left. The DPF will throw it's own code (so you can remove that from the list). I "think" it will come down to the 02 sensor in the engine bay (in the downpipe), the upstream N0x sensor (the first N0x) (A0009053403) just below the front passenger door, OR there are two sensors in the middle of the cars exhaust system downstream. The one on the drivers side is the SOOT sensor; it has an updated part number A0009053504 (old PN is (A0009058402). I think this is actually my problem. The one directly on the other side of it, on the passenger side is the downstream N0x sensor (the second N0x). It has the same part number as the upstream N0x sensor (A0009053403).
In short, here's your shopping list.
You will need 2x A0009053403 N0x sensors and 1x A0009053504 SOOT sensor.
02 sensors rarely go bad but you can upgrade this with a new one if you want to be sure (A0075421618) the over the counter Bosch part number is 17107.
I've cleaned all of my sensors being an old GM technician knowing how with carb cleaner so I might try to do a re-calibration of these and see if they clear the monitors. If not, I'll be doing the shopping list above.
I figured I would share all of this since this forum doesn't really have any clear documentation. People seem to go to the dealership under warranty and never report back or get raped and never report.
I did a lot of parts diagram research and think I can help people here. If all the Adblue items are checked out and you have the start prompt there's only exhaust system components left. The DPF will throw it's own code (so you can remove that from the list). I "think" it will come down to the 02 sensor in the engine bay (in the downpipe), the upstream N0x sensor (the first N0x) (A0009053403) just below the front passenger door, OR there are two sensors in the middle of the cars exhaust system downstream. The one on the drivers side is the SOOT sensor; it has an updated part number A0009053504 (old PN is (A0009058402). I think this is actually my problem. The one directly on the other side of it, on the passenger side is the downstream N0x sensor (the second N0x). It has the same part number as the upstream N0x sensor (A0009053403).
In short, here's your shopping list.
You will need 2x A0009053403 N0x sensors and 1x A0009053504 SOOT sensor.
02 sensors rarely go bad but you can upgrade this with a new one if you want to be sure (A0075421618) the over the counter Bosch part number is 17107.
I've cleaned all of my sensors being an old GM technician knowing how with carb cleaner so I might try to do a re-calibration of these and see if they clear the monitors. If not, I'll be doing the shopping list above.
I figured I would share all of this since this forum doesn't really have any clear documentation. People seem to go to the dealership under warranty and never report back or get raped and never report.
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air1mtt (06-13-2023)
#23
MBWorld Fanatic!
Thanks for the extensive research, the troubleshooting should pay off. Those NOx sensors sure are pricey.
Looking forward to hearing that you got your issue resolved.
Looking forward to hearing that you got your issue resolved.
#24
Thanks. The only question I have is now if I should clear the codes and re-calibrate, re-calibrate and clear the codes OR just re-calibrate and try to get the monitors to clear the codes?
I have 4-starts left so I might have a beer and think it through. I figure I might go for a nice long highway drive at 10pm so I can be at highway speeds for a long time.
Does anyone know how the MB monitors run to clear N0x sensors for duty?
I have 4-starts left so I might have a beer and think it through. I figure I might go for a nice long highway drive at 10pm so I can be at highway speeds for a long time.
Does anyone know how the MB monitors run to clear N0x sensors for duty?
#25
Well, my car was broken into Friday night and my $2K scan tool, all of my tools and other misc items were stolen. Kind of put a damper on my plans until I buy another scanner and tools...
Here's some good reading though to help you understand the monitoring of the NOx readings... https://www.mechanic.com.au/news/blu...rol-technology
Pretty much, there should be a 50%-30% reduction in NOx readings for a functioning AdBlue system AND functioning upstream/downstream NOx sensors.
Here's some good reading though to help you understand the monitoring of the NOx readings... https://www.mechanic.com.au/news/blu...rol-technology
Pretty much, there should be a 50%-30% reduction in NOx readings for a functioning AdBlue system AND functioning upstream/downstream NOx sensors.