Newbee here
There's tons of helpful information on this forum for both of us. Take some time reading some of the threads. It's likely you'll encounter some of the same issues as others. Good luck with your new vehicle.
There's tons of helpful information on this forum for both of us. Take some time reading some of the threads. It's likely you'll encounter some of the same issues as others. Good luck with your new vehicle.




So you might want to restore your vehicle to factory specs and take it to real dealer.
https://www.epa.gov/enforcement/daim...vil-settlement
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So you might want to restore your vehicle to factory specs and take it to real dealer.
https://www.epa.gov/enforcement/daim...vil-settlement
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I would've called a different dealer. You need to have no modifications on the car in order for them to proceed with the AEM. A competent dealer would perform the AEM regardless of the countdown, since they are putting new software on it anyway, along with the hardware changes. My dealer accepted it with the Check Engine Light (CEL) on for AdBlue issues, no comments or complaints.
I would revert it back to stock, make sure your DEF tank is at least half full. You should be able to register your car for the AEM, get that packet in the mail, schedule the work to be performed and drop off the car while being provided a loaner. They will likely take more than the 4 hours they'll quote you, so I wouldn't waste my time waiting for it.
But definitely get the stock software back on there and take it in for the work. You can always put your tune back on after, but they won't touch it if there's a tune on there now.




The legal settlement says that extended warranty applies AFTER AEM, but several members had failed DEF heaters replaced during performed AEM. Those heaters are not even listed in the warranty, so maybe this was dealer goodwill, maybe MB USA headquarters decision.
Than some items are replaced by AEM, so not knowing what triggered your countdown, we can only guess.
Point is that the dealer you used butchered your vehicle and you are might be loosing big time on this.
Those are not vehicles that you can drive without some education. Start with getting a scanner and reading the codes.
And correct the typos in model description.
Last edited by kajtek1; Jun 1, 2021 at 02:07 PM.
The legal settlement says that extended warranty applies AFTER AEM, but several members had failed DEF heaters replaced during performed AEM. Those heaters are not even listed in the warranty, so maybe this was dealer goodwill, maybe MB USA headquarters decision.
Than some items are replaced by AEM, so not knowing what triggered your countdown, we can only guess.
Point is that the dealer you used butchered your vehicle and you are might be loosing big time on this.
Those are not vehicles that you can drive without some education. Start with getting a scanner and reading the codes.
And correct the typos in model description.




There is no such thing on those cars.
Again, your choice is to educate yourself, or pay the stealers.
You need to take your car to an authorized MB dealer for the AEM work, not the dealer you bought the car from.
Contrary to what kajtek1 says, the DEF system has not just one sensor but several as part of the system.
Inside the AdBlue/DEF tank are housed the DEF pump, the heater, and the fluid level sensor. Then there is a DEF sprayer/injector in the tailpipe which has its own sensor built in. There are more sensors in the entire emissions system than in some other cars altogether; that's what makes the Bluetec so problematic for a lot of people.
The AEM work that MB has authorized is not intended to fix these problems, weirdly. They are intended to address what some have described as lax emission controls leading to "more pollution." That's what MB is addressing, as a result of their agreement with the EPA and CARB.
Again, go find your local authorized MB dealership and have them perform the AEM as required. In doing so, they will put new software in the ECU for more aggressive pollution control, they will swap out the diesel particulate filter and probably a couple of sensors associated with it. They have to accept the vehicle in running condition, regardless of the check engine light being on.
They WIL NOT, however, accept a vehicle that has any modifications made. So first put the original software back on, go get your money back for the device the other dealer gave you, then go to a real MB dealership and let them do the AEM. Chances are that after resetting the ECU software with the original, you might not have any CEL on. That would be your opportunity to drive straight to the dealer and have them start the AEM work.
You need to take your car to an authorized MB dealer for the AEM work, not the dealer you bought the car from.
Contrary to what kajtek1 says, the DEF system has not just one sensor but several as part of the system.
Inside the AdBlue/DEF tank are housed the DEF pump, the heater, and the fluid level sensor. Then there is a DEF sprayer/injector in the tailpipe which has its own sensor built in. There are more sensors in the entire emissions system than in some other cars altogether; that's what makes the Bluetec so problematic for a lot of people.
The AEM work that MB has authorized is not intended to fix these problems, weirdly. They are intended to address what some have described as lax emission controls leading to "more pollution." That's what MB is addressing, as a result of their agreement with the EPA and CARB.
Again, go find your local authorized MB dealership and have them perform the AEM as required. In doing so, they will put new software in the ECU for more aggressive pollution control, they will swap out the diesel particulate filter and probably a couple of sensors associated with it. They have to accept the vehicle in running condition, regardless of the check engine light being on.
They WIL NOT, however, accept a vehicle that has any modifications made. So first put the original software back on, go get your money back for the device the other dealer gave you, then go to a real MB dealership and let them do the AEM. Chances are that after resetting the ECU software with the original, you might not have any CEL on. That would be your opportunity to drive straight to the dealer and have them start the AEM work.




Since you are refusing to post the codes, we can assume there is more to the story?
MB dealers have to take the car in for AEM and if the affected items are part of AEM, they will do it.
If the affected items are not part of AEM - they will present you with repair estimate.
Once you perform AEM you will get $2600 check and 4 years extended warranty.
You figure out that not paying potential $1600 is worth more for you.
There must be more to the story.....
Since you are refusing to post the codes, we can assume there is more to the story?
MB dealers have to take the car in for AEM and if the affected items are part of AEM, they will do it.
If the affected items are not part of AEM - they will present you with repair estimate.
Once you perform AEM you will get $2600 check and 4 years extended warranty.
You figure out that not paying potential $1600 is worth more for you.
There must be more to the story.....




as I said - there must be more to the story and I am getting impression that your attitude makes dealer not wanting to work with you.
https://www.epa.gov/enforcement/daim...vil-settlement
Last edited by kajtek1; Jun 3, 2021 at 11:38 AM.

The workaround is one that some of us have used, prior to getting the AEM work performed. The point we're driving home is that the MB dealer should be accepting ALL vehicles that are due for this recall, regardless of CELs being on or other error messages, as long as there are no modifications done. You should try a different MB dealer.
If you're able to, I would schedule the AEM with another MB dealer, switch back to the stock software and take it straight in. By placing the original software back on, you are resetting the system, so it should not give you the "XX starts remaining" message for awhile. Heck, it might even reset the NOx sensor issue(s).
The reason we're asking for P codes is because with specific trouble codes you might be able to find specific info on how to fix those issues. Oftentimes the diagnosis doesn't actually match the real error(s), because some sensors have multiple functions (for example, DPF pressure sensor may also read DPF temp).
The other thing is that simply replacing a sensor without telling the car it has a new sensor (called adaptation or learning) results in the same error, because the computer isn't even taking readings from that location anymore. I'm quite certain the dealer that replaced the NOx sensor(s) does not have the MB Star/Xentry system to adapt the new sensors to the car, or they just replaced the wrong sensor. The fact that they then sold you a workaround device indicates they are not an authorized MB dealer.
If it were my car, I'd find another MB dealer, I'd put the original software back on and drive it straight to the dealer. I'd leave it running while they prep to take it in (sometimes the CEL won't come on until the next startup) and just let them do the work. The MB dealer telling you they won't touch it with error messages active is BSing around; they are supposed to accept it as long as it's running and there are no modifications found.

The workaround is one that some of us have used, prior to getting the AEM work performed. The point we're driving home is that the MB dealer should be accepting ALL vehicles that are due for this recall, regardless of CELs being on or other error messages, as long as there are no modifications done. You should try a different MB dealer.
If you're able to, I would schedule the AEM with another MB dealer, switch back to the stock software and take it straight in. By placing the original software back on, you are resetting the system, so it should not give you the "XX starts remaining" message for awhile. Heck, it might even reset the NOx sensor issue(s).
The reason we're asking for P codes is because with specific trouble codes you might be able to find specific info on how to fix those issues. Oftentimes the diagnosis doesn't actually match the real error(s), because some sensors have multiple functions (for example, DPF pressure sensor may also read DPF temp).
The other thing is that simply replacing a sensor without telling the car it has a new sensor (called adaptation or learning) results in the same error, because the computer isn't even taking readings from that location anymore. I'm quite certain the dealer that replaced the NOx sensor(s) does not have the MB Star/Xentry system to adapt the new sensors to the car, or they just replaced the wrong sensor. The fact that they then sold you a workaround device indicates they are not an authorized MB dealer.
If it were my car, I'd find another MB dealer, I'd put the original software back on and drive it straight to the dealer. I'd leave it running while they prep to take it in (sometimes the CEL won't come on until the next startup) and just let them do the work. The MB dealer telling you they won't touch it with error messages active is BSing around; they are supposed to accept it as long as it's running and there are no modifications found.
Thanks for your input
as I said - there must be more to the story and I am getting impression that your attitude makes dealer not wanting to work with you.
https://www.epa.gov/enforcement/daim...vil-settlement
Your approach sounds reasonable: register for the AEM on the mbbluetecsettlement site (if you haven't already) and wait for your packet in the mail. This will contain the claim form for the $ reimbursement, along with the info on what parts are being specifically replaced and what the extended warranty covers. Then find another MB dealership, schedule your Bluetec for service and specify the AEM recall work (ask for a loaner), put the original software back on and drive it straight in.




