GLK-Class (X204) Produced 2008-2014

Belkin Matt pilot problems

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old May 6, 2022 | 06:43 PM
  #1  
Calivette2003's Avatar
Thread Starter
Junior Member
10 Year Member
 
Joined: Apr 2015
Posts: 42
Likes: 7
From: San Diego
2014 GLK-350
Belkin Matt pilot problems

Posted this to the tech forum but hoping maybe someone on the GLK side may have the answer I have a 2015 GLK.

👇👇👇


I just got back from a long trip and ended up using my iPhone 13 instead of the GPS since it’s so outdated !

I have never been able to upgrade my Belkin map pilot (MP) ever since I bought the car in 2015. Either the computer doesn’t even recognize the MP when it’s plugged in or when you open contact manager it doesn’t show the MP connected even though the computer sees it. MB Tells me I have to contact Belkin and they won’t help me whatsoever. Belkin suggested below 👇👇

I can literally go through all the different files on the MP with a computer but the contact manager refuses to recognize it so I cannot Update it🙄

we just got a new Windows 11 laptop and a new MacBook Air so I figured I’d give it one more try both with the exact same results….and yes I tried different cables, deleted and reloaded different content managers from different Belkin websites, yes I’ve tried different USB ports and I’ve even given the MP to my friend and asked him to try it at home…no luck!

Honestly disappointed with MB. My wife took her Volvo in for dealer maintenance and had a similar issue and they were able to upgrade the navi on her XC 90 with zero problems.



Last edited by Calivette2003; May 9, 2022 at 05:36 PM.
Reply
Old May 7, 2022 | 01:15 AM
  #2  
Odd Piggy's Avatar
MBWorld Fanatic!
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2013
Posts: 2,349
Likes: 696
2021 GLB250 FWD, 2023 GLA250 FWD, 2013 C250, 2015 GLK350, 2005 ML350SE, 2003 E320
I believe it’s Becker Map Pilot. Have you tried going here for help?

https://www.beckermappilot.com/shop/login/
Reply
Old May 7, 2022 | 09:19 AM
  #3  
Calivette2003's Avatar
Thread Starter
Junior Member
10 Year Member
 
Joined: Apr 2015
Posts: 42
Likes: 7
From: San Diego
2014 GLK-350
Becker map pilot

Yes that’s the first place I went to and when you click on the little tab at the bottom it opens up tells you about the software/product but there is no download button and it tells you to connect your Becker Map pilot (MP) before you can download; keep in mind I can go to windows explorer and I can see the MP and can actually open it up and look in the individual files.
Reply
Old May 9, 2022 | 09:55 AM
  #4  
Mmr1's Avatar
MBWorld Fanatic!
10 Year Member
Photogenic
Photoriffic
Shutterbug
 
Joined: Sep 2015
Posts: 2,585
Likes: 343
2013 glk 350
Mine is a module in the glove box, you remove it and plug it into a pc to upload software.
Reply
Old May 9, 2022 | 11:07 AM
  #5  
Calivette2003's Avatar
Thread Starter
Junior Member
10 Year Member
 
Joined: Apr 2015
Posts: 42
Likes: 7
From: San Diego
2014 GLK-350
Thank you for the reply

Originally Posted by Mmr1
Mine is a module in the glove box, you remove it and plug it into a pc to upload software.
yes I know I’m very familiar with the process, it if you read my actual post you can see I have actually done that numerous times with zero success.
Reply
Old May 9, 2022 | 04:06 PM
  #6  
Mmr1's Avatar
MBWorld Fanatic!
10 Year Member
Photogenic
Photoriffic
Shutterbug
 
Joined: Sep 2015
Posts: 2,585
Likes: 343
2013 glk 350
You didn’t post the problem here you posted a link. Get a new one they are cheap
Reply
Old May 9, 2022 | 05:34 PM
  #7  
Calivette2003's Avatar
Thread Starter
Junior Member
10 Year Member
 
Joined: Apr 2015
Posts: 42
Likes: 7
From: San Diego
2014 GLK-350
My reply

Originally Posted by Mmr1
You didn’t post the problem here you posted a link. Get a new one they are cheap
oh you’re supposed to click on the link and then the problem is listed there. Yeah that may be an option I mean it still works it’s just not updated I just don’t know if I wanna spend 3-400 bucks on it since I rarely use it and I’m gonna probably sell this car in the next two years.
Reply
Old May 9, 2022 | 07:33 PM
  #8  
Odd Piggy's Avatar
MBWorld Fanatic!
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2013
Posts: 2,349
Likes: 696
2021 GLB250 FWD, 2023 GLA250 FWD, 2013 C250, 2015 GLK350, 2005 ML350SE, 2003 E320
Just an opinion, but we had the adapter in the GLK and the C250, but found that since Google Maps and MAPS on the iPhone is always up to date, onboard nav was not worth the effort. I’m sure that would be different if we had a self driving vehicle.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

 Verdad Gallardo
story-1

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-2

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-3

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-4

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-5

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-6

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-7

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-8

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-9

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
Old May 10, 2022 | 09:50 AM
  #9  
Calivette2003's Avatar
Thread Starter
Junior Member
10 Year Member
 
Joined: Apr 2015
Posts: 42
Likes: 7
From: San Diego
2014 GLK-350
Becker

Originally Posted by Odd Piggy
Just an opinion, but we had the adapter in the GLK and the C250, but found that since Google Maps and MAPS on the iPhone is always up to date, onboard nav was not worth the effort. I’m sure that would be different if we had a self driving vehicle.
yeah I had thought about that the only thing is it only plays the audio portion of the Google Maps unlike Apple play which the screen on those cars Actually gives you the visual representation of the map or music or whatever happens to be playing on the iPhone that’s connected remember these GLK’s were designed before Apple play came to being in 2018. The main thing I want is the map to be visible on the car so I don’t have to keep looking down with the phone which is a safety hazard issue.
Reply
Old May 10, 2022 | 10:02 AM
  #10  
John CC's Avatar
MBWorld Fanatic!
Photogenic
Liked
Loved
Community Favorite
 
Joined: Jun 2021
Posts: 1,928
Likes: 524
From: New Hampsha
'17 GLS450, '14 GLK250, Grandpa's Roadster
Originally Posted by Calivette2003
The main thing I want is the map to be visible on the car so I don’t have to keep looking down with the phone which is a safety hazard issue.
So get a windshield mount for the phone!

I was able to update mine a year ago with no issues other than it took forever. I think all told it took about 24 hours of downloading from Becker and uploading to the map pilot. There's about 5GB of updates
Reply
Old May 10, 2022 | 01:50 PM
  #11  
Odd Piggy's Avatar
MBWorld Fanatic!
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2013
Posts: 2,349
Likes: 696
2021 GLB250 FWD, 2023 GLA250 FWD, 2013 C250, 2015 GLK350, 2005 ML350SE, 2003 E320
I just put my iPhone sideways on the shelf in front of the vehicle display (the place that MB says not to put anything). I have an Apple soft case on the phone and it stays put, no sliding on turns.
Reply
Old Jul 29, 2022 | 09:24 AM
  #12  
mogulman's Avatar
Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2015
Posts: 167
Likes: 30
2013 GLK350
Proclip mount. I mounted it to the right of the hazard light button. With a universal mount with wireless charging in it mounted to the proclip. Works great!

Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 06:29 PM.

story-0
New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

Slideshow: Mercedes-AMG's new electric GT 4-Door Coupe trades combustion for software, synthetic noise, and more than 1,100 horsepower.

By Verdad Gallardo | 2026-05-20 20:08:15


VIEW MORE
story-1
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-2
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-3
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-4
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-5
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-6
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-7
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-8
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-9
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE