Power hatch not closing
Thread Starter
Newbie
Joined: Jun 2004
Posts: 12
Likes: 0
From: Campbell, CA
04 ML350
Power hatch not closing
I know there has been discussion regarding the trunk door only opening part way - but has anyone had an issue with it not closing at all? I would push the button to close it and it would get 99% closed and then reopen. I checked to see if anything was blocking it but it looked clear...
Thanks in advance.
Thanks in advance.
Senior Member
Joined: Mar 2009
Posts: 341
Likes: 2
From: Gilroy
GLK Matte Silver|MB Arts strut tower brace|MB Arts rear brace|Shaved door and bumper trim|K&N's|
I have been having this problem for about 2 months. It only happens once in awhile. I will be taking mine to the dealership for a number of other problems.
Senior Member
Joined: Mar 2009
Posts: 341
Likes: 2
From: Gilroy
GLK Matte Silver|MB Arts strut tower brace|MB Arts rear brace|Shaved door and bumper trim|K&N's|
Trending Topics
Junior Member
Joined: Jul 2009
Posts: 18
Likes: 0
From: Smyrna, GA
GLS550
Took our's in this morning. Told them that about 50% of the time it doesn't open. The Service Rep had the keys and pushed to open button. Door opened about 2 inches and stopped. He said "you mean like that". They looked at it and said they were going to order a new motor. Should take a couple hours to install.
MB World Stories
The Best of Mercedes & AMG
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
10 Most Reliable Mercedes-Benz Models You Can Buy Used
Verdad Gallardo
Senior Member
Joined: Feb 2009
Posts: 354
Likes: 0
From: Toronto, ON
GLK 350 4matic
I thought something was broken but when I checked it, everything seems to be fine. I would think Benz engineers should have made the motor start to close when someone pushes the door (like your cd player door). On the other hand, I hope they at least designed in a way that a forced close will NOT damage the automatic mechanism.
Newbie
Joined: Oct 2009
Posts: 1
Likes: 0
GLK 350
Power hatch
I have book my GLK into the dealer next week. When I called to make an appointment (the power hatch works intermittently) the service manager said they knew all about it. Apparently the problem is that the motor is binding when it tries to open. He said they needed the car for the day to make the repair.
It sounded like this is a common problem right know with the GLK's
-----------------------------------------------------------------------
Iridium silver/black leather interior/harmon kardon stereo/convience group
It sounded like this is a common problem right know with the GLK's
-----------------------------------------------------------------------
Iridium silver/black leather interior/harmon kardon stereo/convience group
Member
Joined: Feb 2002
Posts: 156
Likes: 0
From: Bethesda, MD
2010 GLK350 4MATIC
Took our's in this morning. Told them that about 50% of the time it doesn't open. The Service Rep had the keys and pushed to open button. Door opened about 2 inches and stopped. He said "you mean like that". They looked at it and said they were going to order a new motor. Should take a couple hours to install.
Newbie
Joined: Oct 2009
Posts: 1
Likes: 0
From: Toronto,Canada
GLK350 Metallic Blk, Premium Pkg,Xenon Pkg,Trailer hitch
I've had my GLK for about 2 months now and I noticed that once in a while the hatch would not open. It would take 3-4 attempts to get it open. It would open a few inches and then lock back. Trying it with either key fob, inside the car or hatch handle. It would get embarassing in public place! It started getting worse so 2 weeks ago I took it into the dealership. They kept the car for 2 days and had to replace the motor. Last week I got it back but this time the problem was different. When I opened the trunk one-third and then tried closing it, it would give a jerk and then reopen. It only happened if the trunk was opened one third. I took it again to the dealership. It did not happen the first few times he tried, but when it happened, it took 5 tries to close the trunk! So far I only encountered it when the trunk was stopped from opening one-third. I should get the car back as they had to keep it over the weekend. He explained that since they did not know what is causing it to do this, they have contacted the head office. Dont know if I will even get it back on Monday or not.
MBWorld Fanatic!
Joined: Oct 2009
Posts: 2,071
Likes: 20
Nissan GT-R BE / '12 Ducati-1199 Panigale S / '12 C300-4M Loaded/GLK350-4M Loaded
Even though we have had none of these issues... it must have something to do with the memory.... so the next time someone has this issue repaired at the dealer, could you please ask them what causes it and post it here? Thanks!
MBWorld Fanatic!
Joined: Jan 2009
Posts: 2,780
Likes: 115
From: Northern NJ
GLK 350 / Porsche 993
I was convinced I was doing something wrong, and there was some safety feature that wasn't allowing the tailgate to open. But if tailgate actually opens, it opens even if there is something in its way (when it's closing and something in its way it'll stop like it's supposed to). Will visit dealer when I go for that first complimentary check up and tire rotation.
Junior Member
Joined: Jun 2009
Posts: 17
Likes: 0
GLK350 4 matic
My GLK developed the tailgate problem gradually - occasionally opening a couple of inches then closing. Eventually it was happening often and finally every time. Dealer checked and reprogrammed but unsuccessfully. According to the work order they finally acted "as per tips document G172.20-P-046034" and replaced the tailgate drive unit. So far so good, it's working fine.
Newbie
Joined: Nov 2013
Posts: 6
Likes: 0
From: National Capitol Region
GLK-350
Was that what caused the door to NOT close correctly? I'm having that problem now. It wont close all the way. I get the message that the door is open and have to push the 'ok' to keep driving because it wont close. Even if I SLAM it.
