Manual Map Update Issues
Thread Starter
Junior Member
Joined: Feb 2021
Posts: 21
Likes: 2
From: NJ/NY Area
2021 GLS 580
It looks like the Download Manager is getting an 410 error when trying to download the map file. This URL for North America East Coast updates - https://mapupdate-amap.mercedes-benz...1-ac5fb614a715
Out Of Control!!
Joined: Nov 2018
Posts: 11,468
Likes: 5,357
From: San Francisco Bay Area
2019 C63CS
410 would indicate that it is trying to download an old file that was once there, but has been intentionally and permanently removed. Which browser did you use to start the download? The manual map update is broken in Chromium browsers, Chrome and New Edge. They are aware of it and a fix is coming. It works with Firefox. I don't have MBUX, so it's different files for COMAND, but I was able to perform the manual update once I used Firefox instead of Chrome and New Edge.
This is the response I got from support:
This is the response I got from support:
Thank you for contacting Mercedes me connect regarding the online map update service not working for the Google Chrome and Microsoft Edge browsers. Please be advised that my next tier of support has informed me that they are aware of this issue and there is a fix they plan to implement during their next update to the website.
Thread Starter
Junior Member
Joined: Feb 2021
Posts: 21
Likes: 2
From: NJ/NY Area
2021 GLS 580
I've tried Safari (current test), Firefox (on Mac), New Edge on Win10, and Chrome on Win10 to no avail. I haven't tried Firefox on Win10.
Based on the debug, I'm assuming that the target file for download is being passed as a parameter from the me.mercedes site. Would another browser change the target file?
Based on the debug, I'm assuming that the target file for download is being passed as a parameter from the me.mercedes site. Would another browser change the target file?
Out Of Control!!
Joined: Nov 2018
Posts: 11,468
Likes: 5,357
From: San Francisco Bay Area
2019 C63CS
I've tried Safari (current test), Firefox (on Mac), New Edge on Win10, and Chrome on Win10 to no avail. I haven't tried Firefox on Win10.
Based on the debug, I'm assuming that the target file for download is being passed as a parameter from the me.mercedes site. Would another browser change the target file?
Based on the debug, I'm assuming that the target file for download is being passed as a parameter from the me.mercedes site. Would another browser change the target file?
Thread Starter
Junior Member
Joined: Feb 2021
Posts: 21
Likes: 2
From: NJ/NY Area
2021 GLS 580
Just.a quick update. It seems that it takes a bit for the vehicle and user registration to move their the MB backend systems. The automatic map updates have started and I was able to download the manual map updates to a USB drive. The solution was apparently patience...
Member
Joined: Jul 2013
Posts: 87
Likes: 19
From: New Zealand
Formally: 2002 ML 270cdi, 2012 GL 350 cdi. Current: 2020 GLS 400d & 2024 AMG A35
How long did you have to wait ? I've had my GLS for over 2 weeks now and am still getting errors when I try to use the map update in the portal (I have trired Firefox as well given there was some history with Chrome and Edge - but same result).
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Thread Starter
Junior Member
Joined: Feb 2021
Posts: 21
Likes: 2
From: NJ/NY Area
2021 GLS 580
it did take 2-3 weeks to sort out. Way too long in my opinion but it’s clear that it takes awhile for their systems to fully populate the information. Once their systems are updated, the errors will go away but give it another week.
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