GLS Class (X167) Produced 2020 to present

Blurry Augmented Reality Navigation

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Old May 25, 2021 | 09:49 PM
  #1  
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GLS450
Blurry Augmented Reality Navigation

Half of my screen has become blurry. I don’t think the cameras are dirty because I had the car washed. What do you think the issue may be? Please ignore the red line that appeared when photo was already taken for some reason, it does not appear on display window. The blurry screen is the issue.


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Old May 26, 2021 | 08:27 AM
  #2  
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First of all, welcome to MBWorld.
We hope you will be able to learn from the group and maybe even contribute to the discussions as you get to know your car better.

As to your issue, maybe your camera developed moisture after the wash.
The best solution is to bring it to the dealer.

Good luck and keep us posted.

.
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Old Jun 1, 2021 | 01:06 PM
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Originally Posted by Paxfobiscum
First of all, welcome to MBWorld.
We hope you will be able to learn from the group and maybe even contribute to the discussions as you get to know your car better.

As to your issue, maybe your camera developed moisture after the wash.
The best solution is to bring it to the dealer.

Good luck and keep us posted.

.
Definitely a dealer issue. Doubt its moisture since I think its the camera behind the rear view mirror.
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Old Jun 22, 2021 | 05:22 PM
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GLS 450
I have had this a number of times. You can reach that camera from the drivers seat. It gets fogged up, moisture etc. Just rub you finger over it. It is on the lower part of the center windshield cluster
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Old Apr 19, 2022 | 12:54 AM
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EQC400
Originally Posted by Shorelinejohn
I have had this a number of times. You can reach that camera from the drivers seat. It gets fogged up, moisture etc. Just rub you finger over it. It is on the lower part of the center windshield cluster
Hey John,
I am now having this issue with my EQC 400 but the camera is hidden under the plastic behind the rear view mirror. If you still have your car, is there any update on this issue for you ???




Nathan
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Old Jul 23, 2022 | 09:20 AM
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Originally Posted by Natroth
Hey John,
I am now having this issue with my EQC 400 but the camera is hidden under the plastic behind the rear view mirror. If you still have your car, is there any update on this issue for you ???




Nathan
Hi Nathan, I have the same issue. The camera shows blurry images after driving for 30 mins. I tried to clean the camera and wind shield but no use.

The dealer is suggesting a camera change with few hundred USD. How is your case? Let me know if you have any updates, tks a lot.
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Old Jul 23, 2022 | 09:33 AM
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Fuzzy camera fixed, finally!

Originally Posted by MarvinC
Hi Nathan, I have the same issue. The camera shows blurry images after driving for 30 mins. I tried to clean the camera and wind shield but no use.

The dealer is suggesting a camera change with few hundred USD. How is your case? Let me know if you have any updates, tks a lot.
I recently got my camera replaced under warranty after many animated conversations with MB over 12 months. After the camera replacement, I noticed two benefits; firstly the foggy screen never came back, and secondly the new camera was a higher resolution making it brighter and easier to read the street names. It was disappointing that I had to fight so hard with MB over a globally recognised fault with the car.
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Old Jul 23, 2022 | 09:50 AM
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Originally Posted by Natroth
I recently got my camera replaced under warranty after many animated conversations with MB over 12 months. After the camera replacement, I noticed two benefits; firstly the foggy screen never came back, and secondly the new camera was a higher resolution making it brighter and easier to read the street names. It was disappointing that I had to fight so hard with MB over a globally recognised fault with the car.
That's a good news. Thanks for your info.
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Old Jul 23, 2022 | 10:23 AM
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Originally Posted by Natroth
I recently got my camera replaced under warranty after many animated conversations with MB over 12 months. After the camera replacement, I noticed two benefits; firstly the foggy screen never came back, and secondly the new camera was a higher resolution making it brighter and easier to read the street names. It was disappointing that I had to fight so hard with MB over a globally recognised fault with the car.
I have the same issue with the camera (not on a GLS, though). The dealer said they couldn't replicate it, of course. The new one is that much better?
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Old Jul 25, 2022 | 06:47 PM
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I had the issue and went away after cleaning inside of the windshield on a GLS580.
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Old Oct 18, 2022 | 11:09 AM
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Originally Posted by marchgroupinc
I had the issue and went away after cleaning inside of the windshield on a GLS580.
Problem is back and cleaning windshield and camera does not fix it. Must have been a coincidence last time. Will bring to the dealer for repair.
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Old Nov 5, 2023 | 09:24 PM
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Originally Posted by marchgroupinc
Problem is back and cleaning windshield and camera does not fix it. Must have been a coincidence last time. Will bring to the dealer for repair.
this is what's on my camera on my EQS

and is causing the same thing (looks like air bubbles) - anyone else have this?
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