2024 GLS 450 Main Screen Went Black
Thread Starter
Junior Member
Joined: Jan 2015
Posts: 39
Likes: 25
From: Santa Fe, NM
2026 E450 AT (on order)
2024 GLS 450 Main Screen Went Black
Yesterday, when driving around for errands, the main screen(the one with the speedometer, etc.) on the GLS went black. Its about 3 months old and has 6300 miles. I tried turning off the car and restarting - no luck.
I was able to get in touch with a local dealer, there are only two here in Northern NM, and the service advisor suggested after turning off the car, then locking it and waiting for 5 to 10 minutes. Bingo that worked. He said it was likely a software issue and the car needed to go to “sleep”.
I don’t know about that but it did work.
I was able to get in touch with a local dealer, there are only two here in Northern NM, and the service advisor suggested after turning off the car, then locking it and waiting for 5 to 10 minutes. Bingo that worked. He said it was likely a software issue and the car needed to go to “sleep”.
I don’t know about that but it did work.
Newbie
Joined: Oct 2023
Posts: 8
Likes: 4
'24 GLS 450
I didn't try since only drove a few blocks to my next stop. Heads up display was still working as was Waze on the center screen.
Trending Topics
MB World Stories
The Best of Mercedes & AMG
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
10 Most Reliable Mercedes-Benz Models You Can Buy Used
Verdad Gallardo
Member
Joined: Jul 2022
Posts: 158
Likes: 46
GLS 450 (2022), EQE SUV 350 (2025). GLS 450 (2007)
A couple of years ago, my 2022 GLS 450 wouldn't start. Got in, pushed the start button and there was nothing, just plain nothing. Call my dealer and he said the same thing - take all the keys, lock the car, and go away for 30 minutes. That's what I did, and when I came back the car started up just fine and I haven't had a problem since. These computer cars are weird, but I guess we all have to learn to live with them now.
MBWorld Fanatic!
Joined: Jan 2023
Posts: 3,123
Likes: 1,201
GLE 580
A couple of years ago, my 2022 GLS 450 wouldn't start. Got in, pushed the start button and there was nothing, just plain nothing. Call my dealer and he said the same thing - take all the keys, lock the car, and go away for 30 minutes. That's what I did, and when I came back the car started up just fine and I haven't had a problem since. These computer cars are weird, but I guess we all have to learn to live with them now.
MBWorld Fanatic!
Joined: Oct 2009
Posts: 6,987
Likes: 2,184
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
I received a similar black screen last month.
I had started loading maps from my thumb drive, then It went black.
I looked at my Mercedes me app and it said another download was in progress.
I waited. Next time I got in the car the screen was alive and the map download had resumed.
So in the above mentioned cases, I wonder if there was a simultaneous download that I was competing for screen time.
I had started loading maps from my thumb drive, then It went black.
I looked at my Mercedes me app and it said another download was in progress.
I waited. Next time I got in the car the screen was alive and the map download had resumed.
So in the above mentioned cases, I wonder if there was a simultaneous download that I was competing for screen time.
MBWorld Fanatic!
Joined: Sep 2019
Posts: 3,104
Likes: 1,487
From: U.S.
Current/Last 5-years:GLS;G70;Alpina B8;X7;Accord. Sold:X7,TeslaS;S560;S550,X5;530e;L.Navigator;LS460
+1
Had similar soft issue, nothing serious.
Was too hot today, daughter was in the garage and she kept poking the door handle for a minute or so before we came and unlocked the car
Turn on and screen was black. Turned it off, locked for 10 min, turn on again and it was working just like normal.
Had similar soft issue, nothing serious.
Was too hot today, daughter was in the garage and she kept poking the door handle for a minute or so before we came and unlocked the car
Turn on and screen was black. Turned it off, locked for 10 min, turn on again and it was working just like normal.
MBWorld Fanatic!
Joined: Oct 2009
Posts: 6,987
Likes: 2,184
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
Once, when my car seemed unresponsive/slow, I waited a few minutes and it was fine. I also received an OTA update at about the same time, so I surmised that it was unresponsive because it was the update in progress.
Member
Joined: May 2025
Posts: 110
Likes: 19
From: Santa Barbara, CA
2021 GLS63 AMG
2021 GLS63 - In April I had a similar event after starting the car in which the screen partially loaded then stopped. You could still see the faint headlights of the startup sequence, but no other information appeared. Had to drop a kid off so I just drove that way. When I got home I just locked the car and left it. Next time I drove it was back to normal. Hasn't happened since.
