Navigation - Warranty
Thread Starter
Newbie
Joined: Jan 2006
Posts: 10
Likes: 0
From: Denver, CO
2002 ML 320, M1, M5, M7, Thanks to Arbonne International
Navigation - Warranty
I recently bought my first MB...2002 ML 320...and all the information within (w163) was tremendously helpful! Much Thanks!
I purchased my ML from a MB dealer in TX (wife is picky...finding a white ML with jump seats, heated seats, bose, entertainment system, nav,etc, isn't easy). The dealer couldn't get a nav CD for me for Colorado but he recommended I take the ML to the MB dealer in Denver as soon as I get back. With it being under warranty, he recommended I tell them the nav was not working correctly and they would probably replace with a new dvd nav system. Has anyone heard of this happening?
Jeff
I purchased my ML from a MB dealer in TX (wife is picky...finding a white ML with jump seats, heated seats, bose, entertainment system, nav,etc, isn't easy). The dealer couldn't get a nav CD for me for Colorado but he recommended I take the ML to the MB dealer in Denver as soon as I get back. With it being under warranty, he recommended I tell them the nav was not working correctly and they would probably replace with a new dvd nav system. Has anyone heard of this happening?
Jeff
MBWorld Fanatic!
Joined: Nov 2001
Posts: 4,260
Likes: 6
From: Philadelphia area
2010 ML550, 2010 E350 4M, 1966 Corvette Convt C2
Originally Posted by jdeclue
I recently bought my first MB...2002 ML 320...and all the information within (w163) was tremendously helpful! Much Thanks!
I purchased my ML from a MB dealer in TX (wife is picky...finding a white ML with jump seats, heated seats, bose, entertainment system, nav,etc, isn't easy). The dealer couldn't get a nav CD for me for Colorado but he recommended I take the ML to the MB dealer in Denver as soon as I get back. With it being under warranty, he recommended I tell them the nav was not working correctly and they would probably replace with a new dvd nav system. Has anyone heard of this happening?
Jeff
I purchased my ML from a MB dealer in TX (wife is picky...finding a white ML with jump seats, heated seats, bose, entertainment system, nav,etc, isn't easy). The dealer couldn't get a nav CD for me for Colorado but he recommended I take the ML to the MB dealer in Denver as soon as I get back. With it being under warranty, he recommended I tell them the nav was not working correctly and they would probably replace with a new dvd nav system. Has anyone heard of this happening?
Jeff
Thread Starter
Newbie
Joined: Jan 2006
Posts: 10
Likes: 0
From: Denver, CO
2002 ML 320, M1, M5, M7, Thanks to Arbonne International
I already have a CD purchased and being shipped to me...I'm just trying to find more information on how MB service typically works in regards to warranty issues. This statement seemed odd to me as well coming from a MB dealer.
MBWorld Fanatic!
Joined: Nov 2001
Posts: 4,260
Likes: 6
From: Philadelphia area
2010 ML550, 2010 E350 4M, 1966 Corvette Convt C2
Originally Posted by jdeclue
I already have a CD purchased and being shipped to me...I'm just trying to find more information on how MB service typically works in regards to warranty issues. This statement seemed odd to me as well coming from a MB dealer.
Member
Joined: Aug 2004
Posts: 228
Likes: 0
From: North Carolina
I had my system replaced AFTER my warranty expired and it was done gratis (good will) since my service advisor went to bat for me with the rep that was in town that day. As for them replacing it with a DVD system I didn't push it and they didn't offer. Besides I had just purchased an entire set of new CD's since I was going on a X-Country trip and didn't want them to go to waste 
Turns out I ended up selling the ML for a Cayenne (got a deal I couldn't refuse on a new one) and now the discs are just sitting in my office
Turns out I ended up selling the ML for a Cayenne (got a deal I couldn't refuse on a new one) and now the discs are just sitting in my office
