Good Service Depts in Southern California
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Almost a Member!
Joined: Jan 2003
Posts: 49
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From: Los Angeles
ML350
Good Service Depts in Southern California
Just wondering what MB dealership has the best all around service department in Southern California?
My areas of concerns are the following:
1) Technical Knowledge
2) Availability (appointments and turn around of service)
3) Friendness, going the extra mile to help you
4) Parts availability
5) overall service relationship
6) Any names of outstanding service advisors that you had experience with?
7) Any thing else you care to add
Please let us know your experiences!
Thanks,
03ML350
My areas of concerns are the following:
1) Technical Knowledge
2) Availability (appointments and turn around of service)
3) Friendness, going the extra mile to help you
4) Parts availability
5) overall service relationship
6) Any names of outstanding service advisors that you had experience with?
7) Any thing else you care to add
Please let us know your experiences!
Thanks,
03ML350
Last edited by 03ML350; Jan 13, 2003 at 08:16 PM.
Almost a Member!
Joined: Dec 2001
Posts: 72
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From: Long Beach, CA
2001 C240/2000 ML320
Bill, did you buy your cars there? I have been in for service twice, received lousy service, no loaner car, and they seemed to have an attitude. They made my then 7 month pregnant wife wait 45 minutes for a ride home, and we live 4 blocks away.
This was before the move, so maybe things are better now. I drive 30 miles to Caliber in Anaheim Hills and have been very happy. (I also bought my 2 cars there).
This was before the move, so maybe things are better now. I drive 30 miles to Caliber in Anaheim Hills and have been very happy. (I also bought my 2 cars there).
Member
Joined: Feb 2002
Posts: 80
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From: Waikoloa HI
1999 ML430
Sorry to hear that.....
No, I did not buy my ML there. Things are much better since they moved into their new large quarters. I can only speak about my service experience. You are right about loaners. I have only gotten one once and it was a Geo Metro ugh. But, they drive back to work and come pick me up when my ML is ready so it really does not bother me.
