M-Class (W163) Produced 1998-2005: ML 230, ML 320, ML 350, ML 400 CDI, ML 430, ML 500, ML 270 CDI

Anyone has this problem? 2011 ML350 4matic, rear heating only blow cold air.

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Jan 24, 2013 | 09:52 PM
  #1  
ht800's Avatar
Thread Starter
Newbie
 
Joined: Jan 2013
Posts: 10
Likes: 0
2011 ML350
Anyone has this problem? 2011 ML350 4matic, rear heating only blow cold air.

Hi, I am new on this forum. I bought new 2011 ML350 4Matic 2 years ago, we did not use the rear site heating until a few weeks ago, and kids complaining the cold air is blowing to their face. The air is blowing from vent of the armrest section between front seats, we tried to use auto heating or manual heating (max fan, auto off, A/C off). but it keeps blowing cold air even after long time. We sent to dealer as it is still within warranty period, they told me it is step motor problem, and order the new step motor, installed the new one. I was happy it got resolved, however when I drove it home, and try again, it behaves same as before. It only blows cold air no matter how you change the two zone temperature control. I am really frustrated, and plan to take it back to dealer for checking tomorrow.

Does any one has the same issue?

Thanks,
Ht
Reply
Old Jan 25, 2013 | 01:20 AM
  #2  
xxGenericSNxx's Avatar
MBWorld Fanatic!
15 Year Member
Photogenic
Photoriffic
Shutterbug
 
Joined: Sep 2008
Posts: 3,076
Likes: 28
From: Seattle, WA
99 ML430, 01 CLK55, 07 R63, 15 E63 Wagon
Do you have 2 or 3 zone climate? (I know you mentioned the two zone in the second to last sentence, but I just want to double check)

Are you sure the unit ever blew warm air to begin with? While this won't help answer your question, an anecdote I have is that on the W140 S-Class (the 90s era S Class) if the vehicle only has 2 zone climate, the rear vents simply act as a vent and only has cool air coming out of it, regardless if the heat is on in the front or not. I'm not saying this is going to be the same with your car, but it's possible it is.
Reply
Old Jan 25, 2013 | 09:07 AM
  #3  
ht800's Avatar
Thread Starter
Newbie
 
Joined: Jan 2013
Posts: 10
Likes: 0
2011 ML350
Originally Posted by xxGenericSNxx
Do you have 2 or 3 zone climate? (I know you mentioned the two zone in the second to last sentence, but I just want to double check)

Are you sure the unit ever blew warm air to begin with? While this won't help answer your question, an anecdote I have is that on the W140 S-Class (the 90s era S Class) if the vehicle only has 2 zone climate, the rear vents simply act as a vent and only has cool air coming out of it, regardless if the heat is on in the front or not. I'm not saying this is going to be the same with your car, but it's possible it is.

My ML350 is two zone. Yes, it never blew warm air at all, (on the contrary) instead it blows cold air always from the vent between the two front seats. I tried one of my friend's R320, and they have warm air blowing from the vent, they have also button beside the vents to allow to blow towards to face or legs, where mine does no thave those buttons.

I wonder if anyone has ML350 ever used the warm air in the second zone? That shoudlbe a popular models, and in winter I would imagine people will use that very often.
Reply
Old Jan 25, 2013 | 12:42 PM
  #4  
xxGenericSNxx's Avatar
MBWorld Fanatic!
15 Year Member
Photogenic
Photoriffic
Shutterbug
 
Joined: Sep 2008
Posts: 3,076
Likes: 28
From: Seattle, WA
99 ML430, 01 CLK55, 07 R63, 15 E63 Wagon
I wonder if I may have a similar issue as you. My R has the three zone climate control but the vents in the center console don't seem to blow warm air while the B pillar and third row vents are fine.
Reply
Old Jan 25, 2013 | 01:12 PM
  #5  
ht800's Avatar
Thread Starter
Newbie
 
Joined: Jan 2013
Posts: 10
Likes: 0
2011 ML350
I went to check my friend's R320, and the middle vent console does blow the hot air. So sound s like your is not functioning.
Reply
Old Jan 25, 2013 | 09:10 PM
  #6  
ht800's Avatar
Thread Starter
Newbie
 
Joined: Jan 2013
Posts: 10
Likes: 0
2011 ML350
I took the ml350 to the dealer, they could not figure what could be wrong after 3 or 4 technicians look into this. They conclude the issue mus be the front panel controller, so they are going to order a new front panel - the whole piece and replace it. For my car, the floor vents under the two front seat could not blow the hot air, it only blow the cold air. It is not easy for people to notice it unless you really pay attention.
Reply
Old Jan 26, 2013 | 02:15 AM
  #7  
xxGenericSNxx's Avatar
MBWorld Fanatic!
15 Year Member
Photogenic
Photoriffic
Shutterbug
 
Joined: Sep 2008
Posts: 3,076
Likes: 28
From: Seattle, WA
99 ML430, 01 CLK55, 07 R63, 15 E63 Wagon
At least you're under warranty!

BTW when my rear AC compressor (for the third zone) went out, my tech told me there was so little information that he could get on it from MB itself. The info was buried deep in one of the sources that they use. So perhaps the info is out there, but just hard to get.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 10:24 PM.

story-0
New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

Slideshow: Mercedes-AMG's new electric GT 4-Door Coupe trades combustion for software, synthetic noise, and more than 1,100 horsepower.

By Verdad Gallardo | 2026-05-20 20:08:15


VIEW MORE
story-1
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-2
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-3
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-4
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-5
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-6
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-7
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-8
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-9
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE