M-Class (W163) Produced 1998-2005: ML 230, ML 320, ML 350, ML 400 CDI, ML 430, ML 500, ML 270 CDI

ML350 defects. Are they usual?

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Old Apr 22, 2013 | 06:19 PM
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gigi.servola's Avatar
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MB ML350
Angry ML350 defects. Are they usual?

Hi all
Last year in May I decided to replace an 10-years old Mitsubishi Pajero 3.2 DiD Automatic with 440.000km with an 2005 MB ML350 totaling 58500km.
1. At the very beginning felt light steering wheel vibrations which were gone once front tires replaced and parallelism checked and adjusted.
2. In October had to change rear door lock, nearly 500US$ (I'm french resident, over here nothing is cheap!)
3. Several times the gear warning came on, MB technician advised to stop and start the engine few times in a row and that it will disappear. And it did so.
4. In December start to experience rattling noise when turning the steering wheel to the left and to the right extreme points.
5. In January, during gearbox oil change, MB found power steering hydraulic oil pump leak on the shaft seal. Advised tho change it for 1500US$. According to MB, as this is up to now an unknown defect, MB can't take on its own the cost of the replacement!
6. At the same time, the appearance of the gear alarm was to be eliminated by replacing the magnetic pick-ups of the in and exhaust valves camshafts. If alarm persists, the endoscopic inspection of the cam-shafts rearing shall be performed to check for condition,and eventually to replace worn out gears. Total cost estimated 4800US$, of which 75% on MB account.
7. At the same time, in January, could not any more adjust the left rear mirror vertically. It moves only horizontally. Cost not advised yet.
8. Since March couldn't lock anymore front passenger door. Locking device to replace at the cost of 630US$.
The ML350 totalise 70900km, has done less than 12.000km in 9 months.
Does it seems to be normal that an MB build vehicle presents such defects at this mileage and age?
If this is not poor quality than what "poor quality" is?
For comparison:
a) The 440.000km Pajero has the fuel injection pump replaced at 290.000km and the engine replaced at 320.000km (due to mechanics' error!);
b) The 1987 italian made LANCIA Thema TD made faultlessly 630.000km with only one clutch change!
c) with other two Lancias' I've done nearly a 1/2 million kilometers without any problem!
Final question: Is MB becoming an ordinary, low quality but high price car manufacturer???
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Old Apr 22, 2013 | 06:23 PM
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MB ML350
I apologize for the error: My ML350 is a W164 type
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Old May 1, 2013 | 12:36 AM
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m1943's Avatar
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'99 CL500, 2000 C230 Kompressor, '04 ML350
Yeah, your truck may be a lemon, but it could also be that you are getting ripped off by the dealer. In fact, I am sure that is at least part of the situation. You can get all the parts that you need online, eBay and other resources, also junk yards. All for A LOT LESS. And stop taking an 8 year-old truck to the dealer, they are only after your money. Go to an independent shop.
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