Warranty Work
Thread Starter
Newbie
Joined: Jan 2004
Posts: 3
Likes: 0
2002 ML500
Warranty Work
Fortunately or not my first post seeking advice. My 02 ML500 is currently in the dealer with a coolant leak. Told it was a coolant hose and replacement $280. Steering feels unassisted when quickly shifting from one direction to another at low speed. Fuel guage reads inaccurately after fillup but computer does calculate usage correctly( supposedly fixed last year) but now a software upgrade will fix issue at $200. Lastly new rear brakes squeal horribly while stopping in reverse only. Nagging problems but I wonder if these are common to the vehicle. Any comments as I look to make the decision to cut my losses or not?
Thanks
I apologize for ommiting the mileage. Im at 64,000 and now being exposed to what the extended warranty covers and does not is the reason for concern. I do also appreciate the recomendation to use anther dealership. That was part of my frustration as well. The service manager actually asked my wife "If she had thought about havinging it serviced at the dealership that we purchased it from. I thought with purchasing this marque that I was buying into a superior experience from start to finish. For once I am looking foward to receiving the satisfaction survey.
Thanks
I apologize for ommiting the mileage. Im at 64,000 and now being exposed to what the extended warranty covers and does not is the reason for concern. I do also appreciate the recomendation to use anther dealership. That was part of my frustration as well. The service manager actually asked my wife "If she had thought about havinging it serviced at the dealership that we purchased it from. I thought with purchasing this marque that I was buying into a superior experience from start to finish. For once I am looking foward to receiving the satisfaction survey.
Last edited by wpeace; Jan 23, 2004 at 03:08 PM.
MBWorld Fanatic!
Joined: Nov 2001
Posts: 5,640
Likes: 11
From: GMT -8 hours
Mercedes-Benz
Re: Warranty Work
Originally posted by wpeace
Fortunately or not my first post seeking advice. My 02 ML500 is currently in the dealer with a coolant leak. Told it was a coolant hose and replacement $280. Steering feels unassisted when quickly shifting from one direction to another at low speed. Fuel guage reads inaccurately after fillup but computer does calculate usage correctly( supposedly fixed last year) but now a software upgrade will fix issue at $200. Lastly new rear brakes squeal horribly while stopping in reverse only. Nagging problems but I wonder if these are common to the vehicle. Any comments as I look to make the decision to cut my losses or not?
Thanks
Fortunately or not my first post seeking advice. My 02 ML500 is currently in the dealer with a coolant leak. Told it was a coolant hose and replacement $280. Steering feels unassisted when quickly shifting from one direction to another at low speed. Fuel guage reads inaccurately after fillup but computer does calculate usage correctly( supposedly fixed last year) but now a software upgrade will fix issue at $200. Lastly new rear brakes squeal horribly while stopping in reverse only. Nagging problems but I wonder if these are common to the vehicle. Any comments as I look to make the decision to cut my losses or not?
Thanks
MBWorld Fanatic!
Joined: Nov 2001
Posts: 4,260
Likes: 6
From: Philadelphia area
2010 ML550, 2010 E350 4M, 1966 Corvette Convt C2
Everything you mentioned including the brakes should be covered by warranty if under the mileage limit. My 02 ML500 had six complete sets of pads and rotors to eliminate the squeal, also in reverse. It was the 6th set that cured the problem as MB had come out with an updated pad to correct just this problem. It carries a different part nimber than the original.
