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Download your service history before it disappears

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Old 04-24-2008 | 09:10 PM
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paulybagadonuts's Avatar
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From: New York, Westchester
2017 GLE 350 W4, 2016 C 300, 2012 E 350 W4 Lux, 2006 ML 350
Download your service history before it disappears

I recently recieved an email from MB telling me I needed to grab my service history before they delete it off of Members on line.

The site said it would be wiped out by May first so just thought I would share this information for anyone who's interested and didn't know.

Guess thet're running out of disk space.
Old 04-25-2008 | 07:48 AM
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Daryl's Avatar
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2007 GL320 CDI
Originally Posted by paulybagadonuts
I recently recieved an email from MB telling me I needed to grab my service history before they delete it off of Members on line.

The site said it would be wiped out by May first so just thought I would share this information for anyone who's interested and didn't know.

Guess thet're running out of disk space.
I also received that email and responded using the attached links. Although I have three years of service records when I clicked the link all I got was a blank webpage.
Old 04-25-2008 | 05:50 PM
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From: New York, Westchester
2017 GLE 350 W4, 2016 C 300, 2012 E 350 W4 Lux, 2006 ML 350
Daryl

Don't mean to be smart but, are you registered with Owners Online?

If so it should bring you directly to the sign in page.

If not Go to... http://www.mbusa.com/index.do

hit the owners online link and it will bring you to the sign in page.

If your not a member already, I think all you need is your vin # and name.

It's a pretty cool site, you have access to your owners manual and a bunch of other info about your car and others but you do need to fill in the data on your service record. It woun't do it automatically.

Check it out.
Old 04-25-2008 | 08:37 PM
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Originally Posted by paulybagadonuts
It's a pretty cool site, you have access to your owners manual and a bunch of other info about your car and others but you do need to fill in the data on your service record. It woun't do it automatically.

Check it out.
i thought the $tealer would at least enter all the service info into the system.....!!! so you're saying this is a voluntary system that the owner actually has to input themselves??? that sucks
Old 04-26-2008 | 04:51 PM
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I always thought any dealer can enter and pull the service records for any owner's car from the MB national data base? If so, then what's the value of having another copy by entering yourself it on the MB owner's site?
Old 04-26-2008 | 07:30 PM
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Originally Posted by roughyear
i thought the $tealer would at least enter all the service info into the system.....!!! so you're saying this is a voluntary system that the owner actually has to input themselves??? that sucks

Beats nothing.

Suppose the dealer would input your DYI efforts for you, too?
Old 04-26-2008 | 10:14 PM
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2017 GLE 350 W4, 2016 C 300, 2012 E 350 W4 Lux, 2006 ML 350
Originally Posted by ima55r2
I always thought any dealer can enter and pull the service records for any owner's car from the MB national data base? If so, then what's the value of having another copy by entering yourself it on the MB owner's site?
Just nice to have instant access whenever you need it. Who wants to call the dealer and wait 3 days for them to get back to you?

You can also keep you own notes on transactions. I just like having records of things I can store and access easily I guess.

Also honestly I really don't trust the dealer to keep my information indefinately. I can just hear the it now.... Yes, Mr. R. I'm very sorry, we stopped keeping those records three years ago. An email was sent out... we're sorry if this has inconvinienced you in any way but there's nothing we can do.

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