Mine's in the shop right now. Beware, it might take a lot longer than the 2hrs they tell you in the letter. Because of scheduling with the body shop, mine is going to take 1.5 days Anyone else experiencing a long time?

 

Just got mine back from the dealer..took all day as they farmed it out to the body shop but it looks very nice-looks clean like it was done by MB Alabama!

 

taking my car to loeber tomarow going to get that done and other misc bull **** ill let you know how long it takes and im going to throw a fit if they give me a fu(king kia as a rental

 

I take mine in to get the trailer hitch repaired tomorrow. Like someone said they are using their body shop for the welding work. I'm taking it in tomorrow at 7:00a. For all you Socal guys I'll let everyone know how long this dealer takes. They say 3 hours, but I am not waiting around to find out .

 

ok dealer said my hitch is ok that im one if the lucky ones

 

Can anyone post pictures of their hitch repair so I can see what to look for? I want to inspect the work they did on mine.

 

Dropped it off at 7:00am at MB Escondido, CA. They said they would call when it was done. At 3:30pm still no call. I call them and its ready. Aside from them not calling me they were nice,. They washed and vacuumed the SUV. I imagine that if you drop the car off later in the day that this fix could require keeping the car overnight.

I'll take some AFTER pictures tonight and post. Unfortunately I did not take BEFORE pictures. If someone can do the BEFORE pictures it would be helpful to everyone else to insure that the proper fix is done and to satisfy our curiosity on just what was done.

I guess none of us trust the dealers!

 

First of all, it's a Mercedes requirement that this fix be performed by a certified welder.

Many dealers don't have one on their payroll and will send the vehicle out.

The welding is done to Mercedes specification and "specification" is something certified welders are quite familiar with.

Any "fear" about this is a product of ignorance.

 

went by my dealer yesterday and they said that it would take 30 minutes? i wasnt going to leave it there to find out though. guess i'll drop it off next week and hope it really only takes 30 minutes.