M-Class (W164) Produced 2006-2011: ML280CDI, ML320CDI, ML420CDI, ML350, ML500, ML550

Trailer hitch recall?

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Old Jun 29, 2008 | 03:16 PM
  #26  
Brian_74's Avatar
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From: AZ
2008 ML550; 2005 SLK55
Mine's in the shop right now. Beware, it might take a lot longer than the 2hrs they tell you in the letter. Because of scheduling with the body shop, mine is going to take 1.5 days Anyone else experiencing a long time?
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Old Jun 29, 2008 | 08:41 PM
  #27  
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08' ML550
Just got mine back from the dealer..took all day as they farmed it out to the body shop but it looks very nice-looks clean like it was done by MB Alabama!
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Old Jun 29, 2008 | 11:27 PM
  #28  
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From: Chicago
Suzuki Burgman Executive
taking my car to loeber tomarow going to get that done and other misc bull **** ill let you know how long it takes and im going to throw a fit if they give me a fu(king kia as a rental
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Old Jun 30, 2008 | 04:16 PM
  #29  
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From: Libertyville, IL
08 ML350, 00 BMW 323i
Taking mine in to MB Escondido

I take mine in to get the trailer hitch repaired tomorrow. Like someone said they are using their body shop for the welding work. I'm taking it in tomorrow at 7:00a. For all you Socal guys I'll let everyone know how long this dealer takes. They say 3 hours, but I am not waiting around to find out .
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Old Jun 30, 2008 | 05:12 PM
  #30  
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Suzuki Burgman Executive
ok dealer said my hitch is ok that im one if the lucky ones
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Old Jul 2, 2008 | 09:56 AM
  #31  
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From: AZ
2008 ML550; 2005 SLK55
Can anyone post pictures of their hitch repair so I can see what to look for? I want to inspect the work they did on mine.
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Old Jul 2, 2008 | 11:14 AM
  #32  
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From: Libertyville, IL
08 ML350, 00 BMW 323i
Got mine done

Dropped it off at 7:00am at MB Escondido, CA. They said they would call when it was done. At 3:30pm still no call. I call them and its ready. Aside from them not calling me they were nice,. They washed and vacuumed the SUV. I imagine that if you drop the car off later in the day that this fix could require keeping the car overnight.

I'll take some AFTER pictures tonight and post. Unfortunately I did not take BEFORE pictures. If someone can do the BEFORE pictures it would be helpful to everyone else to insure that the proper fix is done and to satisfy our curiosity on just what was done.

I guess none of us trust the dealers!

Last edited by markpgizmo; Jul 2, 2008 at 11:15 AM. Reason: I can't spell.
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Old Jul 2, 2008 | 12:21 PM
  #33  
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From: Albuquerque
'10 CL550, '12 GL550
First of all, it's a Mercedes requirement that this fix be performed by a certified welder.

Many dealers don't have one on their payroll and will send the vehicle out.

The welding is done to Mercedes specification and "specification" is something certified welders are quite familiar with.

Any "fear" about this is a product of ignorance.
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Old Jul 4, 2008 | 03:12 PM
  #34  
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2008 ML320 CDI
went by my dealer yesterday and they said that it would take 30 minutes? i wasnt going to leave it there to find out though. guess i'll drop it off next week and hope it really only takes 30 minutes.
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