M-Class (W164) Produced 2006-2011: ML280CDI, ML320CDI, ML420CDI, ML350, ML500, ML550

Rear hatch problems

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Old 02-03-2010, 09:02 PM
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ML320, ML350, E320
Rear hatch problems

I own a 2008 ML350 and I have been experiencing a rear latch problem. The latch doesn't always thoroughly shut, which causes my battery to die. I have taken my car to the dealership on two separate occasions, with no luck.

Any suggestions?
Old 02-04-2010, 04:58 AM
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2014 ML350 BlueTec.
What have they done ????

this is a known issue.....it must one of the motors...........
Old 02-04-2010, 03:30 PM
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I beleive there is a TSB (technical service bulletin) on this. Dealer should know this
Old 02-06-2010, 02:13 PM
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I checked this website and couldn't find any known problems with the rear hatch.

http://www.allworldauto.com/tsbs/200...09-2008-1.html
Old 02-07-2010, 04:51 PM
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His 2019 RAM Cummins Turbo Diesel Laramie; Her's 2007 ML320 CDI P3; Mine BMW R1200R
Search the GL forum for this. You will find a lot of complaints. Even a few lemon law issues. Posts by "MomsBenz" should be your start point.

Good thing is there is a fix. It is well known to all Mercedes dealers. Talk to your dealership manager, or go to another dealer.
Old 02-08-2010, 12:16 AM
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mine does this too, frikin hate this car.

i have no warranty so it'll probably cost 3 grand to fix or something ridiculous like that
Old 02-16-2010, 10:52 AM
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2021 GLC 300 4Matic
My '08 has had the motor(s) replaced. Still does not close tightly. Always have to push on it. 10 months more and it is gone.
Old 02-21-2010, 09:05 AM
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Its not the motors; its an adjustment problem coupled with a software bug: The hatch closing force is adjusted within the hatch close controller and when the force is too low the hatch doesnt close. The controller then attempts to close the hatch over and over, never shutting down until the battery goes completely dead. The normal shutoff alerts were not applied to the hatch controller software so it doesnt stop when the battery goes low and the end result is a *really* dead battery.

The normal procedure is to readjust the latch so that hatch doesnt have to compress the seals arond the gate as much and then reprogram the controller to apply more force then usual. The trick is tu use more force because the problem often does not manifest itself until it gets cold. When its cold the motors have less power and the seals are stiffer which causes the failure to close.

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