M-Class (W164) Produced 2006-2011: ML280CDI, ML320CDI, ML420CDI, ML350, ML500, ML550

2011 ML350 power liftgate not working

Old Mar 26, 2016 | 11:42 AM
  #1  
kmarrocco's Avatar
Thread Starter
Newbie
 
Joined: Mar 2016
Posts: 3
Likes: 0
2011 ML350 Bluetec
2011 ML350 power liftgate not working

Hello,
I have a 2011 ML350 Bluetec with 42k miles. The power liftgate has stopped working. If the liftgate is in the closed position and I press the open button, the gate simply unlatches and then relatches closed a few moments later. I can hear the liftgate pump whirring during this time. Similarly, if the liftgate is open and I press the close button, I can hear the liftgate motor whirring 2 times with no movement of the liftgate. Anybody have any ideas what may be wrong or if this is a common problem? Thanks in advance.
Reply
Old Mar 28, 2016 | 09:20 PM
  #2  
Top Hydraulics's Avatar
SPONSOR
 
Joined: Sep 2011
Posts: 475
Likes: 41
From: On the beautiful Oregon Coast
03 SL Kleemann, 97 SL320 pano top, 95 Lorinser E320 Cabrio, Ferrari 360, Tesla X
Diagnosis of lift gate pump

Having codes read is certainly a quick and reliable method to diagnose the problem. However, the most common reason for failure of the lift gate system is drowning/corrosion, even if the pump motor is still turning.

Lift up the carpet in the rear cargo area, and try to find the pump. The pump is inside a black, plastic housing with two small hydraulic hoses and a wiring harness coming out of it. Open the housing and inspect the pump. Do you see a lot of corrosion on it (from water getting into that area)? Voila...

Top Hydraulics offers core exchange for the pump units at a fraction of what you would be paying the dealer. That means we send you a pump from our inventory first (filled with fluid), then you replace the pump, then you send back your old one for a refund of your deposit. This is particularly convenient on late model MLs, where you cannot buy a replacement pump from the dealer without the cylinder and hoses attached, and where it is important to swap the pump without moving the lift gate while the pump is disconnected.

Klaus
Reply
Old Mar 28, 2016 | 11:45 PM
  #3  
kmarrocco's Avatar
Thread Starter
Newbie
 
Joined: Mar 2016
Posts: 3
Likes: 0
2011 ML350 Bluetec
Thanks for the info. There are no signs of corrosion on my pump. It looks virtually brand new.
Reply
Old Mar 29, 2016 | 01:06 AM
  #4  
Top Hydraulics's Avatar
SPONSOR
 
Joined: Sep 2011
Posts: 475
Likes: 41
From: On the beautiful Oregon Coast
03 SL Kleemann, 97 SL320 pano top, 95 Lorinser E320 Cabrio, Ferrari 360, Tesla X
It was worth a try - I should have asked you to check the fluid level in the pump's reservoir. That should be more than half full. If it checks out okay, then you should follow plutoe's advice and have codes read.

Klaus
Reply
Old Mar 29, 2016 | 07:29 AM
  #5  
kmarrocco's Avatar
Thread Starter
Newbie
 
Joined: Mar 2016
Posts: 3
Likes: 0
2011 ML350 Bluetec
Originally Posted by Top Hydraulics
It was worth a try - I should have asked you to check the fluid level in the pump's reservoir. That should be more than half full. If it checks out okay, then you should follow plutoe's advice and have codes read.

Klaus
I checked the fluid level in the reservoir this past weekend and actually added a bit just in case. But it didn't help the situation.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Thread Tools
Search this Thread
Rate This Thread
Rate This Thread:
You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 03:01 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE