M-Class (W164) Produced 2006-2011: ML280CDI, ML320CDI, ML420CDI, ML350, ML500, ML550

iPhone and Bluetooth puck problems

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Old Apr 21, 2016 | 10:14 PM
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2007 ML320
iPhone and Bluetooth puck problems

I recently bought a used ML320 that came equipped with the puck...I was able to sync my phone right up and see my contacts and make calls however the caller can't hear me but I hear them clearly.... So I went on line about the newest version of the puck and got the same problem anyone have this problem or the answer? 🤔
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Old Apr 23, 2016 | 11:53 AM
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moved to W164 forum...
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Old Apr 23, 2016 | 04:27 PM
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Does your phone work fine when paired with other BT handsfree devices?
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Old Apr 23, 2016 | 11:31 PM
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Yea it works in my Cadillac just fine i thought it was the mic in the car but I was able to use the sos and was heard perfectly fine.
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Old Apr 24, 2016 | 03:55 PM
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Maybe a problem with the wiring harness??? Maybe check to make sure the contacts are clean where the puck plugs in.
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Old Apr 26, 2016 | 05:55 PM
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Quote below.
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Old Apr 26, 2016 | 05:56 PM
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Originally Posted by blk blk
I recently bought a used ML320 that came equipped with the puck...I was able to sync my phone right up and see my contacts and make calls however the caller can't hear me but I hear them clearly.... So I went on line about the newest version of the puck and got the same problem anyone have this problem or the answer? 🤔
Make sure the cabin microphone is turned on in the command system. It's in one of the phone screens.
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Old Apr 26, 2016 | 06:00 PM
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Originally Posted by Euler
Make sure the cabin microphone is turned on in the command system. It's in one of the phone screens.
That could be. I know my iPhone saves the settings based on the vehicle I'm in.
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Old Apr 26, 2016 | 06:09 PM
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Originally Posted by marc hanna
That could be. I know my iPhone saves the settings based on the vehicle I'm in.
I meant the phone screen in your car not one on your phone.
Top left corner, it only shows up when the call is connected.

Last edited by Euler; Apr 26, 2016 at 06:17 PM.
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