seat heater burned a hole in the front seat and almost caught the car on fire
Thread Starter
Junior Member
Joined: Nov 2016
Posts: 36
Likes: 3
2014 S550
seat heater burned a hole in the front seat and almost caught the car on fire
The wife has a 2007 ML500. This weekend, started smelling burning and saw a glowing hole form in the back of the drivers seat. Almost burned her. Turned the seat heater off and it stopped. If we hadn't turned it off, sure it would have caught fire. I literally saw red glowing under the leather as it burned a hole. Now we have a hole in the seat and no seat heater.. It's actually something the wife uses as it has been 22 degrees.
A quick Google search shows others back when the car was newer. Anyone else have this happen and anything we can do to try and get it covered? Obviously, warranty ran out a long time ago, but it seems that that is a significant hazard..
The frame and motor is good.. Can I just recover with a cushion? I didn't see that option online and the options I did see was $1,000. Did find some used seats on eBay which looks to be my cheapest option.
Thoughts??
Todd
A quick Google search shows others back when the car was newer. Anyone else have this happen and anything we can do to try and get it covered? Obviously, warranty ran out a long time ago, but it seems that that is a significant hazard..
The frame and motor is good.. Can I just recover with a cushion? I didn't see that option online and the options I did see was $1,000. Did find some used seats on eBay which looks to be my cheapest option.
Thoughts??
Todd
Thread Starter
Junior Member
Joined: Nov 2016
Posts: 36
Likes: 3
2014 S550
Super Member
Joined: Jun 2014
Posts: 507
Likes: 25
From: Massachusetts
2014 Smart ForTwo Passion Cabrio
The wife has a 2007 ML500. This weekend, started smelling burning and saw a glowing hole form in the back of the drivers seat. Almost burned her. Turned the seat heater off and it stopped. If we hadn't turned it off, sure it would have caught fire. I literally saw red glowing under the leather as it burned a hole. Now we have a hole in the seat and no seat heater.. It's actually something the wife uses as it has been 22 degrees.
A quick Google search shows others back when the car was newer. Anyone else have this happen and anything we can do to try and get it covered? Obviously, warranty ran out a long time ago, but it seems that that is a significant hazard..
The frame and motor is good.. Can I just recover with a cushion? I didn't see that option online and the options I did see was $1,000. Did find some used seats on eBay which looks to be my cheapest option.
Thoughts??
Todd
A quick Google search shows others back when the car was newer. Anyone else have this happen and anything we can do to try and get it covered? Obviously, warranty ran out a long time ago, but it seems that that is a significant hazard..
The frame and motor is good.. Can I just recover with a cushion? I didn't see that option online and the options I did see was $1,000. Did find some used seats on eBay which looks to be my cheapest option.
Thoughts??
Todd
https://www-odi.nhtsa.dot.gov/VehicleComplaint/
Newbie
Joined: Mar 2017
Posts: 3
Likes: 0
Mercedes Benz ML350 2007
Same thing happened to us. It even burned a whole into my t-shirt while I was driving. We took the car with the quarter-sized burn hole in the drivers seat back, along with the burnt tshirt and pictures of reddened, heat-irritated skin where the burn happened to the dealer. Threatened to sue. They made us sign a liability release form and fixed it all free of charge to us.
Super Member
Joined: Jun 2014
Posts: 507
Likes: 25
From: Massachusetts
2014 Smart ForTwo Passion Cabrio
Same thing happened to us. It even burned a whole into my t-shirt while I was driving. We took the car with the quarter-sized burn hole in the drivers seat back, along with the burnt tshirt and pictures of reddened, heat-irritated skin where the burn happened to the dealer. Threatened to sue. They made us sign a liability release form and fixed it all free of charge to us.
Newbie
Joined: Mar 2017
Posts: 3
Likes: 0
Mercedes Benz ML350 2007
How some dealerships consider this to be the sole responsibility of the owner, regardless of the age of the car, is beyond me. This is clearly not wear and tear. Clearly a significant threat to the safety of the occupant(s) and those drivers around them. Clearly not negligence on behalf of owner. Again, regardless of age, this should have never happened.
Trending Topics
Super Member
Joined: Nov 2014
Posts: 545
Likes: 230
From: Toronto & California
2015 ML400 4MATIC, 2016 C300 4MATIC, 2014 E350 4MATIC (Totaled), 2006 E350 (Sold)
Had the same problem with my W211, had to fight with mb canada. They should cover it, if they say its normal, then tell them it's a defect
MB World Stories
The Best of Mercedes & AMG
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)
Verdad Gallardo
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
