MB ML350 Bluetec Trailer Hitch
That seems like a step back in design and engineering. I was expecting that the trailer harness would simply plug in to the existing.
Am I off base? Does this really require a complete replacement of the wiring?


Last edited by AS705; Mar 2, 2013 at 06:04 PM. Reason: Spelling
Basic hitch and lighting/wiring setup should be around $1100, then the rear "SAM" module can be another $600.
Most dealers do not do the install - since the hitch is not MB but is sourced from aftermarket - but some dealers outsource to a local hitch installer who does the work and supplies the hotch/parts (dealer supplies the SAM) then I would guess that dealer seems to be upcharging/profit on the deal to $3K.
The BlueTech does take some wraggling since that AdBlue tank is back there - but still possible.
I would say start shopping around and find a true hitch/expert guy..
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Also many never use their hitch, likely more than 50%.
Each of us have different expectations in our new purchase. When buying your tongue and ball do not forget the adapter required to for the flat type wire harness connector!
I went searching for a hitch for my 2012 M350 BlueTec class late last year after getting the OEM quote from my dealer. Using the U-Haul web site I found and ordered a Class 3 hitch and scheduled installation at my local U-Haul center.
Problem 1: After mounting the hitch the installer explained he couldn't wire it; no harness available for my rig.
Problem 2: Day after install, the AdBlue warning came on. I added DEF but the warning continued. Took to dealer. Hitch installer had lowered the rear of the DEF tank to install the hitch and, in the process, broke the connection from DEF tank to supply line. Crystallized DEF everywhere; $1400 repair.
Problem 3: Noticed a rattling noise from rear. Dealer found hitch installer had cut and removed a portion of the heat shield to install the hitch. Not enough shield left to properly attach it. Still rattles.
U-Haul has denied my claims so we're off to arbitration next.
Dealer related similar experience by one of their customers owning a GLK.
Ed
'12ML350 BT
I went searching for a hitch for my 2012 M350 BlueTec class late last year after getting the OEM quote from my dealer. Using the U-Haul web site I found and ordered a Class 3 hitch and scheduled installation at my local U-Haul center.
Problem 1: After mounting the hitch the installer explained he couldn't wire it; no harness available for my rig.
Problem 2: Day after install, the AdBlue warning came on. I added DEF but the warning continued. Took to dealer. Hitch installer had lowered the rear of the DEF tank to install the hitch and, in the process, broke the connection from DEF tank to supply line. Crystallized DEF everywhere; $1400 repair.
Problem 3: Noticed a rattling noise from rear. Dealer found hitch installer had cut and removed a portion of the heat shield to install the hitch. Not enough shield left to properly attach it. Still rattles.
U-Haul has denied my claims so we're off to arbitration next.
Dealer related similar experience by one of their customers owning a GLK.
Ed
'12ML350 BT
The uhaul installation has been a pain since day one. They didn't have the part on time, then when I did take it in they stated they ordered the wrong part. Then I find out they didn't connect the wiring cables correctly, didn't even hook it to a power source. Another uhaul location from which I rented a trailer from went out of their way to fix it in the 100 degree Texas heat for 3 hours! I got the hitch installed at the San Antonio San Pedro location and they've been no help all they've done thus far is refund the $65 wiring installation fee.
I need to find out what to do since uhaul has denied my claim. They can't go around altering and damaging people's vehicles and not have repercussions. Help please?



