M-Class (W166) Produced 2012-2015

Making a call using voice tags

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Old May 22, 2013 | 06:00 PM
  #1  
vertrkr's Avatar
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From: Walnut Creek, CA
2014 GL350 ordered
Making a call using voice tags

I hit the Tele button and then the voice button on the steering wheel and say Call "voice tag name". I've assigned a contact a voice tag of "Kurt" so I'd say "Call Kurt". It never works. I've done the Individualization voice training too. Sometimes it will bring up a list of names and ask for a number or other times ask for a number to dial or change the radio station. I've tried different voice tags with no success. I'm I missing something or is it not possible to direct dial using voice commands.

I'm setting up my parents new ML350 and this is driving me nuts. I don't have a funny accent, born in California. Their Honda was so much easier to set this up.
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Old May 25, 2013 | 10:25 AM
  #2  
Semibru's Avatar
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2012 ML350 BT
I think I've had the same issue. Saying "call [name]" never works. But, if I just say "call" it responds with "please say a name." It's 2 steps instead of 1, but at least it works.
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Old May 25, 2013 | 01:08 PM
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From: Los Angeles
2025 Panamera GTS
Call (name) never works for me. It is a 2 step process. Call name then, saying the name. Lame. My Audi works with just call (name)
I swear that is used to work in one step when we first got the car though.
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Old Dec 30, 2017 | 04:14 AM
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storm10's Avatar
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2024 EQE350 SUV, 2022 SL55 AMGMG, 2022 C300
Voice Tags are very easy to use: Here is a video demo on how to do it:
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