Hi I have a ML350 and the Command screen wont open up at all despite restarting the car a few times. I have it booked in to see the dealer in 2 weeks but wondering if there was a quick fix available? I have read of other forums that other owners have taken out and reinserted their fuse and it has seemed to have worked.

My question is where can i find the relevant fuse and which fuse number(s) would it be?

thanks

Adam

 

There are several fuse blocks. The main one is located under the right rear seat, and in there is a booklet tucked in there with the fuse allocations.

That being said, I just looked at my 2014 350BTC, and cannot find a fuse allocation for COMAND.

 

Your COMAND unit is most likely defective - and frankly don't wait 2 weeks - the dealer needs to have your MB NOW - so that they can confirm COMAND replacement is needed - because it will take at least one week to get a replacement unit it..

Just so you know..

 

I don't know about my ML but my 13' E350 command system stopped. MB's answer was to take it into service but I was on Block Island for the week. I found that the fuse for the command system pulled it out and when I pushed it back in it made a nice snapping noise. Perhaps they didn't push it in when it was on the lot or in transit so the battery didn't wear down.