Looking at a Benz for the first time
I didnt drive out to see the car. It involved a lot of messages between the sales guy and I, lots of photos, a couple of video calls to see and hear the car, lots of messages with the finance guys, and shipping the vehicle using the dealer's shipping infrastructure. I paid the shipping bill. I was nervous paying 5 figures for something I had only seen virtually, but confident enough to do it. I had the benefit of working with a dealer from another major brand, so no third party shady corrner lot concerns. I would recommend that you have a pre-sales inspection done to any car you cant see in person, by an MB dealer. It will give you a list of things that the car needs. Take that with a grain or two of salt, but you'll have a list you can use to negotiate the price, or decide if the car is not worth your time.
Last edited by expl0rer; Sep 25, 2020 at 11:45 AM.
The car dealer that has the ML550 let me know that it went to the MB service shop for a check engine light I guess. Underboost code. They didn't give me a specific number. Dealer said bad battery and replaced that and they're seeing about diagnostics after that to see what else it may be. Honestly, I'm still considering it. I know everyone is beating me here for it, which I expected to some extent. If I were able to find another nice cadillac or a lexus that fit the bill, I'd move on from it, but frankly, in my market, nothing else is priced reasonable in the luxury SUV market within my budget.
Don't do the diesel, it's a waste of your time and money.
I didnt drive out to see the car. It involved a lot of messages between the sales guy and I, lots of photos, a couple of video calls to see and hear the car, lots of messages with the finance guys, and shipping the vehicle using the dealer's shipping infrastructure. I paid the shipping bill. I was nervous paying 5 figures for something I had only seen virtually, but confident enough to do it. I had the benefit of working with a dealer from another major brand, so no third party shady corrner lot concerns. I would recommend that you have a pre-sales inspection done to any car you cant see in person, by an MB dealer. It will give you a list of things that the car needs. Take that with a grain or two of salt, but you'll have a list you can use to negotiate the price, or decide if the car is not worth your time.
Don't do the diesel, it's a waste of your time and money.




I'm not dead set on anything. v8, v6, i4, etc I don't care about numbers, just care how it runs and drives. The minimal expense difference for spark plugs, oil, etc doesn't concern me. Injectors, coils, etc will be less appealing to pay for, but my main concern is the internals, timing issues, turbos, transmission and suspension. Things that cost big money to buy parts for and take a lot of time to fix.
I did drive a 2012 Audi Q7 TDI that I liked quite a bit, but like most other Audi's priced $3k over book. If the dealer brings it down to a reasonable price, it might be a legitimate contender for the spot.
I'm not dead set on anything. v8, v6, i4, etc I don't care about numbers, just care how it runs and drives. The minimal expense difference for spark plugs, oil, etc doesn't concern me. Injectors, coils, etc will be less appealing to pay for, but my main concern is the internals, timing issues, turbos, transmission and suspension. Things that cost big money to buy parts for and take a lot of time to fix.
I did drive a 2012 Audi Q7 TDI that I liked quite a bit, but like most other Audi's priced $3k over book. If the dealer brings it down to a reasonable price, it might be a legitimate contender for the spot.
Don’t forget the Audi TDI is a Dieselgate vehicle, with nearly all of the problems that people have been pointing out to you on this thread. VW/Audi TDI uses the same Bosch technology as Mercedes Bluetec. Strong avoid.
A VW/Audi TDI for sale today likely has been either “fixed” by VW or needs to get the fix. A vehicle without the fix can require thousands of dollars in repairs (DPF, NOx sensors, turbo, DEF heater and tank). The fix results in worse performance and higher consumption of DEF fluid.
Don’t forget the Audi TDI is a Dieselgate vehicle, with nearly all of the problems that people have been pointing out to you on this thread. VW/Audi TDI uses the same Bosch technology as Mercedes Bluetec. Strong avoid.
A VW/Audi TDI for sale today likely has been either “fixed” by VW or needs to get the fix. A vehicle without the fix can require thousands of dollars in repairs (DPF, NOx sensors, turbo, DEF heater and tank). The fix results in worse performance and higher consumption of DEF fluid.
With that said, I'm still keen on the ML550 first choice of what I've seen.
My dad likes it, but all the gadgets and knobs are a bit overwhelming for him. Being that I haven't spent any real time with it, I'm not really sure of everything yet either. Going to have to take some time to play with it. I forgot how much tech changes, and even from my 2015 Ram back to a 2013 Benz, there are some features missing that surprise me. I will be around here more often now. Gotta figure everything out. Here is a picture of it!
The Best of Mercedes & AMG
My dad likes it, but all the gadgets and knobs are a bit overwhelming for him. Being that I haven't spent any real time with it, I'm not really sure of everything yet either. Going to have to take some time to play with it. I forgot how much tech changes, and even from my 2015 Ram back to a 2013 Benz, there are some features missing that surprise me. I will be around here more often now. Gotta figure everything out. Here is a picture of it!




My dad likes it, but all the gadgets and knobs are a bit overwhelming for him. Being that I haven't spent any real time with it, I'm not really sure of everything yet either. Going to have to take some time to play with it. I forgot how much tech changes, and even from my 2015 Ram back to a 2013 Benz, there are some features missing that surprise me. I will be around here more often now. Gotta figure everything out. Here is a picture of it!
He likes it a lot. He took it on an 8 hour road trip on last Friday and had no complaints. Didn't even mention the fuel mileage. Bonus coming from another gas hog lol!
I've been loaded down at work so I haven't been on here doing any research. Trying to make a little time for that to make sure I can get familiar with it.
It needs a few cosmetic things that I'm looking for. If you guys know of anywhere good, please point me there.
Floor mats - I know these aren't rugged vehicles, but I want to get him some fitted mats. He is spill prone and if he is breathing, he has coffee with him. I've got Husky in my truck, and I've used Weathertech before. Any other suggestions for floor mats?
Window vent visors. This almost seems cheap on a Mercedes for some reason, but I can't find any of the plastic in-channel vent visors for the windows. We crack windows here, especially in the summer as we see north of 100 degrees regularly. Plus, it is good to be able to let it air out a bit while parked instead of sitting and getting stale.
Tint - I don't really need a suggestion here, just a note of what I plan to do. Front windows at very least need to match the back. I'm partial to some ceramic film closer to the 5-10% range. Illegal here, and most places, but again with the heat, and the fact that this god forsaken city we live in is riddled with petty thieves, I'd rather chance a ticket than a broken window for the change in the console.
Not cosmetic and not a need, but rather a curiosity I intend to do some research on. I've read ramblings about tunes getting these things close to 600hp. Now that is insane and would almost certainly void my warranty, but maybe down the line, consider tuning if it smooths it out, makes it more efficient, gives it a little extra, etc.
Some of my complaints -
I didn't even think about Keyless Go and entry not being a standard option. That really sucks. I don't know why it didn't click to me that I had to turn the key to test drive it. Then looking at retrofitting - not even worth it. Just get used to the key. His escalade had a regular fob so not a big deal for him, but since my only 2 years newer Ram has it, it disappoints me that a similar year high end luxury vehicle doesn't have it standard.
No remote start - this is another mind boggler. I had remote start in my mid trim level 2008 Chevy Silverado. How is that still an option?
Still getting used to it not being a touch screen display. He really likes the little knob on the center console. Me, meh. I'm young and prefer touch everything I guess.
The backup camera quality is pretty awful. Is there a good plug and play unit you guys are aware of off the top of your heads? Or is it an input/display resolution issue on the dash that will hold it back? Also, anyone know about adding a second video feed for a front camera? For parking and such?
Rides a bit like a sloppy sports car. Not as smooth as I would like, but he said it doesn't bother him at all. Still, I'm now wishing that it did have the airmatic suspension instead of the springs, especially since I ended up with the aftermarket warranty. Oh well.
Stereo sound quality is mediocre at very best. This does not have the Bang and Olufsen system. I'm assuming it is just their bottom line audio package. I will be researching upgrading this. My dad is not an audiophile by any means, but he is hard of hearing, so a nice, crisp and clean sound that is oriented to fill the cab and be better at ear level rather than being tinny and flat down at the floor mats would help him be able to hear better for music, directions, calls, etc.
Navigation is so ridiculously painful to use. Not even worth struggling through. Unfortunately, using Apple Maps through bluetooth doesn't give the visual, and the audio doesn't play well. You have to play music, but the volume of the directions matches that of the music and they compete with each other. It would be really nice if there is a way to input an address from his phone to the navigation. Or maybe through a voice command. Just not through the twisting *** letter by letter. This is a relatively big deal for him. He uses navigation daily. His memory isn't what it used to be, so he basically inputs all addresses to make sure he doesn't accidentally take a wrong turn. So an intuitive way to get around is important. I think he is wearing his airpods for directions for now until I figure this out.
I'll always nitpick and find problems, but overall it is a sweet ride. I'm happy enough. Just gotta iron out some of the small things.
Last edited by Jbtyson; Oct 16, 2020 at 01:13 AM.




He likes it a lot. He took it on an 8 hour road trip on last Friday and had no complaints. Didn't even mention the fuel mileage. Bonus coming from another gas hog lol!
I've been loaded down at work so I haven't been on here doing any research. Trying to make a little time for that to make sure I can get familiar with it.
It needs a few cosmetic things that I'm looking for. If you guys know of anywhere good, please point me there.
Floor mats - I know these aren't rugged vehicles, but I want to get him some fitted mats. He is spill prone and if he is breathing, he has coffee with him. I've got Husky in my truck, and I've used Weathertech before. Any other suggestions for floor mats?
Window vent visors. This almost seems cheap on a Mercedes for some reason, but I can't find any of the plastic in-channel vent visors for the windows. We crack windows here, especially in the summer as we see north of 100 degrees regularly. Plus, it is good to be able to let it air out a bit while parked instead of sitting and getting stale.
Tint - I don't really need a suggestion here, just a note of what I plan to do. Front windows at very least need to match the back. I'm partial to some ceramic film closer to the 5-10% range. Illegal here, and most places, but again with the heat, and the fact that this god forsaken city we live in is riddled with petty thieves, I'd rather chance a ticket than a broken window for the change in the console.
Not cosmetic and not a need, but rather a curiosity I intend to do some research on. I've read ramblings about tunes getting these things close to 600hp. Now that is insane and would almost certainly void my warranty, but maybe down the line, consider tuning if it smooths it out, makes it more efficient, gives it a little extra, etc.
Some of my complaints -
I didn't even think about Keyless Go and entry not being a standard option. That really sucks. I don't know why it didn't click to me that I had to turn the key to test drive it. Then looking at retrofitting - not even worth it. Just get used to the key. His escalade had a regular fob so not a big deal for him, but since my only 2 years newer Ram has it, it disappoints me that a similar year high end luxury vehicle doesn't have it standard.
No remote start - this is another mind boggler. I had remote start in my mid trim level 2008 Chevy Silverado. How is that still an option?
Still getting used to it not being a touch screen display. He really likes the little knob on the center console. Me, meh. I'm young and prefer touch everything I guess.
The backup camera quality is pretty awful. Is there a good plug and play unit you guys are aware of off the top of your heads? Or is it an input/display resolution issue on the dash that will hold it back? Also, anyone know about adding a second video feed for a front camera? For parking and such?
Rides a bit like a sloppy sports car. Not as smooth as I would like, but he said it doesn't bother him at all. Still, I'm now wishing that it did have the airmatic suspension instead of the springs, especially since I ended up with the aftermarket warranty. Oh well.
Stereo sound quality is mediocre at very best. This does not have the Bang and Olufsen system. I'm assuming it is just their bottom line audio package. I will be researching upgrading this. My dad is not an audiophile by any means, but he is hard of hearing, so a nice, crisp and clean sound that is oriented to fill the cab and be better at ear level rather than being tinny and flat down at the floor mats would help him be able to hear better for music, directions, calls, etc.
Navigation is so ridiculously painful to use. Not even worth struggling through. Unfortunately, using Apple Maps through bluetooth doesn't give the visual, and the audio doesn't play well. You have to play music, but the volume of the directions matches that of the music and they compete with each other. It would be really nice if there is a way to input an address from his phone to the navigation. Or maybe through a voice command. Just not through the twisting *** letter by letter. This is a relatively big deal for him. He uses navigation daily. His memory isn't what it used to be, so he basically inputs all addresses to make sure he doesn't accidentally take a wrong turn. So an intuitive way to get around is important. I think he is wearing his airpods for directions for now until I figure this out.
I'll always nitpick and find problems, but overall it is a sweet ride. I'm happy enough. Just gotta iron out some of the small things.
So much so, that in August I picked up a 2013 ML350 for my daughter, sent her off to college with it, and she came back last night, giving me the chance to drive it again for the first time in 2 months. Wow, I really like "Millie." Told my daughter she'd have to take the old junker A4 back to school and leave this with me.

With that, some thoughts, suggestions, and considerations to many of your points below.
I didn't even think about Keyless Go and entry not being a standard option. That really sucks. I don't know why it didn't click to me that I had to turn the key to test drive it. Then looking at retrofitting - not even worth it. Just get used to the key. His escalade had a regular fob so not a big deal for him, but since my only 2 years newer Ram has it, it disappoints me that a similar year high end luxury vehicle doesn't have it standard.
The combination of the COMAND knob and the hard-buttons on the dash and the steering wheel make for many 1-click access sequences for so many common use cases- next song, volume, muting, switch to Nav, answer the phone, "press 2 to speak with service" with the phone pad, choose audio source, etc. I've found the (admittedly getting dated) usability to be ergonomically incredible. That said, tech flies by and things get very outdated. Apple-Play wasn't a thing in 2011 or 2013. In fact, no USB charging or data ports in my 2011 E class, but they are in the ML. My '15 Q7 doesn't have any USB ports and its entertainment system, also wheel-based, is an incoherent mess.
Apple maps and Wayze are much better; fabulous even, when there's an apple-play

Enjoy!
He likes it a lot. He took it on an 8 hour road trip on last Friday and had no complaints. Didn't even mention the fuel mileage. Bonus coming from another gas hog lol!
I've been loaded down at work so I haven't been on here doing any research. Trying to make a little time for that to make sure I can get familiar with it.
It needs a few cosmetic things that I'm looking for. If you guys know of anywhere good, please point me there.
Floor mats - I know these aren't rugged vehicles, but I want to get him some fitted mats. He is spill prone and if he is breathing, he has coffee with him. I've got Husky in my truck, and I've used Weathertech before. Any other suggestions for floor mats?
Window vent visors. This almost seems cheap on a Mercedes for some reason, but I can't find any of the plastic in-channel vent visors for the windows. We crack windows here, especially in the summer as we see north of 100 degrees regularly. Plus, it is good to be able to let it air out a bit while parked instead of sitting and getting stale.
Tint - I don't really need a suggestion here, just a note of what I plan to do. Front windows at very least need to match the back. I'm partial to some ceramic film closer to the 5-10% range. Illegal here, and most places, but again with the heat, and the fact that this god forsaken city we live in is riddled with petty thieves, I'd rather chance a ticket than a broken window for the change in the console.
Not cosmetic and not a need, but rather a curiosity I intend to do some research on. I've read ramblings about tunes getting these things close to 600hp. Now that is insane and would almost certainly void my warranty, but maybe down the line, consider tuning if it smooths it out, makes it more efficient, gives it a little extra, etc.
Some of my complaints -
I didn't even think about Keyless Go and entry not being a standard option. That really sucks. I don't know why it didn't click to me that I had to turn the key to test drive it. Then looking at retrofitting - not even worth it. Just get used to the key. His escalade had a regular fob so not a big deal for him, but since my only 2 years newer Ram has it, it disappoints me that a similar year high end luxury vehicle doesn't have it standard.
No remote start - this is another mind boggler. I had remote start in my mid trim level 2008 Chevy Silverado. How is that still an option?
Still getting used to it not being a touch screen display. He really likes the little knob on the center console. Me, meh. I'm young and prefer touch everything I guess.
The backup camera quality is pretty awful. Is there a good plug and play unit you guys are aware of off the top of your heads? Or is it an input/display resolution issue on the dash that will hold it back? Also, anyone know about adding a second video feed for a front camera? For parking and such?
Rides a bit like a sloppy sports car. Not as smooth as I would like, but he said it doesn't bother him at all. Still, I'm now wishing that it did have the airmatic suspension instead of the springs, especially since I ended up with the aftermarket warranty. Oh well.
Stereo sound quality is mediocre at very best. This does not have the Bang and Olufsen system. I'm assuming it is just their bottom line audio package. I will be researching upgrading this. My dad is not an audiophile by any means, but he is hard of hearing, so a nice, crisp and clean sound that is oriented to fill the cab and be better at ear level rather than being tinny and flat down at the floor mats would help him be able to hear better for music, directions, calls, etc.
Navigation is so ridiculously painful to use. Not even worth struggling through. Unfortunately, using Apple Maps through bluetooth doesn't give the visual, and the audio doesn't play well. You have to play music, but the volume of the directions matches that of the music and they compete with each other. It would be really nice if there is a way to input an address from his phone to the navigation. Or maybe through a voice command. Just not through the twisting *** letter by letter. This is a relatively big deal for him. He uses navigation daily. His memory isn't what it used to be, so he basically inputs all addresses to make sure he doesn't accidentally take a wrong turn. So an intuitive way to get around is important. I think he is wearing his airpods for directions for now until I figure this out.
I'll always nitpick and find problems, but overall it is a sweet ride. I'm happy enough. Just gotta iron out some of the small things.
hk stereo is very good, spend some time with the adjustments. It has too much treble naturally, and the bass needs to be turned up as Toadroller mentioned. Or it's my middle-aged hearing! What?
Ride is mushy, that's how it is with the ML/GLE, except for AMG versions.
Navigation takes time to learn. Far less intuitive than BMW or VW navigation. But learnable.
Be careful with a tune. Tune = reduced powertrain life. If it were mine, I wouldn't do it. I prioritize high mileage/longevity, not everyone shares that view.
So much so, that in August I picked up a 2013 ML350 for my daughter, sent her off to college with it, and she came back last night, giving me the chance to drive it again for the first time in 2 months. Wow, I really like "Millie." Told my daughter she'd have to take the old junker A4 back to school and leave this with me.

With that, some thoughts, suggestions, and considerations to many of your points below.
I'm interested in the answer to this as well. My E350 has the OEM rubber winter mats (get 'em from Amazon of all places) and they're nice.
Bummer that you missed that. Definitely a "must have" feature as I've looked at used Mercs. Why it isn't standard? Because people will still pay for it in a Merc. For me, it doesn't matter: I'm buying 5+ years old anyway and just look for well-appointed cars on my searches. But yeah, a $15k Kia's going to have more tech than a Merc? Crazy.
Glad I'm not the only one that recognizes that. I mean I realize I could have done more research and kept an eye on the market for longer and maybe found something EXACTLY what I'd like to have bought, but frankly, I didn't really know I'd care that it did/didn't have some of these features as I just assumed. That is definitely on me.
I can understand the desire for touch screen, though I personally prefer the wheel. Technology changing rapidly through the last 10 years.
The combination of the COMAND knob and the hard-buttons on the dash and the steering wheel make for many 1-click access sequences for so many common use cases- next song, volume, muting, switch to Nav, answer the phone, "press 2 to speak with service" with the phone pad, choose audio source, etc. I've found the (admittedly getting dated) usability to be ergonomically incredible. That said, tech flies by and things get very outdated. Apple-Play wasn't a thing in 2011 or 2013. In fact, no USB charging or data ports in my 2011 E class, but they are in the ML. My '15 Q7 doesn't have any USB ports and its entertainment system, also wheel-based, is an incoherent mess.
It will take some playing with the features to see just how usable the whole thing is. My dad is old enough that he has no interest in seeking out the tech and learning it on his own, but if it is there and I can show him how to use it, he will.
There are many android replacement screens and units for the Eclass, probably applies to ML. Search YouTube? I honestly have not searched anywhere for anything other than on here. I know I need to. I shouldn't just come to the boards without looking, but often times items are so common to be replaced that a forum frequenter would be able to give me an answer in 2 minutes that might take me hours of searching.
Don't be afraid to crank up the bass on the Harmon Kardon to +5 or +6. It gets stronger without bloating or getting muddy. I've turned down the treble a notch. It gets loud and clear. I cranked bass up about 80% and treble at about 90%. It isn't garbage, but I just expected high end sound. I really think it has more to do with speaker location than quality overall. Everything is low in the doors. Nothing up top at the ear height.
The native navigation is pretty dated, but... While the assistant's voice is speaking, you can adjust their volume relative to the music playing. Nice. It does a great job of listing recent destinations without having to save/program them in. You should be able to voice-command a destination in, but it's a learning curve that hasn't been worthwhile for me in 5 years of ownership.
Apple maps and Wayze are much better; fabulous even, when there's an apple-play
Yeah Carplay is a newer item, I didn't really expect that, though admittedly he was disappointed when it didn't do that. I put an aftermarket Kenwood setup in his Escalade that pulled up Apple Maps on the display and was a much easier system to use that he really liked. So this portion was a step backwards for him for sure. I will play with it when I have more time and see if it gets any better.
Spend more time with it and you'll come to appreciate how well thought out many things are. But technology is on a fast pace and things that were breakthroughs like Distronic are now commonplace commodities on many vehicles. Including Mercedes. You just have to pay for them.

The power is really all I focus on the few times I have driven it. That is impressive. That is what makes me really like it. The other items are convenience things really, and he is grateful to have it, so he isn't complaining about anything at all. Just me and my unrealistic expectations on my beggars budget. Shame I didn't just order him a new G wagon!
Enjoy!
Last edited by Jbtyson; Oct 17, 2020 at 02:05 AM.



