M-Class (W166) Produced 2012-2015

Command frozen

Old May 4, 2021 | 11:53 AM
  #1  
paulwith's Avatar
Thread Starter
Member
 
Joined: Jan 2020
Posts: 129
Likes: 17
From: cheshire uk
ml350amg slk 320
Command frozen

Hi,
2014 Ml 350"
The Command is "freezing" on occasion. It also seems to default to "MB APPS". and split screen is inop.
Is there a way to reset or re-boot the system?
Thanks
Reply
Old May 4, 2021 | 04:22 PM
  #2  
we47b1me's Avatar
Super Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2018
Posts: 706
Likes: 114
From: Los Angeles, CA
'22 GLE 350 | '15 ML250 | '87 560SL | '19 GLC 300 | '12 C250 (sold) | '02 ML500 | '98 C230
Originally Posted by paulwith
Hi,
2014 Ml 350"
The Command is "freezing" on occasion. It also seems to default to "MB APPS". and split screen is inop.
Is there a way to reset or re-boot the system?
Thanks
hold the power button for 5-10 seconds -- it forces it to shut down. like a hard shutdown on a pc
Reply
Old May 14, 2021 | 10:55 AM
  #3  
paulwith's Avatar
Thread Starter
Member
 
Joined: Jan 2020
Posts: 129
Likes: 17
From: cheshire uk
ml350amg slk 320
Originally Posted by we47b1me
hold the power button for 5-10 seconds -- it forces it to shut down. like a hard shutdown on a pc
Thanks for that, but didn't work.
Any other suggestions please? I try to go to split screen for tv but it goes to "Mercedes Apps" and freezes.
Thanks
Reply
Old May 14, 2021 | 11:02 AM
  #4  
we47b1me's Avatar
Super Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2018
Posts: 706
Likes: 114
From: Los Angeles, CA
'22 GLE 350 | '15 ML250 | '87 560SL | '19 GLC 300 | '12 C250 (sold) | '02 ML500 | '98 C230
Originally Posted by paulwith
Thanks for that, but didn't work.
Any other suggestions please? I try to go to split screen for tv but it goes to "Mercedes Apps" and freezes.
Thanks
Sounds like it needs to be flashed at the dealer. ROM may be corrupted somehow. Yours has the TV tuner in it you say?
Reply
Old May 14, 2021 | 11:05 AM
  #5  
paulwith's Avatar
Thread Starter
Member
 
Joined: Jan 2020
Posts: 129
Likes: 17
From: cheshire uk
ml350amg slk 320
Originally Posted by we47b1me
Sounds like it needs to be flashed at the dealer. ROM may be corrupted somehow. Yours has the TV tuner in it you say?
Yes it has TV which I can usually watch in motion via split screen to the passenger but selecting split screen brings up MB apps and then cannot select any function without switching off and on again.
Will my indy be able to update the software?
Reply
Old May 14, 2021 | 11:07 AM
  #6  
we47b1me's Avatar
Super Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2018
Posts: 706
Likes: 114
From: Los Angeles, CA
'22 GLE 350 | '15 ML250 | '87 560SL | '19 GLC 300 | '12 C250 (sold) | '02 ML500 | '98 C230
Originally Posted by paulwith
Yes it has TV which I can usually watch in motion via split screen to the passenger but selecting split screen brings up MB apps and then cannot select any function without switching off and on again.
Will my indy be able to update the software?
ask your indie
Reply
Old May 14, 2021 | 11:07 AM
  #7  
paulwith's Avatar
Thread Starter
Member
 
Joined: Jan 2020
Posts: 129
Likes: 17
From: cheshire uk
ml350amg slk 320
Will do thanks
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Thread Tools
Search this Thread
Rate This Thread
Rate This Thread:
You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 04:40 AM.

story-0
New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

Slideshow: Mercedes-AMG's new electric GT 4-Door Coupe trades combustion for software, synthetic noise, and more than 1,100 horsepower.

By Verdad Gallardo | 2026-05-20 20:08:15


VIEW MORE
story-1
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-2
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-3
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-4
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-5
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-6
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-7
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-8
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-9
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE