Check Engine Light
When my car was under warranty, I also had a check engine light then, and I saw them read the codes. Take a handheld device, plug it in under the hood, and voila, 30 seconds later he'd figured out the code, and then told me what it was. I'm not necessarily upset with the fact that they're charging nearly $100 for a mere few seconds of work -- equipment investment, etc., may actually make that price necesary. I do, however, object to them stating it takes over an hour to get the code! I've seen them do it before, and it's just insulting.
Afterwards, I called up my local independent Benz shop, hoping they were cheaper. Nope, the independent also wanted $100.00, and his labor rates were identical to my local dealer ... kinda makes you wonder, is it worth owning an MB after the warranty period runs out?
Our Honda can get service the very next day. Why are MB dealership service centers so booked? Is it because MBs are breaking down at a phenomenal rate? How hard is it to get an appointment in your area?



