Alternator not covered by warranty!
Thread Starter
Newbie
Joined: Jan 2013
Posts: 3
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E 350 2011
Alternator not covered by warranty!
I just had my new mb E 350 2011 died on me . Tow to mb . Get a loaner great . Get a phone call today from the dealer, I must replace the alternator and the battery and pay for it ! Reason the alternator have salt water and it is not covered . It is an outside elements. I am park more than 10 years in the same spot never happen. I live in Miami sure but I did not the beach for years. He told I was in a poodle?
Please help
Please help
MBWorld Fanatic!
Joined: Jun 2005
Posts: 1,511
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From: Chicago
2025 AMG E 53; 2018 GLC300 4Matic; 2003 360 Modena
I'm guessing that you mean a puddle - as in the alternator was water damaged by submersion. If that's the case then a good portion of the car would have been submerged also. Ask for further evidence of water damage and how only the alternator could have been water damaged. Are you missing the belly pan? Allowing water intrusion? Just some thoughts... As an FYI - OE alternator suppliers conduct salt spray tests for durability as airborne salt is expected in various climates.
Thread Starter
Newbie
Joined: Jan 2013
Posts: 3
Likes: 0
E 350 2011
The alternator has salted water ! Damages from environment !
Go back to the dealer ! Environment damages not cover by MB warranty ! Living in Florida risk of salt water is inevitable ! My MB E350 2011 cannot be repair.
The car was parked at the same spot for all this time. I was on vacation for 15 days. No hurricane. And the alternator has salt water by a "virtual" wave.
Solution from the dealer of Coral Gables : call your insurance.
Done. Now they want to give me recycle one. The dealer charge $1000 for the new one. High price ?..
I am still fighting.
Please help if you have any advice.
The car was parked at the same spot for all this time. I was on vacation for 15 days. No hurricane. And the alternator has salt water by a "virtual" wave.
Solution from the dealer of Coral Gables : call your insurance.
Done. Now they want to give me recycle one. The dealer charge $1000 for the new one. High price ?..
I am still fighting.
Please help if you have any advice.
MBWorld Fanatic!
Joined: Mar 2011
Posts: 1,315
Likes: 4
E55, SL63, ML550
Unfortunate but outside influence is not covered ifnyou read the terms. Now I feel they would have to have a pretty bad shape alerternator to actually stick you with it, as the dealer needs to send its parts to the QEC for evaluation. A that time if they determine the cause is outside they will then send the part back and debit the dealer. This is why dealers have to be careful what they warranty.
