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ML 350 (2007) USA Model TeleAid problem

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Old 05-21-2015, 05:39 AM
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ML350 (2007) US model
Exclamation ML 350 (2007) USA Model TeleAid problem

We have a 2007 ML350, bought in the USA recently and exported to West Africa.

The vehicle has suffered 3 times with a discharged battery, which appears to be caused by the TeleAid module repeatedly trying to dial out / connect to base.

The dealership claims to have the M-B Star diagnostic computer, but says they are unable to de-activate the Tele-Aid module.

Does anyone know how to disable the unit? I have seen references to pulling certain fuses, but they are all for different vehicles.


Finally, the following items have stopped working - Radio, Headlights, Air-Con, Trafficators, Electric Wing-Mirrors. The dealership are trying to trace a water leak, which may have knocked out one of the SAMS. Any suggestions?
Old 05-21-2015, 01:42 PM
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ML350 (2007) US model
Update to the original post:

The M-B dealer says that the Gateway Module has been damaged by water ingress and they cannot interrogate the other modules to diagnose faults. They say they need to fit a new Gateway module first.

1) How much is a genuine gateway module from a M-B dealer in the US?

2) Any suggestions regarding the TeleAid unit? Is there a data sheet which can be provided to the dealer (who seems to have little experience of TeleAid?

Thanks

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