Hi all,

Maybe this is a unique case as I have not found a similar problem yet.

Here it is:

S500 Coupe 2017. I bought it new from Mercedes 2 months ago. Now 3000 km. The problem existed from the start. Took it to the dealer - could not solve it. Checked similar cars - not the same.

The case:
Easy entry/exit - ON. Memory position - saved.
And now the problem:
When I switch off the car and open the door the steering wheel goes up and the seat moves back (everything normal so far). Now, once the seat is back the BACKREST starts to move to 90 degrees which makes getting out of the car extremely uncomfortable. Logically it should tilt more to the back for easy entry, not to the front all the way to 90 degrees.
ALSO: After I get back inside the car and close the door the seat moves forward not to the saved position - more closer to the front. Instead of moving to the saved position 1.

I would assume that the backrest should not be tilting at all.

Any thoughts on how to solve it?

Thanks

Boris

 

Try saving it to memory 2. Or take it back and get another car. They should be bending over backwards to fix it, especially for the price of them cars!