Problems with my 2017 sl550
01-01-2019, 03:37 PM
#1
Problems with my 2017 sl550
How to I get to someone at MB that can help me with some problems with my SL. The man that contacted me from mercedes gave me answers that I know are not true and told me I had no place to go as he was the final say. I don't really want to mention the problems now as I would like to have someone contact me that is willing to sit down and discuss this with me. Thanks for any help you can offer. Happy New Year.
01-01-2019, 09:01 PM
#2
Out Of Control!!
Join Date: Sep 2018
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2017 GLE350 4MATIC
Sorry to hear about this situation.
Call a dealer in another city than the one you live.
Call Mercedes customer assistance: 1-800-367-6372, ask for another agent or representative. Ask to speak to that agent's manager.
Call a dealer in another city than the one you live.
Call Mercedes customer assistance: 1-800-367-6372, ask for another agent or representative. Ask to speak to that agent's manager.
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Les Jackson (01-02-2019)
01-02-2019, 09:49 PM
#3
Thanks for the reply. I think my problem is with Mercedes and no one wants to get involved. My dealer doesn't even call now. I will take your advice and try to get to someone above the person I spoke with.
Happy New Year
Happy New Year
