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Disenchanted & Sad

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Old 11-22-2019, 11:30 AM
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2020 GLE450
Disenchanted & Sad

Cannot post a picture of my new Benz..GLE450 had one day....now have loaner!!!
Navigation did not work...said they will have to order new chip..from Germany! Is this a forshadowing of things to come? Somewhat disenchanted with..Mercedes Benz of West Houston..Sewell Dealership. Any suggestions?

Sincerely
Disappointed


Last edited by Tk2menow; 11-22-2019 at 11:32 AM. Reason: Spelling
Old 11-22-2019, 11:32 AM
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16 E550 Cab, 2003 Ram bright red crewcab 4x4 we call Clifford :)
No they are usually pretty reliable.... no nav issues on my last 4 Mercedes... 3 of them ml/gle....
Old 11-22-2019, 11:50 AM
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Originally Posted by Tk2menow
Cannot post a picture of my new Benz..GLE450 had one day....now have loaner!!!
Navigation did not work...said they will have to order new chip..from Germany! Is this a forshadowing of things to come? Somewhat disenchanted with..Mercedes Benz of West Houston..Sewell Dealership. Any suggestions?

Sincerely
Disappointed
Hi and welcome to MBWorld!

Thank for joining our community, very sorry to read about your defective Nav system. I'm sure they will get it sorted out.

Bob
Old 11-22-2019, 12:38 PM
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2014 E350 also restored: 1969 Camaro convertible SS 1957 Chevy Belair 2dr hardtop
Originally Posted by Tk2menow
Cannot post a picture of my new Benz..GLE450 had one day....now have loaner!!!
Navigation did not work...said they will have to order new chip..from Germany! Is this a forshadowing of things to come? Somewhat disenchanted with..Mercedes Benz of West Houston..Sewell Dealership. Any suggestions?

Sincerely
Disappointed
The first year I had my MB the navigation did not work properly. In 2014 they went to a Garmen head unit that was and is a piece if garbage. After many service calls they finally replaced the head unit and the antennal on the roof. Since then I have had no problems with the navigation. You have to keep at it until they actually fix the problem. I think they put a 2013 head unit in mine since they worked fine in all the cars until they went to a cheap crap Garmin head unit. Garbage in Garbage out. You probably got one of the bad garmen units.
Old 11-22-2019, 04:59 PM
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That’s annoying. Hope it gets sorted quickly.
Old 11-22-2019, 08:46 PM
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Sorry to hear. Please post a photo of the GLE when it comes back home.

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