Disenchanted & Sad

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Nov 22, 2019 | 11:30 AM

Tk2menow

Thread Starter

Newbie

Joined: Nov 2019

Posts: 1

Likes: 0

From: Texas

2020 GLE450

Disenchanted & Sad

Cannot post a picture of my new Benz..GLE450 had one day....now have loaner!!!
Navigation did not work...said they will have to order new chip..from Germany! Is this a forshadowing of things to come? Somewhat disenchanted with..Mercedes Benz of West Houston..Sewell Dealership. Any suggestions?

Sincerely
Disappointed

Last edited by Tk2menow; Nov 22, 2019 at 11:32 AM. Reason: Spelling

Nov 22, 2019 | 11:32 AM

mrmotoguzzi00

MBWorld Fanatic!

Joined: Aug 2005

Posts: 1,306

Likes: 204

From: Sarasota, Florida

2023 E450 Cabriolet, 2019 F150 Platinum, 2014 Dodge Challenger R/T

No they are usually pretty reliable.... no nav issues on my last 4 Mercedes... 3 of them ml/gle....

Nov 22, 2019 | 11:50 AM

speedlimit

Administrator Emeritus

Joined: Feb 2011

Posts: 4,408

Likes: 473

Quote:

Originally Posted by Tk2menow

Hi and welcome to MBWorld!

Thank for joining our community, very sorry to read about your defective Nav system. I'm sure they will get it sorted out.

Bob

Nov 22, 2019 | 12:38 PM

dbldpr

MBWorld Fanatic!

Joined: Mar 2014

Posts: 6,397

Likes: 695

From: Northwest Illinois

2014 E350 also restored: 1969 Camaro convertible SS 1957 Chevy Belair 2dr hardtop

Quote:

Originally Posted by Tk2menow

The first year I had my MB the navigation did not work properly. In 2014 they went to a Garmen head unit that was and is a piece if garbage. After many service calls they finally replaced the head unit and the antennal on the roof. Since then I have had no problems with the navigation. You have to keep at it until they actually fix the problem. I think they put a 2013 head unit in mine since they worked fine in all the cars until they went to a cheap crap Garmin head unit. Garbage in Garbage out. You probably got one of the bad garmen units.