Svc B and a Nav update surprise
#1
Member
Thread Starter
Svc B and a Nav update surprise
Took my '15 S550 in for svc B and aux battery replacement and asked for nav update to most current. The update now shows N.A. 2017/2018 V. 10.0 with Google. System still says Google was discontinued in 2015. However, for the first time, they left the Disc package with the thumbdrive inside and a code with my VIN. Never saw that before. The map also has a crisper, slightly more colorful look, or I am imagining it. Anyway, here's a pic of the package:
#2
Senior Member
Would you mind taking a picture of the window showing this? I just had mine updated and it shows 2016 NA v 7.0. Did my dealer screw up? I'd like ammunition, if you'd be so kind!
Thank you so much!
Thank you so much!
Last edited by Socalsteve; 07-12-2017 at 08:34 PM.
#3
Member
Thread Starter
Not sure what "window" you mean, but here are 2: 1 from car nav screen and the box cover
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Socalsteve (07-12-2017)
#6
Senior Member
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#8
Senior Member
Thank you again as this is the last free update and I'd certainly like it to be the most current.
Having it done on Monday.
#9
Member
Thread Starter
Glad to help. It'll be interesting to see if you find the graphics slightly improved. I did, but can't put my finger on why. Just seems cleaner and a bit more colorful.
#10
Senior Member
Not sure how much better it could be, but I won't know until they install it.
Thanks again!
#11
Senior Member
Thank you again for your thread, I'd still be on a earlier version and have to pay if I wanted anything newer.
#14
Super Member
I was told by the dealership that here in the UK the 2016 version is available, and 2017/2018 will be out in a few months time
#15
MBWorld Fanatic!
I was just in Germany and took a picture of the version in my rented 2017 S63 when I was changing the language from German to English. Here it is 2017 V10.0 for Europe.
#16
Super Member
Thanks, it seemed strange how it wouldn't be available in the UK but is in the US. My cars booked in for half way through august for another problem, I'll try get them to order the update now.
#18
#19
Senior Member
#20
Thanks for the incredibly unhelpful answer...that is great...
Anyways, back to the subject of the thread. I called my dealer and they still had the 2015 version of the NAV update and were not aware that V10 was available. So for those that are getting old updates or if you have a dealer that is not aware of the update, call the parts manager at your dealership. Email them the thread here and he/she will contact Mercedes Nav and have the new update shipped out. Mine is getting done tomorrow along with some other software updates. I will reply back if I see any major differences between the versions.
Anyways, back to the subject of the thread. I called my dealer and they still had the 2015 version of the NAV update and were not aware that V10 was available. So for those that are getting old updates or if you have a dealer that is not aware of the update, call the parts manager at your dealership. Email them the thread here and he/she will contact Mercedes Nav and have the new update shipped out. Mine is getting done tomorrow along with some other software updates. I will reply back if I see any major differences between the versions.
#21
Senior Member
Thanks for the incredibly unhelpful answer...that is great...
Anyways, back to the subject of the thread. I called my dealer and they still had the 2015 version of the NAV update and were not aware that V10 was available. So for those that are getting old updates or if you have a dealer that is not aware of the update, call the parts manager at your dealership. Email them the thread here and he/she will contact Mercedes Nav and have the new update shipped out. Mine is getting done tomorrow along with some other software updates. I will reply back if I see any major differences between the versions.
Anyways, back to the subject of the thread. I called my dealer and they still had the 2015 version of the NAV update and were not aware that V10 was available. So for those that are getting old updates or if you have a dealer that is not aware of the update, call the parts manager at your dealership. Email them the thread here and he/she will contact Mercedes Nav and have the new update shipped out. Mine is getting done tomorrow along with some other software updates. I will reply back if I see any major differences between the versions.
#22
I tried to have my dealer update the NAV, but I was told that it would cost $65 (my 2015 S550 is 3 years + 2 months old). She said it wasn't free since I didn't purchase the service option. Is this supposed to be a free upgrade or not? and what service option could she be talking about?
#23
MBWorld Fanatic!
I tried to have my dealer update the NAV, but I was told that it would cost $65 (my 2015 S550 is 3 years + 2 months old). She said it wasn't free since I didn't purchase the service option. Is this supposed to be a free upgrade or not? and what service option could she be talking about?
I am not sure what the "service option" is all about. But you get 3 years of free map updates. You missed it by 2 months.
#24
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#25
Responsibility for update notification is on MB: “Mercedes-Benz will inform owners when a new update is available.” & “MBUSA will reach out to Multi-Year Update Program customers when a map update is available for their vehicle.” Given your only 2 months out, I suggest contacting MB: http://mercedes-benz.custhelp.com/ap...es-benz-usa%3F to request free update if you were not notified during factory warranty period.