so expensive

 

Hey Turbo, thanks for the price list. It is very expensive but I have to have that front bumper. At least now I know I am getting charged exactly as that price list states and not over.

 

Did you contact evosport first? What did they say?

 

Of course, I contacted evosport first before anyone else. Ben said he would look into it as he saw it pictured in the catalogue. When I didn't here back from him I e-mailed him again. Then I went out serching for myself. I was directed to Spreewell by alexbenz as that is where he got his. They started off great and got me pricing and even an ETA, then I started having trouble getting a hold of them. They also never returned my calls and I was calling them to send the money for the order. I then contacted Ben at evosport again for some help and with the info. that I was given from Spreewell. Ben's reponse was, "the price is about the same as ours and make sure it is authentic." That didn't help me, I still wanted to purchase the bumper through him so I e-mailed him once again for info. before I went ahead and ordered the bumper from someone else. NO RESPONSE! I even apologized to Ben if I was being a bother as I really wanted the bumper and noone would help. Finally, I called Carlsson myself and spoke to the rep. there in Germany. He asked me to explain my situation and so I did. He apologized for the neglect I received from everyone and then asked me for my info. Within an hour I had a quote on pricing, shipping and avail! He told me that they were starting to produce the bumpers again on request and that he could airfreight it for me immediately. I placed the order with him and now waiting on instructions to wire the money before he ships it.

I don't want to talk down Ben or evosport but I all I have to say is that I did not get the service I expected. Maybe Ben was really busy but if he at least told me that, I would have been content. I see Ben on-line here all the time yet it seemed that I was bothering him. Sorry Ben, no offense to you or your organization but I am just stating my experience. No hard feelings though and I look forward to even purchasing other items from Ben at evosport in the future as I have heard great things about them. I just didn't get the service that I had heard so much about. Thanks anyway and I can't wait for the arrival of my new bumper from Carlsson. I will post some pics. once it's painted an on the car.

Regards...J

 

Jimmy,

There is definitely no offense taken, as it is your opinion which you are entitled to. I do want to make it known that I did attempt to return every email you had sent, but it looks like something went wrong there. I will contact you privately, so we can hopefully figure where the communication errors took place. Regardless, congratulations on the new bumper (once it comes)!

Thanks,
Ben

 

Ben, thank you for your quick response. I don't know what went wrong with your e-mail but I look forward to talking to you about this privately and resolving the "communication error." Again, thanks for for taking it as it is and not being offended as my intention was never to offend or put down, but rather to state my opinion of my experience as asked by a fellow member. I Look forward to future business with you. Thanks again and have a great day!

Best regards,

J

 

Ben and I just finished a long discussion about PM's and e-mail and came to a conclusion that there was a PM mis-communication on messages I was sending but he was not receiving. Just wanted to clear the air and that I will be doing business with Ben and evosport in the future. Thanks...J

(edited for misspelling, sorry)