How do MB owners deal with their Dealership B.S.
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How do MB owners deal with their Dealership B.S.
How do MB owners deal with their Dealership B.S.
I just purchase my CL500 2 months ago. The car has been in for service 3 times already. Ok I’m not crying. American Service Center in Arlington has treated me pretty good but they never have a loaner car available. I always have to get some ****ty car from Enterprise which is ok. But I wonder how silly I would feel if I would have purchase my car new for a 100k and have to drive around in a neon or Taurus. If you want upgrade to a C230 you have to pay an extra 20 dollars. Ok on last week my shifter went out on my car, mind you I only drive the car 2 times a week. The Mercedes dealership in Silver Spring gives me a hard time about receiving a free renter car b/c I didn’t purchase the car from their dealership. As my girlfriend continue to fuss we finally get a free renter car but I know she’s laughing in the inside b/c we never have a problem at the Lexus or Acura dealership with receiving a loaner. I arrive on Friday afternoon to pick up my car guess what it’s not ready as promise the car won’t be ready until 2pm today. But I sincerely doubt it will be ready. All I’m going to say is that I love my CL500 but I’m already only after 2 months of ownership really don’t know if I can deal with MB dealerships/customer svr.
I call the Lexus dealership as soon as I got to work on today. I doubt I'll trade my car in for a Lexus but i'm sure everybody around here know how it feels when you receive crappy customer service.
I just purchase my CL500 2 months ago. The car has been in for service 3 times already. Ok I’m not crying. American Service Center in Arlington has treated me pretty good but they never have a loaner car available. I always have to get some ****ty car from Enterprise which is ok. But I wonder how silly I would feel if I would have purchase my car new for a 100k and have to drive around in a neon or Taurus. If you want upgrade to a C230 you have to pay an extra 20 dollars. Ok on last week my shifter went out on my car, mind you I only drive the car 2 times a week. The Mercedes dealership in Silver Spring gives me a hard time about receiving a free renter car b/c I didn’t purchase the car from their dealership. As my girlfriend continue to fuss we finally get a free renter car but I know she’s laughing in the inside b/c we never have a problem at the Lexus or Acura dealership with receiving a loaner. I arrive on Friday afternoon to pick up my car guess what it’s not ready as promise the car won’t be ready until 2pm today. But I sincerely doubt it will be ready. All I’m going to say is that I love my CL500 but I’m already only after 2 months of ownership really don’t know if I can deal with MB dealerships/customer svr.
I call the Lexus dealership as soon as I got to work on today. I doubt I'll trade my car in for a Lexus but i'm sure everybody around here know how it feels when you receive crappy customer service.
Last edited by rogers3; Sep 12, 2006 at 02:12 PM.
