R-Class (W251) Produced 2006-2013: R320CDI, R350, R420CDI, R500

Question / help requested - rear seat entertainment versions

Old Aug 9, 2012 | 01:38 AM
  #1  
airfrance777's Avatar
Thread Starter
Newbie
 
Joined: Aug 2012
Posts: 1
Likes: 0
r-class
Question / help requested - rear seat entertainment versions

Hi,
Great forum, glad to be here. I was hoping you guys could give me a hand. I just picked up on lease one of the last 2012 R's. The car I finally selected from one of my local dealers had to be trucked in. When I got his final quote, I was in the process of countering, and he told me that it turned out he'd need to raise his price. This was because the original spec sheet on the car showed only the "pre-wiring" option, costing about $300, for the rear entertainment system. However, the car actually had a $1900 system installed, and thus he'd need to charge me more. This being my first MB, I assumed I'd be getting the system described in the 2012 catalog, which can be seen here on eBay (unfortunately the R is now gone from the MBUSA.com site):

http://www.ebay.com/itm/Mercedes-Ben...item1e6f66aeb5

Sure enough, when I picked up the car, there was an entertainment system in the car that was not identical to this. It looked cheaper, and in fact I'd seen it in a used R the dealer was trying to sell me. I took a few pics I attached. Not only did I tell the dealer that this is not the system I was expected, but the dealer cannot find the 2 wireless headphones described in my 2012 R manual that should be in the system (also in the Ebay listing).

My suspsicion is the dealer from whom my dealer got this car installed some older, cheaper system, and my dealer is trying to pawn this off on me as "the" entertainment system that is in the ebay listing and my 2012 manual. He's claiming amazingly that I have the true, proper rear seat entertainment system available for the R. I'm 100% certain this is not true, and the one in the ebay listing is the one I should be getting for that price. The dealer agreed to swap out the system I have with this proper system, if I can show him that I got the wrong system. So I'm trying to come up with some credible info to prove this basically. Unfortunately I have not been able to locate clear info online describing the differences between two systems, which I'd like to use.

I did see an article here...

http://www.benzblogger.com/2008/03/m...-for-2009.html

...which seems to show the old system I have, and discuss the newer system I should have. The newer system as far as I can tell also has a part number B67827052.

Could anybody please provide me info on this older system, how much it costs, is it indeed an OEM MB product, and also confirmation that the system from the ebay listing is the one I should be getting as the $1900 "Rear seat entertainment system" as an option on a 2012 R-class?

Thanks very much for your time and help in responding to this.
Attached Thumbnails Question / help requested - rear seat entertainment versions-photo-1.jpg   Question / help requested - rear seat entertainment versions-photo-2.jpg  
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Thread Tools
Search this Thread
Rate This Thread
Rate This Thread:
You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 06:01 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE