R-Class (W251) Produced 2006-2013: R320CDI, R350, R420CDI, R500

COMMAND System Repair Service

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Old Oct 2, 2013 | 02:58 PM
  #1  
Cucucachu's Avatar
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R500
COMMAND System Repair Service

Can anyone recommend a repair service for the factory COMMAND head unit?

My 2007 R500 COMMAND unit LCD display driver is failing. Sometimes it displays properly and other times its scrambled. All other functions (Radio, XM, NAV, backup camera, Phone, control of rear seat entertainment, etc.) work fine, its just a display issue. Sometimes if you push "EJECT" to fold down the display the scrambling clears.

I've seen threads recommending repair shops, but can't seem to find them now. Any help would be most appreciated.

Last edited by Cucucachu; Oct 2, 2013 at 07:53 PM.
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Old Oct 3, 2013 | 01:20 PM
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2011 C300 4matic, 2015 Porsche Macan S, 2006 R500 (sold)
It was my thread and not sure what had happened to it. See you IM for contact info.
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Old Oct 6, 2013 | 04:27 PM
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Cucucachu's Avatar
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R500
Thank you for the PM and repair info.

Good to know this isn't gonna cost $800
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Old Oct 29, 2013 | 12:58 AM
  #4  
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2007 R350 and 1998 ML320
My command unit is dead as well, died when I installed the Nav disc. Could you send me the info as well?
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Old Oct 29, 2013 | 04:30 PM
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2007 R320 4matic / Airmatic
Can't we just post the contact information here for everyone?
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Old Oct 30, 2013 | 10:49 AM
  #6  
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Originally Posted by PeteInLongBeach
Can't we just post the contact information here for everyone?
agree
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Old Oct 31, 2013 | 05:08 PM
  #7  
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2011 C300 4matic, 2015 Porsche Macan S, 2006 R500 (sold)
Post got deleted last time. Here it is:

The forum took out my thread. Here is the link:

http://www.ebay.com/itm/MERCEDES-BEN...item2a31d89b07

the person info is:
Jimmy Chen
ALPINE AUTO SOUND
140 HIRSCHFIELD PL
NEW MILFORD, NJ 07646

He fixed my broken R'class LED screen and the unit is still working today after more than a year.
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Old Nov 2, 2013 | 09:27 AM
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2005 C240 2011 R350
I suspect that the intermittent display is caused by bad contact somewhere... The fact that ejecting CD fixes thing sometimes points to this. either a wire/connector or even the hundreds of contacts at the edge of the LCD.. a very good electronics technician could check this out.
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