Designo error..
Thread Starter
Member
Joined: Feb 2003
Posts: 237
Likes: 0
From: Long Island
2011 BMW 750 Individual, 2012 Jeep Wrangler Unlimited Arctic Edition
Designo error..
So, Greg from Glauser calls me last night and gives me an update on the status of my order (8PM New York Time, and was very up to date on my delivery schedule). He recieved a call from the people at the docks in Baltimore, asking if my car was sold, and if not, could they keep the car for photographs. Turns out that customers who ordered the Mocha Designo option are not accepting their cars as the pictures in the brochure are not the same configuration as what the pictures indicated. They wanted to email the photos to MB and show them the error.
Now, I saw actual pictures and I am more than pleased. But, 3 months ago when I sat at my local dealer and placed an order, i was using the pictures in the brochure as the basis for my decision. If you have the brochure, take a look at the designo page, then look at the photos I posted on my initial thread. Would you cancel, or keep the car????
BTW...Greg from Glauser is terrific, and if all goes well, my car should arrive at my office here in NY by the 31st. YEAH!
Now, I saw actual pictures and I am more than pleased. But, 3 months ago when I sat at my local dealer and placed an order, i was using the pictures in the brochure as the basis for my decision. If you have the brochure, take a look at the designo page, then look at the photos I posted on my initial thread. Would you cancel, or keep the car????
BTW...Greg from Glauser is terrific, and if all goes well, my car should arrive at my office here in NY by the 31st. YEAH!
Super Member
Joined: Aug 2005
Posts: 822
Likes: 0
From: Oregon
Harley-Davidson
Originally Posted by Taurian
. . . I saw actual pictures and I am more than pleased. . . Would you cancel, or keep the car????
Thread Starter
Member
Joined: Feb 2003
Posts: 237
Likes: 0
From: Long Island
2011 BMW 750 Individual, 2012 Jeep Wrangler Unlimited Arctic Edition
No...I am NOT canceling this car. My question is if YOU ordered the car and received a completely different interior than expected, what would YOU do?
I am so excited to get this car in 2 weeks...not a shot of canceling. Besides, I already told my Audi salesman I wasn't taking the S8.
I am so excited to get this car in 2 weeks...not a shot of canceling. Besides, I already told my Audi salesman I wasn't taking the S8.
Thread Starter
Member
Joined: Feb 2003
Posts: 237
Likes: 0
From: Long Island
2011 BMW 750 Individual, 2012 Jeep Wrangler Unlimited Arctic Edition
https://mbworld.org/forums/s-class-w221/158627-i-m-back-good-news.html
I can't scan the photos from the brochure, but any dealer can give you the S class materials.
I can't scan the photos from the brochure, but any dealer can give you the S class materials.
Super Member
Joined: May 2004
Posts: 579
Likes: 0
From: ...
...
Originally Posted by Taurian
No...I am NOT canceling this car. My question is if YOU ordered the car and received a completely different interior than expected, what would YOU do?
I am so excited to get this car in 2 weeks...not a shot of canceling. Besides, I already told my Audi salesman I wasn't taking the S8.
I am so excited to get this car in 2 weeks...not a shot of canceling. Besides, I already told my Audi salesman I wasn't taking the S8.
Super Member
Joined: Aug 2005
Posts: 822
Likes: 0
From: Oregon
Harley-Davidson
Taurian - I've just seen the S-Class brochure and studied your photos from the Glauser car in Baltimore. The interior in the Baltimore car looks like the Cognac Brown/Black that is standard in the Anniversary Edition SL550, and optional in the 2007 E-Class Sport. I noticed in the S-Class brochure that all three of the Designo packages are marked "Delayed Availability". I am surprised they are shipping substitute configurations. Does the Baltimore car have the Mocha Black exterior paint? Are the seats and dash Nappa leather? Is the wood Natural Maple? More importantly, do you like Cognac Brown (if that is the color)?
Will Glauser allow you to see the car in person before you decide? I can understand why others are refusing to accept their cars. When you pay $11,120 extra for exclusive colors, you have the right to be disappointed when the interior looks completely different than you expected.
Will Glauser allow you to see the car in person before you decide? I can understand why others are refusing to accept their cars. When you pay $11,120 extra for exclusive colors, you have the right to be disappointed when the interior looks completely different than you expected.
Trending Topics
Almost a Member!
Joined: Aug 2006
Posts: 71
Likes: 0
Originally Posted by Taurian
No...I am NOT canceling this car. My question is if YOU ordered the car and received a completely different interior than expected, what would YOU do?
I am so excited to get this car in 2 weeks...not a shot of canceling. Besides, I already told my Audi salesman I wasn't taking the S8.
I am so excited to get this car in 2 weeks...not a shot of canceling. Besides, I already told my Audi salesman I wasn't taking the S8.
MB World Stories
The Best of Mercedes & AMG
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
10 Most Reliable Mercedes-Benz Models You Can Buy Used
Verdad Gallardo
Mercedes Teases Updated EQS With Steer-By-Wire and a Yoke
Verdad Gallardo
8 Mercedes Models With Poor Reliability Records
Verdad Gallardo
Senior Member
Joined: May 2003
Posts: 301
Likes: 0
From: Atlanta
2004 S55
The descrepancy is what I was referring to in my post in the linked thread above. The brochure photos for Mocha/Espresso look very different and even include an interior leather sample. So, it's completely reasonable for customers ordering that to have expected what the brochure displayed. I can imagine some of those folks are pissed as hell. I know I would be.
Personally, I like the brochure color scheme over the actual ones for the Espresso edition. Of course, my Designo choice for my 2008 W221 will be the Graphite. After seeing this, I may will make serious efforts to see it in person on a 2007 production model before I finalize my order.
Jeff
Personally, I like the brochure color scheme over the actual ones for the Espresso edition. Of course, my Designo choice for my 2008 W221 will be the Graphite. After seeing this, I may will make serious efforts to see it in person on a 2007 production model before I finalize my order.
Jeff
Out Of Control!!
Joined: Jul 2003
Posts: 15,901
Likes: 4,630
From: North Scottsdale, AZ
'71 Pinto
Originally Posted by Taurian
Would you cancel, or keep the car????
Last edited by konigstiger; Mar 9, 2007 at 03:31 PM.
Out Of Control!!
Joined: Jul 2003
Posts: 15,901
Likes: 4,630
From: North Scottsdale, AZ
'71 Pinto
Originally Posted by cyclerider
Dan, do you think the leather in the large picture is Cognac Brown? Hard to tell in a photo.
Last edited by konigstiger; Aug 18, 2006 at 06:37 PM.
Almost a Member!
Joined: Aug 2006
Posts: 71
Likes: 0
Originally Posted by konigstiger
Seems too light in comparing it to the 07 E brochure as I think you’re doing. Call me crazy but it looks as though, with this particular vehicle, they simply reversed the carpeting/leather colors (color scheme) shown in the S brochure. Same coloring, still qualifies for Espresso edition only reversed from the brochure. All guess work - we’re working from brochures. Now I need a Remy Martin!
Thread Starter
Member
Joined: Feb 2003
Posts: 237
Likes: 0
From: Long Island
2011 BMW 750 Individual, 2012 Jeep Wrangler Unlimited Arctic Edition
Greg is going to send me pictures when the car arrives in Colorado. Either way, I'm taking the car. BTW, I was driving home today and who do I see going in and out of traffic??? CHUCKY300
Banned
Joined: Jun 2006
Posts: 3,640
Likes: 13
From: NYC
2014 S550
Originally Posted by Taurian
Greg is going to send me pictures when the car arrives in Colorado. Either way, I'm taking the car. BTW, I was driving home today and who do I see going in and out of traffic??? CHUCKY300
LOL How FUNNI WAS THAT!!!!
How would you describe my driving??? "IN AND OUT OF TRAFFIC" he he he.
God! Why do ppl drive so slow?!
Out Of Control!!
Joined: Sep 2005
Posts: 18,414
Likes: 6
From: West Michigan
2007 E63
Originally Posted by konigstiger
Personally I agree with the original buyers and like the Armagnac Brown better. IMHO the darker interior is classier. However, I am rather conservative. But hey, it’s your call. Best of luck either way.
Super Member
Joined: Dec 2003
Posts: 663
Likes: 6
designo Espresso Edition - the scoop
The interior for the Espresso edition, Armagnac,is in fact the color which is appearing the cars. It is more orange than the sample in the brochure - almost the color of a basketball. The issue lies with the brochure which has the incorrect color leather color in the sample page. This apparently will be corrected in the subsequent printing of the brochure. The interior is correct, in that is it Armagnac (and not cognac brown). However, the brochure was wrong as the leather sample was clearly not armagnac.
Super Member
Joined: Dec 2003
Posts: 663
Likes: 6
Yes - colors are one of the most subjective things. Interesting to note, the armagnac color is nearly identical to the interior color "light brown" from the MY06 espresso edition. Colors like these, some love, some hate and some could care less. I think that is a good thing - these should be more unique compared to the standard colors.
Senior Member
Joined: May 2005
Posts: 324
Likes: 0
From: London UK
S500 LWB ( W221 ) - CL63 Biturbo ( W216 ) CL 55 Kompressor ( W215 Sold ) C43 AMG ( W202 Sold )
Originally Posted by boylston
Sorry, I would not pay $11,120 for seats the color of a basketball.
Me to
Super Member
Joined: Dec 2004
Posts: 972
Likes: 28
From: DFW
BMW M850i Gran Coupe
Originally Posted by silberrosa
..... - these should be more unique compared to the standard colors.
