Class Action for Vibration problems?
Super Member
Joined: Jan 2008
Posts: 650
Likes: 24
From: Texas
2015 White/brown Nappa S550, '13 S550 4 matic, 11 S550 sold, '10 S550 Sports BLACK 08 S550 P3 sport
Senior Member
Joined: Sep 2009
Posts: 278
Likes: 45
From: New York
2024 GLS 580
I like it
I have to say it is very comfortable for me. The ride is great. Picked up the car saturday and only put about 100 miles on it so far. No vibrations of any kind. I have to say now that it is a lease, I have a different mindset about problems. Not as worried about it, but definitely dont want any.
I traded my 09 in for a three letter german car top of the line over the summer. They bought it back after numerous electrical issues. I will never go down that road again, EVER. I might try another brand but never that one.
I traded my 09 in for a three letter german car top of the line over the summer. They bought it back after numerous electrical issues. I will never go down that road again, EVER. I might try another brand but never that one.
Super Member
Joined: Jan 2008
Posts: 650
Likes: 24
From: Texas
2015 White/brown Nappa S550, '13 S550 4 matic, 11 S550 sold, '10 S550 Sports BLACK 08 S550 P3 sport
I have to say it is very comfortable for me. The ride is great. Picked up the car saturday and only put about 100 miles on it so far. No vibrations of any kind. I have to say now that it is a lease, I have a different mindset about problems. Not as worried about it, but definitely dont want any.
I traded my 09 in for a three letter german car top of the line over the summer. They bought it back after numerous electrical issues. I will never go down that road again, EVER. I might try another brand but never that one.
I traded my 09 in for a three letter german car top of the line over the summer. They bought it back after numerous electrical issues. I will never go down that road again, EVER. I might try another brand but never that one.
Super Member
Joined: Jan 2008
Posts: 650
Likes: 24
From: Texas
2015 White/brown Nappa S550, '13 S550 4 matic, 11 S550 sold, '10 S550 Sports BLACK 08 S550 P3 sport
Member
Joined: May 2011
Posts: 247
Likes: 27
2013 S550, 2009 E320, 2013 ML350 Bluetec
Test drove a 2008 yesterday and it started to vibrate around 70mph. It was a 4matic, so I am glad I read this post! I was thinking that the tires might need to be rotated, but obviously not.
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Super Member
Joined: Jan 2008
Posts: 650
Likes: 24
From: Texas
2015 White/brown Nappa S550, '13 S550 4 matic, 11 S550 sold, '10 S550 Sports BLACK 08 S550 P3 sport
Newbie
Joined: Nov 2007
Posts: 2
Likes: 0
2008 S550
Actually, I have a 2008 S550 4matic, and it has the noise and vibration especially when I start the car. It isn't that type of vibration that you get because of unbalanced tires. It is like humming vibration that you feel coming from the steering wheal itself, not the tires.
Super Member
Joined: Jan 2008
Posts: 650
Likes: 24
From: Texas
2015 White/brown Nappa S550, '13 S550 4 matic, 11 S550 sold, '10 S550 Sports BLACK 08 S550 P3 sport
Actually, I have a 2008 S550 4matic, and it has the noise and vibration especially when I start the car. It isn't that type of vibration that you get because of unbalanced tires. It is like humming vibration that you feel coming from the steering wheal itself, not the tires.
Newbie
Joined: Nov 2007
Posts: 2
Likes: 0
2008 S550
Rajwany: No, I didn't check the mounts. I bought the car from the dealer in Bedford near Cleveland a couple of weeks ago, and I bought the extended warranty with it. The sales guy told me, it's due to the cold weather and it will go away. I am not sure whether this problem is related to the problem mentioned in this post or not. I am planing to take it to the local dealer to check it. It could be a steering rack issue.
Super Member
Joined: Jan 2008
Posts: 650
Likes: 24
From: Texas
2015 White/brown Nappa S550, '13 S550 4 matic, 11 S550 sold, '10 S550 Sports BLACK 08 S550 P3 sport
Rajwany: No, I didn't check the mounts. I bought the car from the dealer in Bedford near Cleveland a couple of weeks ago, and I bought the extended warranty with it. The sales guy told me, it's due to the cold weather and it will go away. I am not sure whether this problem is related to the problem mentioned in this post or not. I am planing to take it to the local dealer to check it. It could be a steering rack issue.
Member
Joined: Mar 2011
Posts: 88
Likes: 0
From: South Carolina
2013 SL550, 2011 E550 4-matic, 2010 S550, 2010 ML350, 2010 BMW X3, 2010 BMW 328i
Our 2010 S550 is doing the same thing at 20,000 miles. It's not the tires or the wheels. Tires are good, wheels are good. Bushings were replaced and ride suffered a big set back. Rack was replaced and still not there. MBUSA technician came in and tightened everything up so much that the car felt like there was zero power steering.
After he "fixed" the problem, the steering was so tight that the car wouldn't return to neutral and there was zero dead zone between turning left and right. That is, when "trying" to drive you could go left or right, but never straight---the only way to keep a straight line was to constantly make small adjustments in the wheel and zig zag down the road. Turn it a 1/4 inch left and it'd stay there, a 1/4 right and it'd stay there too---never returning to a neutral position--or "straight."
It seems that MBUSA is "fixing" the problem by increasing tension in the steering so much that the car isn't drivable. Either that or they plan on making the cars so dangerous to drive that we either give up or get killed trying.
I am "told" that the car is fixed now and will be delivered tonight. I'm not holding out much hope. I'm afraid that my next stop may be the inevitable attorney letters.
After he "fixed" the problem, the steering was so tight that the car wouldn't return to neutral and there was zero dead zone between turning left and right. That is, when "trying" to drive you could go left or right, but never straight---the only way to keep a straight line was to constantly make small adjustments in the wheel and zig zag down the road. Turn it a 1/4 inch left and it'd stay there, a 1/4 right and it'd stay there too---never returning to a neutral position--or "straight."
It seems that MBUSA is "fixing" the problem by increasing tension in the steering so much that the car isn't drivable. Either that or they plan on making the cars so dangerous to drive that we either give up or get killed trying.
I am "told" that the car is fixed now and will be delivered tonight. I'm not holding out much hope. I'm afraid that my next stop may be the inevitable attorney letters.
Super Member
Joined: Jan 2008
Posts: 650
Likes: 24
From: Texas
2015 White/brown Nappa S550, '13 S550 4 matic, 11 S550 sold, '10 S550 Sports BLACK 08 S550 P3 sport
Our 2010 S550 is doing the same thing at 20,000 miles. It's not the tires or the wheels. Tires are good, wheels are good. Bushings were replaced and ride suffered a big set back. Rack was replaced and still not there. MBUSA technician came in and tightened everything up so much that the car felt like there was zero power steering.
After he "fixed" the problem, the steering was so tight that the car wouldn't return to neutral and there was zero dead zone between turning left and right. That is, when "trying" to drive you could go left or right, but never straight---the only way to keep a straight line was to constantly make small adjustments in the wheel and zig zag down the road. Turn it a 1/4 inch left and it'd stay there, a 1/4 right and it'd stay there too---never returning to a neutral position--or "straight."
It seems that MBUSA is "fixing" the problem by increasing tension in the steering so much that the car isn't drivable. Either that or they plan on making the cars so dangerous to drive that we either give up or get killed trying.
I am "told" that the car is fixed now and will be delivered tonight. I'm not holding out much hope. I'm afraid that my next stop may be the inevitable attorney letters.
After he "fixed" the problem, the steering was so tight that the car wouldn't return to neutral and there was zero dead zone between turning left and right. That is, when "trying" to drive you could go left or right, but never straight---the only way to keep a straight line was to constantly make small adjustments in the wheel and zig zag down the road. Turn it a 1/4 inch left and it'd stay there, a 1/4 right and it'd stay there too---never returning to a neutral position--or "straight."
It seems that MBUSA is "fixing" the problem by increasing tension in the steering so much that the car isn't drivable. Either that or they plan on making the cars so dangerous to drive that we either give up or get killed trying.
I am "told" that the car is fixed now and will be delivered tonight. I'm not holding out much hope. I'm afraid that my next stop may be the inevitable attorney letters.
Member
Joined: Mar 2011
Posts: 88
Likes: 0
From: South Carolina
2013 SL550, 2011 E550 4-matic, 2010 S550, 2010 ML350, 2010 BMW X3, 2010 BMW 328i
It's time MBUSA came clean, fixed this problem and faced their customers in an honest and completely truthful way. So far the only thing I've seen out of them is a random patch work and jury rigging approach to address this issue.
Perhaps they need more ethics training?
Super Member
Joined: Jan 2008
Posts: 650
Likes: 24
From: Texas
2015 White/brown Nappa S550, '13 S550 4 matic, 11 S550 sold, '10 S550 Sports BLACK 08 S550 P3 sport
Yes, the rep is the one who made the car so un-drivable by tightening up the steering wheel past the point of reason. Really, I have $100k+ car that rides worse than the cheapest POS hamster mobile available!
It's time MBUSA came clean, fixed this problem and faced their customers in an honest and completely truthful way. So far the only thing I've seen out of them is a random patch work and jury rigging approach to address this issue.
Perhaps they need more ethics training?
It's time MBUSA came clean, fixed this problem and faced their customers in an honest and completely truthful way. So far the only thing I've seen out of them is a random patch work and jury rigging approach to address this issue.
Perhaps they need more ethics training?
Member
Joined: Mar 2011
Posts: 88
Likes: 0
From: South Carolina
2013 SL550, 2011 E550 4-matic, 2010 S550, 2010 ML350, 2010 BMW X3, 2010 BMW 328i
Just got the car back tonight after the latest "adjustment." It's driving a bit better thought I did not get it up to any speed. However, it now shakes/wobbles/pulses when I turn a corner. Back to the shop again! LAST TIME. I am PO'd about this and fully and completely believe that MBUSA is being anything but up front and completely honest.
MBWorld Fanatic!
Joined: Jan 2011
Posts: 1,747
Likes: 20
From: Central Pennsylvania
2012 S350 Bluetec 4Matic, Diamond White, P2
So, as in the service bulletin in the first post of this thread, does this only apply to non-4Matic vehicles? It appears only RWD folks are posting this issue. My 4Matic is not having any issues.
Member
Joined: May 2011
Posts: 247
Likes: 27
2013 S550, 2009 E320, 2013 ML350 Bluetec
MBWorld Fanatic!
Joined: Jan 2011
Posts: 1,747
Likes: 20
From: Central Pennsylvania
2012 S350 Bluetec 4Matic, Diamond White, P2
Hopefully mine will not develope it. I still have 4.25 years/100K left on my warranty (including the 1yr CPO). I drive over 20K miles a year so if it hits me I will at least be covered for a while.
Member
Joined: May 2011
Posts: 247
Likes: 27
2013 S550, 2009 E320, 2013 ML350 Bluetec
Newbie
Joined: Jan 2013
Posts: 14
Likes: 0
From: LR, AR
2007 S550
shaky steering shimmy/vibration issues
Hi Folks, I own a 2007 S550, and have experienced the issue since it was new. Have had one of the best MB techs look at the car. We tried diffferent tires, Contis are worse for sure. Previous post is ccorrect the new Michelins will solve for about 3,000 miles and then it comes back. However, like the previous poster I also do not believe it is a tire problem. I have had the car aligned, road-force balanced, you name it, it's been done. I beleive it is the design of the car itself and not a function of the newer models electric steering. Very frustrating. Between that, the electronic faults, and numerous other problems MB will not "own", I think it might be time for a change. I've been looking at cars that are far less costly and are better equipped and just as safe. Nothing can match the S in terms of presence and style, and at one point it had a ride quality that was unparalleled. I recently rented a (don't laugh) Cadillac XTS (their new big sedan) and I was blown away. Not an S, but WOW, what a car. Blew my mind that it was made by GM. Embarassing to have people in my S with the vibration/shake in the ride, A/C smelling like mold (since new, been cleaned a gazillion times), and having one of the worst user interfaces (Comand) on the planet.
I'd be interested to know if JAM or any of the other users have found any solution to the issue and if so, please share!
Member
Joined: Mar 2011
Posts: 88
Likes: 0
From: South Carolina
2013 SL550, 2011 E550 4-matic, 2010 S550, 2010 ML350, 2010 BMW X3, 2010 BMW 328i
Still no cure for me. And yes, motor mounts, new steering rack, new bushings, new everything but a real fix so far.
I think it's something between the hydraulics and the electronics. MBUSA isn't saying but I think they know. How could they not know?
I think it's something between the hydraulics and the electronics. MBUSA isn't saying but I think they know. How could they not know?
