Service History
MBWorld Fanatic!
Joined: May 2008
Posts: 7,653
Likes: 560
2016 C300
Sort of. There is an internal service history that your dealership can pull. I don't think it's intended for distribution but give your service advisor a couple of perfect surveys and voilà, they'll do whatever they can for you.
Thread Starter
Junior Member
Joined: May 2015
Posts: 48
Likes: 3
S550 4 MATIC
ok great thanks for the tip
I did give them a great review but it was fully justified. I just found everyone at our Milwaukee dealership to be very professional, down to earth and helpful. It was quite a contrast to my experience with my prior Lexus dealer.
I did give them a great review but it was fully justified. I just found everyone at our Milwaukee dealership to be very professional, down to earth and helpful. It was quite a contrast to my experience with my prior Lexus dealer.
MBWorld Fanatic!
Joined: May 2008
Posts: 7,653
Likes: 560
2016 C300
Yeah my advisor happens to be a long time family friend. They live and die on those reviews. There's really only one question they're measured on. Overall how satisfied were you with your service experience? Anything less than a 10 is a fail. Also no, nobody at MB told you to expect a survey.
Senior Member
Joined: Jan 2015
Posts: 424
Likes: 8
I'm your huckleberry
How often do the surveys come? I had a rash of visits to the dealer with I first got the car, but there was only one survey.
Senior Member
Joined: Mar 2015
Posts: 390
Likes: 26
From: USA
Mercedes-Benz 2007 S550, 2012 S550 4-Matic, 2014 S550 (Traded), 2015 GL450
