Dealer that can perform COMMAND firmware update
Thread Starter
Junior Member
Joined: Sep 2010
Posts: 16
Likes: 1
SL600
Dealer that can perform COMMAND firmware update
I'm in the San Jose area and need a recommendation for a dealer that is capable of performing the firmware update on my S63 that will enable birdseye map view and traffic on the navigation screen.
I already tried one at a dealer in walnut creek, and had no luck. They only sold me a navigation disc.
I already tried one at a dealer in walnut creek, and had no luck. They only sold me a navigation disc.
Thread Starter
Junior Member
Joined: Sep 2010
Posts: 16
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SL600
The firmware update is completely separate and done with the Mercedes star computer.
I have the latest navigation disc, and do not have the traffic or birdseye views.
MBWorld Fanatic!
Joined: Nov 2014
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From: Maryland
Depends on the weather
That is right. When I went through the pain of going to like every dealer in the area only te last one knew what they were doing. They all tried to sell me the dvd to update my navigation and not the actual comand itself...and they all said it was too risky, except the 4th one who was in the know about everything and they just charged me an hour of labor.
MBWorld Fanatic!
Joined: Dec 2004
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Ah. You are asking about the firmware of the head unit. Yes, that is done via star/ das. There is also an alternative offline method with an update disk (not a Nav update one). However most dealers will shy away from doing it as it has a fairly high rate of bricking the head unit and then the dealer is on the hook for the replacement. The official posture is not to update if the unit doesn't exhibit freezes/ reboots.
Traffic also requires traffic- specific sirius subscription.
Traffic also requires traffic- specific sirius subscription.
Last edited by alx; Aug 14, 2015 at 09:42 PM.
MBWorld Fanatic!
Joined: Nov 2014
Posts: 1,560
Likes: 207
From: Maryland
Depends on the weather
Ah. You are asking about the firmware of the head unit. Yes, that is done via star/ das. There is also an alternative offline method with an update disk (not a Nav update one). However most dealers will shy away from doing it as it has a fairly high rate of bricking the head unit and then the dealer is on the hook for the replacement. The official posture is not to update if the unit doesn't exhibit freezes/ reboots.
Traffic also requires traffic- specific sirius subscription.
Traffic also requires traffic- specific sirius subscription.
Correct. They had to put on their service order that customer states it is freezing because they can't just update it with out reason.
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Thread Starter
Junior Member
Joined: Sep 2010
Posts: 16
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SL600
Is there a copy of the TSB explaining the procedure that I could bring in?
Thanks
Super Member
Joined: Oct 2007
Posts: 643
Likes: 51
From: Southern California
2007 CL550
Ah. You are asking about the firmware of the head unit. Yes, that is done via star/ das. There is also an alternative offline method with an update disk (not a Nav update one). However most dealers will shy away from doing it as it has a fairly high rate of bricking the head unit and then the dealer is on the hook for the replacement. The official posture is not to update if the unit doesn't exhibit freezes/ reboots.
Traffic also requires traffic- specific sirius subscription.
Traffic also requires traffic- specific sirius subscription.
2010 and newer vehicles receive their traffic data via Sirius and require a special paid subscription.
Super Member
Joined: Aug 2010
Posts: 986
Likes: 6
From: Kingsville Ontario (South of Detroit)
2003 S500 4Matic (SOLD) + 2004 S55 (SOLD) 2005 CLK 500 Cabriolet 2008 S 450
That's good to know. The traffic function in my '08 is rudimentary (no fancy graphics etc.) but functional. The unit tells you the local traffic condition and it's up to you to find the work around.
Super Member
Joined: Nov 2009
Posts: 659
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From: New Jersey
2013 S550 4matic (AMG sport package), 2016 Corvette Stingray.
So now they have found a loop hole to require us the purchase Sirius as a functional way to promote the service. Gee, thanks MB
Last edited by wilassasin; Aug 15, 2015 at 09:29 AM.
Junior Member
Joined: May 2019
Posts: 30
Likes: 1
Mercedes Benz S550
Ah. You are asking about the firmware of the head unit. Yes, that is done via star/ das. There is also an alternative offline method with an update disk (not a Nav update one). However most dealers will shy away from doing it as it has a fairly high rate of bricking the head unit and then the dealer is on the hook for the replacement. The official posture is not to update if the unit doesn't exhibit freezes/ reboots.
Traffic also requires traffic- specific sirius subscription.
Traffic also requires traffic- specific sirius subscription.
Member
Joined: Dec 2015
Posts: 192
Likes: 41
2007 S600
IIRC that is the only way possible. I updated mine and it was "fussy" with my DAS setup but it went through. Had to laugh at this because just yesterday I was plowing through my random download folder to clean up things and spotted the iso image for the updated telematics and it brought back memories.
Junior Member
Joined: Mar 2019
Posts: 52
Likes: 8
From: San Diego, CA, USA
2008 AMG S65
IIRC that is the only way possible. I updated mine and it was "fussy" with my DAS setup but it went through. Had to laugh at this because just yesterday I was plowing through my random download folder to clean up things and spotted the iso image for the updated telematics and it brought back memories.
Junior Member
Joined: Mar 2019
Posts: 52
Likes: 8
From: San Diego, CA, USA
2008 AMG S65
Yeah, I have DAS and the disc I bought is 221-827-06-65-26. Maybe the -26 at the end of the part number is my problem.
